B & B Air Conditioning & Heating Service

I have been working with B&B since 2007. They show up when they say they will and the work they do is high quality. The cost is high if you do not have a service contract. But at least you know when they come In your house you will be safe when they leave.

Fast, knowledgeable service. They show up when they said they would and they call to let you know they are on the way. Their rate sounds expensive but they get things fixed quickly!
Our heating pump worked but it didn’t turn off when the desired temperature was reached. We tried to fix it ourselves by checking wires (do not do this!) and installing a new thermostat but then it didn’t work at all! The first guy B&B sent was unable to help so a «wire guy» came the next day. Within an hour our pump was fixed and tested. The bill was adjusted so we only paid for the second guy’s time.

I had my air handler replaced back in August. Unfortunately, B&B is the only company that replaces my type of air handler. I say that because I’m sure they jack up the price of the unit, not to mention the cost of the labor because they have no competition. I saw the unit online for about $ 900 and they charged me $ 2,000 for the unit, $ 3,000 for installation. Ridiculous, but no other company does this installation. I was satisfied with the installation and the new air handler is great, but B&B really price gauges.

These guys are 100% trustworthy and their work is impeccable. I have had service contracts for 5 years at least and they have always paid off. There has never been a time when they have tried to sell me a service I did not need and they have always been very responsive and quick to fix my problems.

After reading my review, I would HIGHLY recommend you go to a computer and click to read the filtered reviews of this place…
We have a whole house humidifier in our house Maryland and we called this company to see how much it would cost to replace the old «working one» to the updated model.
I was quoted a price of $ 1300. I said, «This is not a new installation, you are simply removing the old one and putting it’s replacement in it’s place» I was told, that is our installation regardless.
FYI, the new whole house humidifier is $ 235, so they are charging $ 1100 for an installation that a novice can do in under 3 hour for a new unit which would involve: cutting a whole in your vent system, adding a drain line, adding electricity. All of this is already there. That’s like taking your car in for replace 4 tires but the tire shop wants to replace your wheels and possibly your car too.
I would avoid this place unless you just don’t care about being taken advantage of.
Seriously, $ 1100 to install a simple $ 235 humidifier.

I’ve used B & B A/​C & Heating Services since 2005.
I called them to work on my older A/​C unit & furnace.
They promptly fixed the problem and explained about saving $
with a service contract. I purchased contract and indeed saved &
when I had another problem was not charged anything and received
excellent service and they made 2 reg. inspections per year to make sure everything was in tip top shape.
Unfortunately I didn’t renew service contract when given the opportunity and came
home to no A/​C and had to call B & B. With no service contract. they still came out
the same day…10pm. and fixed the problem ($ 110) which would have been
absolutely free if I hadn’t let the service contract end. They offered me another
service contract and even refunded me 10% discount on the parts used to fix
problems with A/​C. They even lowered the price for new Service contract.
I love B & B and I trust them 100%. The professional who came out was knowledgeable
and when asked to remove shoes, did so without hesitation. He was a total gentleman
at all times and left the area totally clean and wiped down.
Jackie

In the long saga to get my duct-​work repaired prior to putting insulation in my attic, B&B’s completely unprofessional response was totally new.
It went something like this: «Sure, we can do A, B, C, and D. It’ll be no problem. We’ll have an estimate to you in a couple of days.» Four days pass with no estimate. I call and request the estimate which they deliver by email that afternoon, except… it’s not complete. Item C is missing. So I send back a more detailed scope of work with C included, and ask them to verify prior to my signing on the dotted line, and here’s where things get weird.
B&B: «Yup that looks like the work.»
Me: «So we’re good to get the contract executed and an
installation appointment set up?»
B&B: «Uh…yeah…here’s the thing: We don’t really want to do
the job this way. It’ll be easier if we do it this other (way
more expensive) way.»
Me: «You’re kidding, right? You recommended the work and
delivered an estimate.»
B&B: «Yup.»
Me: «So if I don’t agree to do the work this other way, then you’re
not willing to go forward?»
B&B: «Yeah, that’s about it.»
Me: [click]

Fast, responsive and knowledgable. All good things in hvac repair.
Crew can be a little rough around the edges, but not too bad. Tell them to remove their shoes before romping over your rugs.

My parents have used them for years and they’ve always done quality work at a decent price and haven’t tried to sell unecessary products or services. They’ve been on a yearly service contract and it’s worked out great. Then, last night, my mother comes home from 5-​weeks away and the furnace isn’t working. B+B was there within an hour. They got it working again (a switch was acting up) and, since there were no new parts required, there was no charge for the visit. Their service folks have always been friendly, knowledgable and «straight-​up» so I gotta give them 5 stars.