B&K Automotive T/A Volvo Specialists

BE VERY CAREFUL — COPS INVOLVED MULTIPLE TIMES —
I was fooled by the reviews, which I know believe are fake for several reasons. There’s a big sign on the store that pays people $ 25 to write a positive review of them. Secondly, the cops had to get involved for me to get the car back and they informed me that they have had multiple calls because of clients being verbally abused by the store manager as she tries to rip them off. The lady is aggressive and a crook and will scare you if you catch her attempting to rip you off. I caught her on multiple fronts and she was livid. I’ll spare you the details as I’m sure they are not necessary or relevant if you know that the store pays people for reviews, the owner is a crook and she is dangerous/​aggressive to the point that cops know her and visit the shop to protect clients who complain about this same issue. I’m even scared to post this but feel that I must do so to prevent others from falling into this trap.

My family has been going here for twelve years and we don’t even have a Volvo! Great customer service, speedy repairs, and great work can be found here! I wouldn’t take my car anywhere else. They are trustworthy and honest when assessing issues and pricing! Definitely give them a try!

I went there to install an Elevate downpipe and exhaust system on my S60R. Got there on a Friday late afternoon. We ran into some issues removing the old downpipe since the bolts seized over all these years. These guys stayed after work hour to get the job done so I could get my car for the week-​end, Super professional and client oriented team! I would recommend them to anyone and so happy I do not have to go to Darcars anymore. I will see them tomorrow to install other performance parts. Thanks so much guys.

I first went to them for a post-​purchase inspection on a 2005 Volvo S60 R, and my biggest regret was not taking it here for a PRE-​purchase inspection. They found serious problems with the engine, which I was then able to bring to the attention of the selling dealer for them to repair it. It took that dealer more than two months to fix the car and, thanks to having Larissa and the folks at Volvo Specialist re-​inspect the car, I found that the work still wasn’t done correctly by the dealer; the caR is sorted now, many thanks to this shop. I cannot express my appreciation enough to them for catching the things they did. Without them, my timing belt would have broken a long time ago, leaving me the proud owner of a picnic table and five chairs. This shop is not pretty and perfect; you can’t perform surgery on their floors, but I would trade a hundred dealers and/​or shops with perfectly tiled floors and large glass fronts for one place like this that actually takes care of and goes to bat for their customers.

Used to go to Darcars. NEVER AGAIN after I started coming here.
Larisa is always a pleasure to work with. Their work is great, fast, and most importantly, honest. They’ll charge $ 100 as diagnostic fee (as opposed to Darcars 125) and they’ll waive the fee if you’re going to fix the issue with them.
As their customer, they have made owning a Volvo a great pleasure. Thanks guys.