This place a few years ago was terrible, but now with new stuff this is as good of a subway as there is. i go here all the time and it doesn’t disappoint.
Donna B.
Évaluation du lieu : 1 Rochester, NH
I don’t scare easily, but holy cow! A visit to this Subway was terrifying. It was a dark and stormy night when the kid and I decided we would use one of those stupid coupons that we bought for some neighborhood kid’s fundraiser. Sure, I never expected to actually use one of the«Buy one sub– Get one free» coupons as I forked over my ten bucks to little Suzie, but there I was, doing the unthinkable. The kid stayed at home, having written up his sub order for me. Yes, I am too clueless to remember all the intricacies of his order with some weird kind of bread and a plethora of bizarre condiments, so I drove into the night with his Post-It note in hand. I didn’t know where Subway was located in Rochester, but I vaguely recalled passing it on my way to Home Depot one day. The roads were slick with rain as I spotted their yellow sign on North Main Street… sorta near Lafayette Street… if you catch my drift… I pulled into the parking lot and tried to figure out which way to park my car, since there were no lines marking the spaces. The lot was empty, except for a man bedecked in a dark hoodie and jeans who was pacing back and forth in the parking lot while talking to himself. I should have taken this as a cue to never buy those fundraising coupons from the neighborhood kids, but eventually the mumbling man soon wandered off and I left my car to enter the building. No sooner did I step inside the Subway, did the mumbling man follow me inside. «Can you do something?» the mumbling man asked the young woman, a Subway employee, at the counter. «He’s calling the manager right now,» the woman replied nervously before disappearing through the doorway and into the room on the right. The hooded man resumed his pacing and began muttering to himself about how hungry he was and how he needed food. As the only person in the restaurant, and the only person in the part of the restaurant with the mumbling man, I was a bit nervous. After speaking with a male employee, who was in the other room, the woman reappeared. «He’s calling the manager right now,» she reiterated. Then, the woman took my order for a my Chicken Bacon Ranch, and my son’s Spicy Italian on multi-grain bread, toasted, with 2 slices of tomatoes, a handful of black olives, one slice of provolone, three-quarters of a slice of American cheese, a half a leaf of spinach, a sprinkle of red onions, thousand island dressing… well, you get what I mean… All the while, the mumbling man increased the volume of his mumbling so that he was better understood, although he was speaking to no one in particular. From what I heard: 1. he was homeless. 2. his girlfriend is pregnant. 3. they are living in the woods. 4. they had been kicked out of the shelter. 5. they wanted food. The rest of his rant was indecipherable. I was never so happy when the female handed me my subs. I paid for my order with a credit card. She swiped my card, and took care of the transaction. As soon as she handed me my receipt, she was gone! She immediately ducked into the room on the right and resumed communication with the unseen male employee, who was presumably still ‘trying to call the manager.‘ As a result of this, I was left alone with the irate mumbling man, whose rants had escalated. At this point, I have to ask you gentle readers, restaurant managers, fast food employees, fathers of middle-aged women, husbands of middle-aged women, boyfriends of middle-aged women, teenagers with middle-aged women for mothers: Would you ever have left me alone in the empty restaurant with this lunatic? I would hope not. I felt bad for the homeless man. Maybe I would have slipped him a $ 20 if I had any assurance from the Subway staff’s presence that he wouldn’t knock me down, steal my purse, and drive off in my car. It is a sad day when a business such as Subway has to initiate some sort of mandate for dealing with a situation like this. I would hope that the common sense to never leave a customer, particularly a middle-aged female customer, alone in the restaurant’s public area with a mumbling irate homeless man would be part of the procedure.
