After the snow had already started this year, we needed to get part of our roof replaced. Wahhhh-wuuuuhhhhh. Highland Contractors was a tad-bit pricier than a second quote we got, but we had a better feeling about working with them, so we contracted them. Communication was a tad spotty leading up to the repairs and we had to wait a tiny bit longer than we expected … then their was their delivery of our tarp to the wrong address … which is why 4 starts versus 5. But the quality of their repair work seems to be very high, and their warranty has been reassuring and has put our minds at rest. Within a few years, we will need to get the rest of our roof replaced, and we will very likely use Highland Contractors again.