Rude! Awful customer service. I used to belong to this gym until I moved to the Chicago, and the Y out there. Trying to visit on a Sunday morning and not only was I yelled at for bringing my sister who is local to Rockford, but told we could not come in. We were just hoping for a guest pass so my sister, who was hoping to join, could try it out, and I’m supposed to be allowed to visit 12 times a year. This older women employee… I’m speechless. I will never recommend this location to anyone. Northeast Branch is much nicer.
Kai R.
Évaluation du lieu : 3 Elgin, IL
Pros: Huge facility, lots of activities, huge weight room and running track. Never tried the childcare, but it looked fun and the staff looked great. Cons: Rude staff– I have to say the worst I have seen out of the 35 YMCAs I have visited. Cardio equipment is old and there is not enough equipment. Otherwise, the facility is great.
Jeanne L.
Évaluation du lieu : 4 San Francisco, CA
This place has everything that I need: tons of different cardio machines, 2 sections of weights(an upstairs and downstairs), a pool(that I rarely use), an indoor running track, and a kiddie play area with tunnels that taunts me to crawl in every time I walk past. There’s fitness classes about every hour of the day during the weekday. I have yet to go to these. What I really like doing when there’s nice weather is parking my car here, going for a jog along the riverfront, and then getting my stretch/lifting on indoors.