Hobby Lobby

I went to the Rockford hobby lobby on 3÷19÷2016 I chose a few items and went to the register the cashier was un sure of the price on a few of the items as they were from the clearance section. (1 of them was a 4-​inch wooden letter it was cracked down the middle and part of the back completely broken off, then a small mirror in a wooden frame that was cracked and separating and a picture with black smudge marks fingerprints and damaged corner and a small baby book that had three large holes on the front cover). She called up a CSM to find out if these items were on sale, we waited over five minutes for her to come up and she apparently went to check on the prices as she just away without a word. We waited another five minutes and she came back to see the baby look and said no that can’t be right (it was marked 90¢ and it had 3 holes in the cover) and she walked away again. We waited for a few more minutes and then I finally asked her to please call the manager who took another 2 – 3 minutes to come up front and he looked at the items, we spoke about the damages and he walked away. After waiting again, I asked her to call and find out What was going on he said he picture was still a stock item and not on clearance, (It was damaged! the letter at 20¢ was basically garbage and the mirror frame cracked and splitting). THIS TOOK 30 MINUTES!
Hobby Lobby Rockford this was totally unacceptable!

I have been to this place many times. The staff is always friendly and helpful without being intrusive. The store is clean and very well organized.

Spent loads of money at this store every spare dime, and now every time I go back they have eliminated all the projects supplies and tools I need for them. Got rid of Winsor Fixative for pastels and, pastels panels, all of them, Scratch Boards, all of them and all of the tools that go with them and, Hi Gloss De Co Page coating. WOW what a disappointment. Not to mention standing in line for 45 minutes when you only open one register on the holidays. That is a BIG BOOOO in my book HOBBY LOBBY. YOU OWE ME. Now what HOBBY LOBBY. Really a let down HOBBY LOBBY!!!

Came in here desperately needing a mat cut for a photography project, they were able to cut it for me within minutes with no objections. Very nice people, excellent customer service.
Wide selections of everything, great material section, cute picture frames etc…
Just remember, they aren’t open on Sundays for good reason.

A huge warehouse store packed with arts and crafts supplies.
Unlike Michael’s, they have a cloth section.
An extensive fake plant and home décor section.
They also have reasonable prices for blank t-​shirts for printing (located at the back of the store).
Boo for putting out Christmas and Halloween decorations in July…