Friendly and helpful staff makes a big difference on the whole experience. Dr. Quevedo explains things without rushing, has a great bedside manner and skilled hands. I’ve had my share of dental procedures over my lifetime and have been pretty traumatized by them but I didn’t have as much pain or anxiety this time. It’s good that Dentistry as a field is becoming more patient-friendly. I did wait a while to be seen but it’s because he takes his time to explain what is going on.