Gem Shop and Diamond Source LLC

I recently got my original diamond reset into a vintage setting I found in the Gem Shop’s estate jewelry. I saw the ring while I was in town visiting family, but the rest had to be was done via good ol’ snail mail because I had to return home to South Carolina. The staff (Jessica and Carole were the two I worked with) were excellent. I was able to send in old or broken gold jewelry to go towards the cost of the setting, which helped a lot. When I received the completed ring, there were a couple of issues with it. I called, and the staff were eager and willing to take care of it right away. I sent the ring back, they covered the shipping both there and back to me, they quickly took care of the things that needed to be fixed, and got it back in the mail and to my door very, very quickly. As a customer, I know things can sometimes go wrong! Mistakes happen! But it’s the way the issues are dealt with that reveal what a business truly is. The Gem Shop and its employees are beyond reproach and truly excellent. Thank you for your great customer service! It makes ALL the difference!

Wonderful products and service! Jenny is the best!

They have some very unique pieces. I have used them to modify/​repair vintage jewelry. They do a very good job and I can highly recommend them

Best jeweler around! Great customer service and quality jewelry! Love that they’ll make custom jewelry just for you!