Laser And Spa Techniques

I have had 3 treatments on my face so far. I have 3 left. Each appointment is quick easy and painless.

The worst. This place doesn’t even deserve one star I got second degree burns on both my full arms and they didnt even care. As a result I know how scars for the rest of my life. I decided to get this treatment because I always felt insecure about the hair on my body and ended up being worse than I was now I have to cover my arms at all times. Please do not go there.

I have had laser hair removal several times on different areas and have no skin sensitivity whatsoever to it. I decided to try my arms and after just moving to the area went to this laser spa in Rockville Centre. I would echo the other reviewers that the place is filthy and unprofessional. To start, when you call it is as if someone is on a cell phone and they have no clue about appointments or anything that someone answering the phone of a business should. The technician was outside smoking several times when I would arrive, then would complain the entire session about money and work. On one occasion no one was there when I arrived for my appointment and they tried to ding me for a session. However, the worst came this fall during my fifth session — the machine seemed to start overheating during my process and my skin was really burning. The technician finished the pass and I noticed red marks all over my right arm. When I commented she seemed to care less and blamed it on the air not working on the machine (another red flag to the schottiness of this business). When I got home my fiancé was shocked to see I had burn marks all over my right forearm. I now have white depigmentation scars that may never go away. I have photos that are attached and I am actually looking into a lawyer for this. Needless to say, I will never go back there and I would never recommend this place. Negative stars would be appropriate.

Thought it would be nice to support a black owned business but I was highly disappointed with service and the laser treatment… I have 1 session remaining and I have no desire to return… Before I buy anything on Groupon I will have to check the place out first… I feel as if I wasted my hard earned money.

This is the worst place I have ever been to. went here about 2 years ago for a laser treatment. The technician or owner Jewel acts like she knows everything but really doesn’t. The laser machines never worked. They are cheap outdated machines that are not even used in the competition, but Jewel will tell you otherwise. I now go to another laser place and have seen real results. You pay double price on first treatment and on your last treatment your supposed to get the extra you payed back. I never got anything back. It is simply the worst place. Hard to believe its still here on long island. After reading the reviews I see nothing has changed. If you don’t value yourself or your hard earned money then go here. But if you want to see real laser results please spend the extra money and go to a reputable place. I thought i was saving money but your skin and health shouldn’t be compromised for low prices and services that don’t even work.

This place is the most disgusting, unprofessional, dirty, old, moldy SCAM!
I purchased Groupon for laser hair removal. Not only they NEVER keep their scheduled appointment times (made me wait several times for 30 minutes while she took a walk in) but once it was my turn, their laser machine (old piece of …) overheated and wouldn’t work! It happened not once but few times. This place is a disaster with the worst customer service I have ever experienced! They keep their doors locked from the street, and when tech/​receptionist is in the back with customer you end up standing outside on the street like an idiot. Oh, did I mention mold on the treatment beds!!!
Horror

Doesn’t even deserve one star. Went to get a SMALL tattoo removed. Should have been done in about 3 visits. She talked me into buying more and I went for 5 treatments which barely worked. I went for a consultation elsewhere and they told me that she was probably using the laser on the lowest setting so I’d buy more treatments. Unprofessional. And the place is filthy.

If I could give them no stars I would. Really dirty. Not appealing to the eye. Called one day to make a appt, the receptionist was very rude. I only found this spa because of a deal on groupon. I was getting a tattoo removed I didn’t get any numbing cream (the worst pain). I call again to get my next session and the receptionist says you have to pay $ 50, I replied why I prepaid the service on groupon. She couldn’t give me a straight answer why I was actually paying $ 50. Decided not to attend the next session because it still wasn’t clear on why I would have to pay more money.

Most uncomfortable «spa» experience of my life! Bought a living social deal for this place to get facials for myself and my mom. Had a very difficult time getting someone on the phone to book an appointment (took weeks of calling with no answer). Show up ten minutes early to this weird storefront that looks like an entrance to a house/​apartment, very hard to find and wouldn’t have found it if there wasn’t a standee outside on the sidewalk that day with something about spa written on it. Go to open the door and it is locked! Knock for minutes and no one answers. Finally another patron opens the door for us a crack and says she’s not sure if she’s allowed to let us in because the employees aren’t around and she was told not to open the door!!! So she does let us in anyways (it’s winter and freezing). You go in to this waiting room with the grossest (grossest might be an understatement for how stained and filthy it was) saggy old couch and we waited with the other patron. Not an employee in sight to meet us. Oh wait I forgot to mention there was a 3 – 4 year old boy sitting at the desk! One if the employees sons. He was trying to play some sort of game or get on a website but had no idea how to do it. I tried to ignore it but being an elementary teacher I ended up taking pity on him and helped him get on
to play a Dora game. Essentially we ended up babysitting this kid while we are there waiting for a solid 15 – 20 min at least. So awkward. Finally an employee came out and we were taken for our facials which were lackluster to say the least and the only time I’ve been nearly choked by stream. I’ve been to a lot of places from living social or groupon deals that were hole in the wall small businesses and not a super fancy «professional» spa so I went into this with realistic expectations. This is by far the worse «spa experience» I have ever had at a gross and very not relaxing environment. Super unprofessional, like they didn’t even try. I am continuously surprised that they still have offers on living social, I thought they would be out of business by now. Stay away!

They are quite inconsistent with prices and although I do love one of the laser techs, or USED to.
I’m being nice by giving two stars because of the results I did see and also for Jewel who seemed very knowledgeable and makes you feel quite comfortable which is essential during a FULL Brazilian. But when you return for another session or call for an appt it’s as if she’s answering from a cell phone and doesn’t seem to remember you.
They also aren’t keeping up with the competitive market that laser hair removal is becoming.
When I called to get a quote for a package instead of paying per session (I also added that id rather not go to a random cheaper place I found on groupon because I did enjoy going there). She seemed uninterested and gave me a quote for almost DOUBLEE what I used to pay with her. I guess random place in astoria it issssss
This place has got to work on its customer service or I’m sorry to say it won’t be open much longer

By far the worst facial experience of my life, absolutely do not go to this spa (if you even want to call it a spa).
You first walk in to a dirty digusting couch only to be led in the back to a dirty disgusting room. The facial room has no sink, which should have been the first indicator of what was to come. The products were purchased down the road at the local CVS, the «techincian» was chomping gum as she was speedily applying multiple masks to my face which in between would leave the room. What happened to getting a scalp or arm massage while trying to relax with a mask on? Well she did massage my right arm but totally ignored my left. When asked if the mast was supposed to burn my face she told me she knew what she was doing.
My friend and I made appointments together, and when I finished I learned that they never even took her. Had I known, I would have walked out mid «facial»
DO NOT GO HERE IT IS A SCAM