Aloha Cleaning Service

Unfortunately, I can only review on the lack of service I’ve received. I imagine, based on previous reviews, that when provided the service is great and worthy of 5 stars… but I’ll never know. I chose this company based on great reviews and called for my first time on December 30^th or 31^st. I did not get a response for about a week. I expected it may be a while due to the new year and then the weekend, but I figured they’d be back to work on Monday… yet it wasn’t until Thursday that I finally heard back. Nevertheless, when I did hear back Shea was very professional and explained their process and said he would email a proposal and I could respond to that to schedule the appointment. Well… a week passed and no email. So, I called again and left another message. Can you guess how long it took to hear back from them? Yup… another week! Finally, this time they sent the proposal and told me the two dates they had available before the end of the month. I am having an event on the 30^th and needed the cleaning done by then. Anyway, I booked an appointment for this morning, the 28^th, at 8am. Shea called last night to confirm the appointment and everything was set to go. I’ve spent the last several evenings trying to go around the house and pick up stuff/​throw away stuff/​organize stuff and basically just have the house ready for a deep cleaning. I was up until 1am last night doing this. Then, I wake up to my 7am alarm so I could try to wash dishes before the cleaners got here (that way the sink would be free of dishes and available to be cleaned)…but instead I see a text from Shea saying they woke up sick and need to reschedule to next week. If really sick, I am sorry and I really do hope you feel better. But this excuse, tied with their time to respond to messages, along with them not following through with a proposal the first time is my reason for a bad review.
My guess… this company already has enough regular customers and doesn’t really care too much about gaining new customers. I just wish they would have saved my time and told me this from the beginning.
In the end, I called Rubio’s, who also has great 5 star reviews, at 7:30am this morning and they actually answered their phone (woohoo…already one notch above JFS just for that), and they were super friendly and able to fit me into their schedule for today!

This review is very important to me because I just rented a house very very excited although the house was very large for me to clean in time to move in on Saturday I looked up on Unilocal a five star cleaning service and there it was JFS cleaning services I was greeted very nicely he was on ontime! he cleaned my house all day long from top to bottom above and beyond as a former house cleaner myself I’m very picky so I went in and I looked not only did he do a great job he also said if there’s anything I missed call me and I will come back tomorrow now that’s great customer service shea if I can give you more than 5 stars I would i recommend anyone to call JFS. services for a deep cleaning weekly cleaning or bi weekly cleaning absolutely a 1 see you soon shea !!!

I recently booked JFS to clean my grandparents home while I was visiting for the holidays and let me tell you it was the best cleaning service I have ever worked with.
It’s simple
1. They showed up on time, they were clean cut and I felt super comfortable about having them clean my granny and gramps house. They spoke English (not to be racist but I have had cleanings go bad because things were lost in translation) and were very courteous and funny.
2. They were very clear and fair with pricing!!!
3. They did an amazing job! The house hadn’t been cleaned in years and it was pretty bad, so bad that I hired these guys and let me tell you it was money well spent.
If you are on the fence about choosing a company quit over thinking it and hire JFS you won’t be disappointed!!!
Thanks guys I really appreciate the hard work
Happy New Years

There have been some issues since I last reviewed. After I gave them a 5 star review they came about 2 more times and then dropped me saying I was out of their service area. Why take me in the first place then?
I stick by my updated review.
If you think it is an insult to ask for a lower price for an extra (by your standards) that most cleaners will do as part of their service, then you must have very compliant customers who won’t question your pricing tactics. That’s fine. That just isn’t me. I want to pay a fair wage and I am to my current cleaners. They come on time, everything looks great, make no excuses, and don’t charge me to make 3 beds.

Josh and Shea from JFS Cleaning service are fantastic! They responded immediately to my initial inquiry about a one time deep housecleaning. They were able to fit me in at a time convenient for me. They did a thoroughly excellent job! Everything was sparkling when they left. I was so pleased with their work that I decided to hire them on a monthly basis. Josh and Shea were a very professional and personable team. I highly recommend them!

OMG!!! Never in a million years would I have expected a cleaning like the cleaning I received today from Shea and Josh!!! They were here 4 hours and and have wiped down absolutely EVERYTHING! There were places in this house that I don’t think have EVER been cleaned!!! If you want your house cleaned like it’s NEVER been cleaned before, hire JFS Cleaning Service! You will not regret it for one moment!

Josh and Shea did an awesome job on a Move Out cleaning. They were professional, responsive and friendly. In addition, they did a really thorough job!

I can’t say enough good things about this company. They worked me in at the last minute. They were on time, courteous, and well groomed! (It matters.) They did a very impressive deep clean of my house — my shower looks like it is new. I’m going to have them clean on a regular basis. They’re the best.

These guys are great! They have been with us for several months now and we trust that our home is in great hands and is very clean when they leave.

Thanks Josh and Shea for fitting my home into your schedule on my move out. You guys did a great job. Thank you

My husband and I recently used Josh and Shea for a post-​construction cleaning after we had part of our house renovated. They did a really nice job and when they were done, the house had a different feel. Our bathrooms were spotless, the blinds were actually white, and the dust coating that seemed to be on everything was gone. They were very friendly with us, as well as our dog. They cared about detail and they worked around parts of our home that were still not completly put together. They took pride in their work and wanted to make sure we were happy. I would definitely use them again and recommend their services!!! Thanks Guys!!!

They are really nice, trustworthy, and my house is spotless clean. They also did a really nice job on my yard.

My daughter gave me a deep cleaning appointment for Mother’s Day and I must admit I had mixed emotions. There was no question that I needed the help but was afraid it would just be a huge chore getting ready and having people in the house. I have a very rambunctious little dog and my husband can not speak and has some dementia
.
Once again, I was wrong!
Josh and Shea were great with the dog and kind and respectful to my husband. They worked so hard and did things that I never expected them to do. There is no way I can exaggerate the quality of their work… it is just perfect.
At the end of the day, I asked them if they could fit me into their monthly schedule! I hope they can because I’d love to have my house looking this good on a regular basis and because I’ll enjoy seeing both of them again.
Thanks, Josh and Shea… and thanks Martha!!!

We just bought our house that needed a lot of work & cleaning. I just wanted to say thank you guys for the awesome job! It was really nice to move into the house feeling squeaky clean! From the ceiling fans to the floors, everything was spotless!

Shea & Josh are theeeeeeeee BEST!
They always go above & beyond to make sure that I am happy.
I refer anyone and everyone I can to this company because a referral is the best form of a compliment.
Thank you again for all the hard work you do! :))

I contacted JFS Cleaning Service right before Christmas based on the reviews I saw here on Unilocal.Josh and Shea were able to fit me in at the last minute and they were fantastic!
They arrived early, stayed late and were absolutely amazing. My house was CLEAN when they were done. My hardwood floors absolutely gleamed which I didn’t think was possible after having had 3 very large dogs. Everything was dusted, the kitchen sparkled, the bathrooms were spotless, even my curio cabinet with all it’s glass was perfectly clean. The smell and the shine was incredible!
Josh and Shea were professional, friendly and an total joy to be around. It’s clear they are very passionate about their work and their business. I’m hoping to fit in to their schedule on a regular basis, they are worth every penny.
Thank you Josh and Shea for everything you did, I am so grateful.
Lorie
:^)

JF’s Cleaning Service is PHENOMENAL!!! I requested a move out cleaning with just a couple days notice and they were nice enough to move around their schedule to accommodate me. Furthermore, their rates are advertised online so no surprises. They were easy to deal with. They came when they said they’d be there and they did an amazing job. Money well spent and affordable at that. I think I got a deal.
So impressed with the level of cleaning. I am a loyal customer and would not go anywhere else.

These two were wonderful! Not only did they do an excellent job, they are very personable. Letting strangers in your house to clean your bathrooms can a be a bit daunting right? Hi nice to meet you, here is my shower’s soap scum (please don’t judge me). Josh and Shea did a deep clean of our bathrooms and main living area of our house. It looked beautiful! When you’re chasing a toddler and working full time, scrubbing the floors gets put on the back burner. Well now we can have a clean house and dedicate our free time concentrating on our little family. Thank you Josh and Shea!

Josh and Shea are all-​around fantastic. As people, business owners and cleaners. I adore them, let me count the ways:
As people:
Kind, honest, truthful, humorous, supremely nice and of course total sweethearts.
As business owners:
They have a vision they are working toward to expand services and grow the business, they answer the phone, offered extremely reasonable rates (we ought to talk about raising your rates!), confirmed that they would be there.
As cleaners:
They arrived early, stayed late, and did a phenomenal job! The floors gleamed, the appliances sparkled and Shea even changed a lightbulb for me, ;-) while he concentrated in the kitchen /​laundry room and Josh concentrated on the restroom/​bedroom. They both worked extremely hard all afternoon and were enthusiastic and pleasant to be around. I myself was packing my car with a last load of stuff from the living room. That I still had belongings in the home did not bother them and they even helped me drag a few items to the trash.
As a team they are dynamos and I hope everyone hires them! I only wish I hadn’t found them so late in my 16yrs in Sac.
Best of luck to you guys, you are the greatest!!! xoxo Monika

We needed a last minute cleaning service to help with cleaning a property we were renting. A problem arose, and we needed to give the property back, sooner than expected. After searching tirelessly, we finally came across JF’s Cleaning Service, and they were the only cleaners able to come help on short notice. I was concerned that the last minute request would result in an inflated cleaning rate and possibly poor quality, but the price was more than reasonable and my expectations were about to be far surpassed.
Two cleaners arrived, and were polite and professional. They asked questions and addressed all of our concerns. I was still performing repairs, and they accommodated me by working in areas I did not need to work in. They communicated well, and planned better than other cleaning companies we have used in the past.
The work ethics of the two gentlemen that came to clean, was second to none! They both took an area of their own personal expertise, and meticulously went to work. I was amazed at the efficiency of these guys.
They cleaned more thoroughly than I expected. In fact, the house was cleaner than it had ever been, and the attention to detail blew my mind. Its impossible for me to find anything bad to say about these guys, considering they went far above my expectations!
All of our future cleaning needs will only go to JF’s Cleaning! Good guys, great price, and service that surpasses any expectations!