UC Davis Medical Group

The ladies in the Infusion dept are amazing. Always cheerful and responsive to needs. They are thourogh, and helpful.
Because patients are here for so long, and it is chilly, they have televisions, snacks, tea, coffee and juice. (Fresh donuts were avail today) Warm blankets, pillows and cute handmade knitted hats are also available.
**Be aware, you CANNOT wear perfume scents. Even lotion or scented hand soap can cause not only patients, but staff, allergic reactions.

My appointment was at 8:00am in the morning and it took the doctor almost 40 mins to see me. I told my doctor about things I was worried and needed to cure. She pulled out two pages straight from the Internet and told me to follow the instruction. Like really… I could’ve just done the research and cure myself without even talking to her. Secondly, I told her that I was having a very bad fever last night and was hoping I can get some medication to relieve the fever. Otherwise, I will get even more sick and potentially developed more symptoms. All she said that «Oh there’s some virus right now going on around so that’s why you’re probably sick.» What kind of answer is that… Am I supposed to heal myself or something? What a waste of money/​time giving to these people. I came out with two pages from Wikipedia sources like that the doctor gave me. Not only I’m having a fever but also a flu. Thank you so much for wasting my time. It’s not like I want to be there 8 in the morning. I just want to feel better and not sick.
Save your money and go somewhere else.

I agree with the other reviewers that the lab is very slow moving and not well run. Having said that, I LOVE Dr. Nguyen at the primary care clinic on the second floor. She is easy to schedule with, very thorough in her exam, kind and sweet with my kids. I also love her assistant Nancy. They remember us all by name and very thoughtful about following up on things (for example, I mentioned at another appointment that I was interested in getting a flu shot but UC Davis was out at the time. Without even asking, they called me to let me know when additional flu vaccine had been received and scheduled me an appointment the next day). Even though this is not a pediatric practice (they are family practice and also see children) they always make my kids feel great and allow them to pick out stickers and lollipops. They are conveniently located across from Whitney Ranch. They make everything so easy, I really appreciate it!

Came in for an utrasound. The signs are very confusing as to where to go. I went upstairs and asked and was sent back downstairs. At least she sent me in the right direction. The staff in the radiology department was really nice. The ultrasound tech Melissa was extremely nice. I’ve had ultrasounds on my legs before where they put so much pressure on your groin it makes you want to cry. She however, was very gentle. It’s a bit tricky getting to this place. I saw it from the freeway. But my gps took me all around through a neighborhood. It’s smack dab in the middle of a residential neighborhood too. Glad I don’t have to come here often.

Worst customer service ever!
Prepare to wait for lab testing. One person only, who signs in AND does all the testing. It’s like the «Soup Nazi» routine, so get it right or «No test for you!»
I really don’t like coming here and it not the needles or blood, it’s the completely unsatisfactory customer service. The staff, sometimes there are 2 women working, just don’t seem to enjoy their job.

Takes forever for lab!!! The people there seems tk not have any sense of urgency or care how long people have been waiting. Not to mention if yhey are fasting or not. Go to another lab if you can help
It. Probabaly faster to drive few miles
More than wait for 3 hours to be helped