ROCKLIN SMOG & AUTO REPAIR

Do not go here EVER!!! The guy that runs it is a crook, and takes your money when he knows he can’t fix your car. failed my test, paid to have it fixed, they couldn’t repair the car, and wouldn’t retest when I got it fixed, up the street, $ 265 for nothing!!! Rocklin Smog should be ashamed and out of business. BEWARE!!!

These folks are so helpful, with great communication, and thorough diagnostics to locate the source of my engine difficulties. Great creative problem-​solving so that I could get my 18 year old van up and running again at the lowest cost. This was a great experience for auto repair, and I’ll be taking both my cars to Rocklin Smog and Auto from now on.

I tried to do a walk-​in appointment for a SMOG test and was told it were by appointment only; that really needs to be made blatantly obvious on their website/​literature. I guess if you want pay less, you have to be willing to wait. I ended up going somewhere else that I didn’t need an appointment and got great service, but paid about $ 20: worth it to get this done!
***Adding a star; after going to another smog place, they couldn’t issue the certificate b/​c there was a funky error after changing the battery. They suggested I go to Rocklin Smog and Auto Repair and they fixed it! Really appreciate it!

Got my car smogged here and service was a quick in and out. Price was great with a coupon. Staff was feiendly and if there is ever any issues or smogs needed otherwise, I’ll definitely have them take a look again.

We’re new to the area and needed to get our car smog certified. We found a coupon for Rocklin Smog and decided to give it a try. What a great experience. They got us right in, everyone was courteous and helpful and they even helped us with a cabin filter that needed changing. Service was very fast. We would definitely recommend them to anyone needing smog certification or vehicle repair.

Brought our car in for a smog test. They indicated it would take about 30 to 45 mins. Car was done right on time with no problems. Great job.

I agree absolutely with the other poor reviews, «Robert», the receptionist seemed polite at first but he has the worst customer service skills I have ever experienced. Like others have said. The communication about the time estimate was way off, and when I was sitting in the waiting room for two hours without a word from Robert the receptionist. And asked if they were almost done because it was 10 minutes after the time. He spouts off at me with an attitude saying it’s nowhere near done and that he never said that. He said «I told you I would call you when everything was good, not that it would be done.» I think everyone in the world would assume that after leaving a vehicle with you for 24 hours and you saying to expect a call would mean it’s done. Long story short I was dropped off and waited only to need a ride back to work. Wasting my time and making my life more difficult than it already was. If there was simply a kind person who could properly communicate with people and tell them whether or not a vehicle will be done rather than expect them to know everything this review would have never happened.

For SMOG I give this place 4 Stars. Had they conversed with me more I would of given them 5. It may have been because I came in around 4 which is near the end of their day but still a little chit chat would of been nice. I want a friendly environment. All in all you can’t beat their price with their Website coupon or coupon in the PennySaver ad. Since it was not busy, I was in an out in ten minutes. My car passed and I was on my way. I would recommend this place for people looking for fast service on a small budget.

Needed to find out why my vehicle wouldn’t pass smog. Their diagnostic fee was the lowest in my area and they went above and beyond helping figure out the problem for no additional charge when it wasn’t a cut and dry diagnosis. Rob is very friendly and provided great customer service. Ron, the owner gave me a ride home when I found out I had to leave the car there and I didn’t have a ride back. I would go back there again and highly recommend them.

Took my 1991 Honda Prelude in based on a coupon for a $ 90 AC Service; received a call from Rob stating that a conversion would be needed to R134. The cost of the conversion $ 390. I said stop — but he assured me that once the conversion took place, the system would work. Then, once the conversion was done, they blew my compressor and wanted to charge another $ 600!!! I paid the $ 390 to get my car back, and took it elsewhere. DO NOT GO TO THIS SHOP.

I had and appointment at 12pm. They told me estimate time will be 30 min. I walk out of there 10 min before 2pm! Really? I saw so many people came after and they’re all gone. And the thing is Ive try to used my Unilocal deal ($ 50 for $ 75) and he wont let me used it!

This place was recommended to me by their neighboring business California Transmission as I was badly in need of a tune up. I think the team at Rocklin SMOG and Auto did a great job, and the price was just right for all of the work involved. No surprise charges, and the service was excellent. I am in need of a wheel alignment now, so I will be back.

I took my 1999 Camry in for a Smog Certification again this year. (My 2^nd time with this car.) I dropped off the car, went to lunch, picked it up after having sushi and paid $ 40.00 using their online coupon. Easy and fast without any issues. I can’t speak to their auto repair side of the business, but I’ll head there again when I have another Smog Certificate due. Thanks guys!

I went there for a smog the other day, Fast service friendly staff, and they know what they are talking about. My car unfortunately didn’t pass, but they told me everything i needed to do to take care of the problem and passed with flying colors the second time. I recommend them to anyone needing smog or auto repair!

Hands down the most unprofessional business I have ever dealt with. Upon arrival I had the pleasure of dealing with Ron. This guy is hands down the most unpleasant person I have encountered in the Automobile smog and repair industry. This guy doesn’t act like he gives two sh**s about his customers. Second, after I dropped off the paper work, I handed the keys over to my car and watched one of their technicians nearly stall my car and then ride the clutch all the way into the garage. And last, I took my vehicle here because I was selling it. After I had my car smogged the buyer ran a carfax report and found that their was mileage inconcistency. This was due to the carelessness of this shop. So after finding this out the buyer without a doubt decide against buying it. I called the shop to ask them to fix it and Ron basically told me I was SOL. NEVER again will I take my car to this place and I hope that anyone reading this will choose to do the same.

I have used rocklin smog a few times. Recently I set up an apt to come in and when I did I was told I would have to wait an hour past my scheduled apt time. I didn’t wait and I walked out mad and told myself I am never going there again. Ron came outside just before I left and apologized and offered to make it right if I could come back tomorrow. I appreciated that he recognized they had messed up and decided to go back there the next day. He did make it right by getting me right in even though he was clearly backed up. I was outta there in 15 min. I will recommended his shop to all my family and friends. It’s hard nowadays to find customer service like that.

They got my car smogged super quick that’s all you can ask for.

I had an appointment for an oil change and tire rotation, which I was told would be done in 30 minutes or less. I saw many smog customers come and go, but each time, I was told just to wait and they will start on my car next.
This went on for 2 and a half hours, then they finally pull my car in to work on it, but they only rotate the tires on one side, then argue with me when I point it out (I knew because the front and rear tires are different brands). So I wait another 30 minutes, they then pull my car in and 20 minutes later they rotate the one set of tires. I then decide to check the oil level since nothing else had gone right. I did this as directed by the owners manual and discover that the engine oil is low, I haven’t even left the lot! Turns out that while my car takes 4 .5 quarts, they only put in 4 quarts, since «it only needs to be at the «L».
So there you have it, over 3 and a half hours of wait when I had an appointment (and I was 10 minutes early!) and then they mess up the two very simple services, and then argue with me about it.
Bad management makes this place a nightmare to deal with, and appointments are useless! Also the prices are fairly high for anything other than smogs.
I suggest staying away for anything other than smogs.

The receptionist was really friendly! Only $ 45 to get my smog checked here verses $ 79 at speedy (who couldn’t service my truck since it is older than 1995)! The mechanic who I’m guessing was the one servicing my truck couldn’t figure out which key started the ignition!!? WTH? There are only four keys on the dang thing! I sat in the waiting room for 45 very nervous minutes… Lucky for me my truck came out ok.

I was referred to these guys by Mike (owner) from Performance Motor Works in Rocklin. Mike at PMW had just recently worked on my Beemer and I was happy with his work and decided to take up on his recommendation.
At first when you get there, you are not going to be too impressed with the initial appeal of the business. Little rinky-​dink office, two little computer stations and a sad looking fish tank in the corner. Had it not been for the recommendation, I would have high tailed it outta there in a New York second. The guy behind the counter gave me a estimate time of 30 minutes and the cost will be $ 40 including the certificate. Really!!! Just about the cheapest smog test I’ve ever been to.
Sure enough, as I sat there next to the fish tank, trying to entertain myself by tapping the fish into frenzy, the owner Ron tells me it is done and I had passed!!! Sweeeeeeeet! As per his estimate, I was outta there in less than said 30 minutes and I could not be happier… right up until I went home and noticed that the person that worked my car left dirty marks on the various interior portions of my car. Apparently, cleanliness was not this person’s priority but it certainly is to me. This was unfortunate because I was happy with the actual smog service.
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SUMMARY: 3 STARS. Yes, the place was not pretty and the technician should have been little careful but they got the job done in less time and within estimate.
COUPONS!!: Go to there site (
) before visiting. Download a coupon on the upper left hand corner for $ 31.75 and you’ve got yourself a little cost savings!