Sterling Optical

Amazing service, very reasonably priced, and I loooove my new sunglasses!
I have friends and family in NJ who always recommended I come here for my next set of glasses and since I was visiting for a week I figured I’d give them a try. I desperately needed a new pair of sunglasses (my dog destroyed my last pair) and even though I felt my vision was perfect with my current glasses I made an appt since it’s been a while since my last exam. The Doctor was awesome! Very thorough and to my surprise, honest! I always expect a change to force me to get a new pair, but he actually agreed that I had no change.
I’m super picky when it comes to picking frames, but I was helped by Gary who was very patient and found me the perfect Prada! He went over the options for the lenses and when it came time for price, I was pleasantly surprised. The optical I’ve been going to for years in VA typically charged me a hundred more for the same lenses!
A few days later I got the call and went to pick them up. A super nice woman named Tami helped me and was able to adjust them perfectly! (I have an eyebrow higher than the other so they never seem to sit right) A case, Prada bag, and a few cleaning cloths later and I was all set.
It was overall a great experience and I can easily see why this place came so highly recommended! =)

Worst optical center on the planet. First off I had an appointment for eye and contact lense fitting exam. The doctor if he is really one. Rushes me into a filthy back room does the eye exam and rushes me out of the room. While waiting for someone to tell me when the con act lense fitting is going to happen they say so ok this is your balance?
I had to tell them he didn’t do a contact fitting, nor did he give me my rx for my eye exam. Well that’s when the attitude started from the doctor and employees.
I had to refuse to pay till I had my RX IN HAND AND HAD TO DEMAND THEY GIVE ME THE PROXIMAL DISTANCE. they lost me as a customer I WENT RIGHT DOWN STAIRS TO LENSE CRAFTERS AND PAID 300 FOR FRAMES AND LENSES AND WAS TREATED AMAZINGLY. STAY AWAY FROM STERLING OPTICAL DIRTY FILTHY PLACE THEY DON’T EVEN CLEAN THE EYE EXAM EQUIPMENT

Awesome and great place to get glasses. My sister and mom always go here and they never have a problem.

I recently stopped into Sterling optical and was overwhelmed from the time I walked in to the time I left.
The Doctor I saw was very professional and I was given a very comprehensive eye exam.
When it came time to pick out new eyewear I found they had a very large frame selection in all price ranges and was helped by a knowledgeable sales person. After determining what frame i wanted, I was given my lens options.
I received my glasses in less than an hour and received a free pair.
I plan on going back with my family when they need new glasses and contacts.

I just want to say that I wear glasses for many years. This place really took care of me. The customer service was great, the doctor took time and explained everything to me. The sales associate went over all the lens options and explained to me which will benefit me and what I don’t need. Didn’t just want to take my money. Actually really worked with me. I will always keep Sterling optical as my number one choice and will tell all my friends and family to go there. Thank you again

My family (all four of us wear either glasses or contacts) been using Sterling Optical at this location for the past couple years, after my vision coverage was changed and my previous optical provider was no longer able or willing to accept the new coverage. But we have no regrets as we’ve discovered that this place actually offered a far better selection of frames and lenses covered by our new insurance. They provide a complete A to Z service, from an eye examination to lenses and frames selection and they took care of all the paperwork, saving us time and hassle and making sure we fit our budget. Gary, the owner is most attentive, with keen eye for detail and always taking the time to make sure a customer is getting what he or she wants, including on one occasion, personally delivering the finished products to our home on the way to his. You rarely see this kind a service today.
Mark B

I am in sales, so I am quite cynical and skeptical toward other sales people. 10 years ago, Gary recommended the top of the line frameless glasses and I said «Yeah, you’re just trying to upsell me, etc». He was wearing them and said, «If you don’t want to pay for quality, then you’ll never have it. Here’s something cheaper, etc.» I liked his upfront honest approach, I bought the most expensive glasses I ever have that day and absolutely loved him for it. IT actually taught me a life lesson. I haven’t bought glasses anywhere else since. Neither has my wife and both kids.
I think Gary has ESP because he knows what you need. It can be a nightmare shopping for glasses with my wife but Gary really makes her feel assured. She really trusts him with his recommendations. Plus, he won’t try to sell you things you don’t need. His staff is helpful and nice, but we always ask for Gary when getting new glasses. The man knows how to treat his clients and always does the best he can with prices.

Dont bother of youre buying a voucher from living social staff is extremely rude there are plenty of other optics to go to

They are good when it comes to selling first time, all great, but as soon as you start having problem with your frame, Gary, Manager will go to any extend to make sure you never put step in their store by having irresponsive customer treatment. I had to replace my sunglasses under warranty and when I dropped in glasses, I requested to have them available by next week (Because I was relocating to other state) but their story was it is back ordered and can not be made available, I was offered to ship it to new address. then after month today I was asked to pay shipping charge to get my glasses which was never informed earlier.
It is not the question about shippin charge but it is rip off and horible customer service they provide. I would never go to sterling for any business and would not recommend to anyone.

My office relocated me to an office near this mall and after being recommended by a co-​worker, decided to check it out.
I couldn’t be more happy. The experience was fast and friendly. The doctor was very pleasant and nailed my prescription
Then Gary, the manager, helped me find the glasses that you can see in my Unilocal pictures (check my profile). I described the look and he read my mind.
The service was seriously spot-​on and Gary even worked with me on the price (making sure it fit my budget and even chopping off a few bucks).
They promised to get my glasses done in an hour. I decided in the meantime to get a pair of contacts. By the time I decided on the pair of contacts, my glasses had already been waiting for me with a leather glass and a cleaning cloth.
This is the type of place that prides themselves on customer service and I’m happy to help them back by recommending it here.