On Air

Not recommended. They were kicked out of the BBB for violations of the standards of the BBB. Unprofessional as other review indicated.

They also go by the name Air Duct Cleaning LLC
My husband and I found this place through a coupon we got in Valpak.
I called the place up and spoke to a lady who seemed very nice, got a few rates and scheduled a visit the next Sunday. We weren’t sure if we were going to get the job done or not so I asked if the estimate is free. She confirmed that it was. I made sure that there were no hidden charges or any obligation to get the work done and she said NO none at all, this is just a estimate and you don’t have to get the work done, but the technicians will come prepared so if we think we want to go ahead with it we can.
So the guy came over on Sunday. His name was Jimmy. He gives us an estimate over 3 times higher than what we were expecting. When he quoted the price, I looked at my husband and said ‘wow what should we do, maybe we should wait’. The guy hears this and says ‘well you should have decided that before you asked me to come’. I found that very unprofessional and really doesn’t fall under the category of ‘estimate without obligations’. My husband and I talked more and decided not o go ahead with it because 1) this guy was a jerk 2) he was quoting prices that the lady on the phone hadn’t even mentioned!
So we told him, we’ve decided not to do it. Then he says that his help had to bring the vacuum up the stairs — ERR WE DIDN’T ASK YOU TO!!! The lady said we only had to do it if the prices worked for us. Then he says there’s a $ 20 travel charge.
Long story short, we ended up paying $ 20 to this jerk for NOTHING. Just to hear him complain and bitch the whole time. I called and complained to the lady and she was surprised that the guy had charged us, but later changed her story and said that well some places charge $ 150 for an estimate. I tried to explain to her, lady, yes some people charge $ 150, some people charge EVEN MORE, and that FINE by me, but they need to LET US KNOW before they come in. You can’t say free estimate, and then come over and say $ 20 for travel. THAT’S NOT FREE! Talk about a rip-​off.
DO NOT USE THIS PLACE. They don’t have a website or anything but they go by the name On Air Inc. VERY unprofessional.