On the Move Pet Care

When my schedule changed and lined up with my girlfriend’s and we were not able to walk our Rottie mid-​day anymore, we knew we needed to find a solution. I’d heard great things about OTM and figured we’d give it a shot. From the onboarding procedure up till now (a year later) we have been thoroughly impressed!
We receive an email note after every visit, many times with a picture of our pooch. In all honesty, I never thought a dog walking company would be so professional and sophisticated! All of the billing information is online, you can add and remove walks with ease and they are incredibly responsive to emails.
If you love your dog like we do and want the absolute best care for them, OTM is it. Oh and one other minor detail, they have better pricing than anywhere else I’ve checked!

My boyfriend and I had never used a dog walking service before but when we had an 8 week old puppy and had to go back to work full time we needed someone to stop by and let him out during the day. On The Move is great! It was so reassuring to meet with someone before services started to get to know Jack and to tell us what we could expect. Our walker, Alyse, sends us messages and even pictures after every visit. I also love that I can see where Alyse and Jack walked during the day. The prices are reasonable and communication is quick and easy! I

My dogs and I LOVE On The Move! My travel schedule changes constantly for work and they have been able to accommodate every single last minute change. I don’t know what I’d do without them!
It is comforting to know that the same girl, Alyssa, comes out each time and writes me a note to share how the visit went. I also love to get text pictures and funny tidbits about the goofballs. I can tell she truly cares about Cooper and Ferdinand and gives them lots of love, treats, and attention.
We typically have 30 minute, mid-​day visits and sometimes an additional visit at 5 or 6pm with dinner if I have a long work day. The prices are VERY reasonable and I like how flexible they are with time slots. I highly recommend this service!

I just relocated to Rochester for a job and needed someone to help with my dog because my hours can be long. Since I didn’t know anyone here, I came on Unilocal and saw that On The Move Petcare had good reviews and decided to try them out.
In short, they’re wonderful!
Ellen came and did an in home evaluation of my dog and our needs and we started the next day with daily walks. I’m on the M-​F plan for 20 minute walks. It’s very reasonably priced compared to other dog care services. My dog Penny absolutely loves our walker, Alyse. She’s great about coming on time and leaving me notes to let me know how Penny did during the day, if there are any issues, etc. They also make the service easy to use in that if I need to change a day because my schedule is different I just email 24 hours in advance and I don’t get billed for the day.
I trust them completely and would recommend them to anyone in the downtown area where we live.

Great service, great people!
My wife and I had never employed a dog walking service (though On The Move does much more than that) and weren’t sure what to expect. Prior to starting their service, they came over to visit our pups while my wife was home to introduce themselves and get to know our dogs. They asked a lot of questions and it was clear that they were thoughtful and caring about our pets and our house!
Each walk/​visit includes a detailed note to discuss what they did and if there were any concerns about our dogs. Its fun to see these when we get home from work!
Communicating with On the Move is very easy and they quickly respond to any concerns. They are highly recommended!

I really can’t say enough great things about this service. My husband and I both work strange shifts and sometimes we need help taking care of our chocolate lab. When we decided to sign up for their service, Bethany, the owner came out to us on a Sunday and had us fill out the paperwork. There were so many questions about our dog’s habits, schedule, personality traits, specific training goals, etc. It was very thorough and well thought out. Since having the dog walkers come to our home, I’m even more impressed. They are available any time, even with relatively short notice. All I have to do is send an email requesting times for him to be walked, and they respond almost immediately letting me know he will be taken care of. Their rates are also completely reasonable. They have a system where you pay monthly for all of the walks/​services they have provided. It’s very streamlined and makes everything so much easier. We will definitely continue to use their services in the future. They are a great choice for busy pet owners.

These guys are great! I only use this service when I go out of town, and they take fabulous care of my cat. They took the time to come out to my home first, taking extensive notes on what a visit would entail & where everything was. They are reliable & seem genuinely excited to be doing the work they’re doing. The rates are reasonable, and I appreciate that there are lots of choices for length of the visit. Best of all, I got text photos of my cat while I was away, which was a great surprise.

An amazing service that I didn’t know existed in Rochester! I leave for work early in the morning and am not always able to make it home to let my dog out during the day. I signed up for midday walks and now I’m covered Monday through Friday. Plus when I go out of town On The Move rates beat paying for a kennel and my dog gets to stay in my house without the hassle of boarding.