When we signed up, we were assured there were many nannies experienced in taking care of infants – THISISNOTTHECASE. In fact, they have one nanny that works once a month. The first nanny we had sent to us had no experience with infants. They consistently reassured us that all of the nannies were trained but then they sent us another nanny lacking any infant experience. We feel ripped off as you have to pay a membership fee upfront. I would NOT recommend this service to anyone with an infant.