Solutions Laser Studio & Spa

I had gone to solutions for years up until my last visit. I asked for hilights and a «lob». I left with a blunt cut chin length Vidal Sassoon ‘do and skunk stripes of orange throughout. Not only did my stylist bleach my hair without toning it at all, but she was checking on other clients while working on my cut (possibly double booked?)
I ended up going to a second salon to fix the catastrophe that I paid over $ 80 for at solutions. So very disappointed that their quality and attention to detail seem to have declined as of late, because it is a gorgeous space overall.

Top notch experience!
I have been to a lot of salons in Rochester and this is by far one of my favorites. My hair stylist, Mykel, is the absolute best. She is knowledgable, professional and is known for her expertise in color and cut. She understands exactly what I want and my hair needs. My hair is naturally dry and Mykel treats it with an Olaplex conditioning treatment, that has transformed my hair. She has found just the right color for me, leaving it to look perfectly colored and natural. Even when I am not due for a color or cut, I can’t stay away. Her blow outs put others to shame.
To top off the amazing experiences, the ambiance is beautifully done and the prices can’t be beat. Solutions is not only great for hair but nails and spa. The vibe is so chic, the staff is friendly and accommodating. Mykel is a real talent and expert in her field. She always keeps my hair stylish and healthy. I always look forward to going back.

Had a wrap here on Friday and it was wonderful! The second i walked in i was greeted and offered a beverage. The waiting area is wonderful, and the wrap was well done. I felt very well cared for, would recommend. The wrap takes a little over an hour with shower and dressing so plan accordingly!

I agree that the décor and atmosphere is wonderful which is why I gave it 2 stars, otherwise it would have been 1 star. I had high hopes while waiting for my massage given the atmosphere, but was very disappointed with the results. I do not recommend this spa for a massage. First, they don’t do 1 hour massages, only 50 minutes all of which is rushed and I’m not sure but I think the time they spend talking to you is included in that time. They give the barest attention to all areas. Just as you start to relax they move on to a different area. The lower back was not addressed at all which I thought was odd. My therapist also talked the whole time asking questions and offering ideas for my problem areas and seemed annoyed when I didn’t seem receptive. Personally, I don’t want to talk during my massage. Before or after is fine (which they did also). Overall it seemed like a massage factory. The therapist only had enough time to clean the rooms between clients. For $ 70 I expected much better.

Loved the atmosphere and most of the people working there were awesome and super helpful but had to give only 2 stars for the manicure I left with… my little niece could have done a better job. Disappointing on that end but the other ladies I went with were happy with their treatments so might have just been me. Probably won’t be back for a manicure or pedicure but seemed like a nice place otherwise!