Superb! I am certainly no expert at hardware, however there is one thing that I know and that’s customer service. Hunts has the BEST customer service that you can find. I went in looking for a screw and I received immediate help(no, pun intended — dirty people). The gentleman spent about ten minutes assisting us with just one item. How awesome is that? If you’re in the neighborhood Hunts is certainly the place to go.
Lisa J.
Évaluation du lieu : 5 Rochester, NY
Small space, but they fit a lot in, plus you get outstanding service. It’s a hub of this neighborhood; I don’t find it to be rundown, but characterful. Be sure and look up when you’re there — pictures of the store from the 1910s on are displayed around the walls. Outstanding paint mixing, adjusting, and advising from Dave Hunt. He once *came to my house* to check how the paint was working. He will spend whatever time is needed to make it right. We’ve lived in the 19th ward neighborhood for twenty-one years and we’ve bought most of our home improvement materials from Hunt’s, including paint. Good advisement as well about repairing windows and screens. Tools can be sharpened and repaired here too. They have a referral service for high-end glass such as leaded windows. It’s still an awesome store, in my view. If they don’t have it, they’ll get it for you. And if we stop shopping local stores like this one and go to the Big Box stores instead, pretty soon our neighborhoods won’t have Hunt’s Hardware-style places at all. LASTBUTNOTLEAST: Hunt’s prices are competitive with those at big-box stores. It doesn’t cost more to shop local.
Chris P.
Évaluation du lieu : 3 Rochester, NY
I love the idea of having a local hardware store, but every time I go into the store I continue to be impressed by how dilapidated it is inside. I hope they can pull things together and bring some luster and community back to the store, but for now it just seems like it «used to be» a great store. That being said my wife needed to have the color of a can of paint adjusted and they spent 30 minutes trying to fix it. Good service! It’s also a great place to pick up a pane of glass or have a screen repaired.