Rockville Tire and Auto

I have had my Volkswagen serviced and repaired at Rockville Tire and Auto since June 2015, when I sought John’s second opinion on the pricing and job done at a local dealership. In August, I bought a second Volkswagen, for another family member, and had the guys at Rockville Tire and Auto check it out and do all the necessary repairs. Recently, that car failed emission test, and John replaced catalytic converter, exhaust clamp and rear oxygen sensor for what I consider to be a fair price. Whenever I need a part replacement, John very professionally explains to me what is the function of the part and why it needs to be replaced. Every repair and service that I have had here has been well executed, reasonably priced, and John makes room to see me promptly to have a look at my car if it requires repair. This is a mechanic that is pleasant to deal with and, most importantly, whom I can trust, knowing that he will never replace a part unnecessarily.

I called a few places trying to install my after market air raid cold-​air intake and everyone was either booked or sounded shady for such a simple install. John and the guys at Rockville T and A are very professional and they have honest prices. As soon as drove up with my car they came out quickly and started on my install. That’s service and I will keep coming to this place.

Very Fast Service, I called in for a whole new set of tires because I have all wheel drive and had a hole in one of my tires (cannot just change one tire, will throw off car balance). I talked to John (Owner) on the phone and he kindly helped me through my tire selection that would be right for my car. Instead of pitching or pressuring me into an expensive tire, he kindly offered me a cheaper, yet more efficient tire. We put the order in and the tires was delivered to the shop in 2 business days which is pretty quick IMO then I scheduled an appointment and got in and out of the shop less than 2 hours. It had a nice resting area with coffee maker, a TV, and 2 small couches.
And did I mention during my purchase of my new set of tires, John threw in a free tire balance and alignment ($ 80.00).
Overall pretty honest mechanic shop and the quality of the work is very professional. Will come back for more tires when my tread runs out. Thank You John.

I had a flat tire and this place came up as the closest shop with a good review. I called a few minute beforehand to confirm they take walk ins, got there, they start working on my car right away, and was done in about 15 minutes. Staff was courteous and professional, price was very reasonable. Planning to take my other cars back for regular maintenance work

Thought I was buying new tires but the men at Rockville T&A were able to install a plug in my run flat tires, which I had been told by a previous dealer that you cannot patch run flats.

I am using this service few years now. Based on my long experience as a customer in several cities and states, this is a unique place. John is very knowledgeable. They all are very competent, friendly, fast, accommodating and above all — very honest to the client.
This last quality — honesty, respect to clients is very important to me. I was never forced or even never offered a bigger and unnecessary repair. On the contrary — I was advised what really would be the necessary minimum and on few occasions for some small adjustments or advice I was not charged at all.
I recommended this place in the last few years to several friends who were desperate for good service and they are also satisfied.

Bought new and installed tires by these guys yesterday. Very friendly, helpful, and fast. My tires were installed in just a little over an hour! Price was perfect too. I went to Mr. Tire in Gaithersburg the night before for a quote and they wanted to charge me $ 850. Rockville Tire and Auto charged about half of that with a free alignment. Couldn’t ask for a better experience! They have free WiFi in the waiting room, too, which was nice. I need to get my brakes replaced in the coming weeks and I will definitely be giving them my patronage again!

So my tire blew out on I270 in the AM… what a crazy day… so I rushed from work at the end of the day hoping they would still be open (got there at 540pm). They patched my tire (vs try to sell me one), checked the others, added air, and were just overall super pleasant. Great service that was fast and I felt like they weren’t trying to sell me anything, just take care of me. I will definitely be back. HIGHLY recommended!!!

Absolutely THE best experiences I’ve ever had with a car repair place. Incredibly friendly and knowledgeable staff, led by John, who is honest, straightforward, and will take the time to explain any options available/​provide super accurate time and price estimates. I’ve been in there four or five times now for oil changes and small repairs, and the prices and service have been exceptional every time. The service has been incredibly quick every time — with oil changes, I’ve been back out the door in at most 20 minutes — and the prices and customer service are so good I’d never even consider going anyplace else. This is exactly the sort of place that makes me love (and frequently use) Unilocal,so thanks for the recommendations, everyone else, because I couldn’t be happier with this place.

There’s a reason why this place has a 5 star rating… great customer service, fair prices, good communication and professional staff. After getting a really high quote for a wheel bearing replacement at another shop, I decided to call Rockville Tire and Auto for a quote. John quoted half the price and while the car was in the shop, he called to tell me that he found the parts for less than what he originally quoted. He communicated the issue well and provided me with options of what I needed to get done, what could wait and how much each option would cost. I’ve never experienced such honesty from a repair shop in the area. A+

Excellent service. Got there 7:30, the store manager plugged my tire himself so I did not need to wait for the technician. He did a great job too.

I called up about 2 pm on a Sat. afternoon to get a slow leak checked out before they closed at 3 pm. The guy said to come on over. He checked the tire, found a nail, took it out, patched the tire and charged me $ 21.94. No hard sell, do-​this-​or-​your-​tires-​will-​fall-​off-​your-​car scenario. Just an expert mechanic doing his job. No wonder he’s got so many five-​star reviews! Oh, by the way, the whole thing took 10 minutes. This is what «service» is all about.

After my extremely bad experience at Sears Auto, this one was exactly the opposite: Appointment (I was late!) and they took my truck immediately. They have a nice lounge with coffee, tea, TV, etc… 20 Mn later I was on the road. They were extremely nice, courteous. I will be back since I was in need to find a mechanic as well.
Amazing experience! Refreshing!

I love guys like this! I wasn’t sure about the condition of of my tires so I came in to check em out. The guy checked it out and told me the condition.
Others will try to sell me something just cause I showed up. These guys are, dare I say it, honest!
Ok, good business, I’ll be back HERE for my next set of tires.

Shockingly simple flat fix– I put off getting a tire repaired for days because I didn’t have time to wait around for a big company to fix it at a snail’s pace. But with no appointment, $ 20, and ten minutes, I was out the door with a smile on my face. And my car wasn’t embarrassed to be out in public with a silly donut anymore.

I had a wonderful experience at Rockville Tire & Auto! The «low tire pressure» warning sign came on in my car and I was a bit worried about getting a flat tire driving on the beltway. I stopped by the shop to get my tire patched up and the owner, John informed me that my tire was so worn out due to a poor alignment job, I had to get a brand new tire.
Obviously, I was a bit upset because I was planning to spend about $ 20 bucks and now I needed brand new tires! John showed me where the issue was and what the options were. He was nice enough to put the spare donut on my car free of charge and told me that this could be all fixed the next day. I let him know that I wanted to proceed with new tires. I went in the next day, dropped my car off around 10am and it was done before noon.
Great customer service. Honest workers. Competitive prices! Would recommend this place to my friends and family! Especially being a women, it’s difficult to find a repairs shop that doesn’t rip you off… I think I finally found the place!

Went there, because my cousin lives across the street and he told me guy is straight up guy. Got four struts and wheels put on. He put it for me perfectly, and he also noticed I needed get a timing belt, because I told him I had a slow oil leak on top of engine and on bottom. back after second opinion, and he gave me a nice warranty on his work and also gave me 75 dollars off. If you live in rt355, this guy is a legit mechanic.

Stopped in spontaneously for a tire rotation/​balancing, oil change and to get my brake pads checked. John was able to do all and told me I didn’t need brake pads. I love a mechanic that gives you honest input on what your car really needs. I will be back when I need it – I had a great experience.

I would not trust my car to any other mechanic in the area. John and his team are the absolute BEST ever; super knowledgable, super reasonable, super honest, and out of all the quirky issues my old beat up truck has had, there has not been a single one they haven’t been able to fix.
My family used to go here back when it was a Midas and under different management, but the old Midas never could solve my cars problems permanently and over charged. The first time I came to Rockville tire and auto, I came thinking Midas was still there and I had a complaint about a repair Midas did that had not fixed the problem. John, upon informing me that Midas was gone and the place was under new management, honored my receipt for the work under the previous management, and worked with me to find a cost effective permanent solution for my old ford explorers woes.
Ever since then I have gone to him with everything my ford explorer needs, and my family now takes their Mercedes GLK and E320 to RTA for oil changes and for all issues they’ve had.
Most recently, I took my moms car in for an oil change and asked him about some service lights that were on. He not only answered the questions, found all the issues, and fixed everything, he also (without me asking) printed off a sheet of all recalls for her car, pointed out which ones are most important if they apply to the vehicle, and gave me instructions as to where to go from there.
In a nutshell, johns work is great, he’s super friendly, prices his work below the competition since he has rather low overhead, knows more about every part of the car than any mechanic I’ve ever encountered, and he works with you. Also, it doesn’t hurt that he’s ridiculously honest, tells you when something is not worth investing in (example: an annoying noise in a really old ford explorer that poses no safety threat that you can fix but the part is pricey or you can leave be if you can suck up hearing the sound instead of throwing money at a money out), and has coffee, free wifi, and a ps3 in his lobby :)

One final update, May 2015: Went here again for new wipers, alignment and oil change for my Toyota. They were extremely quick, the price was quite a bit UNDER what I expected and they threw in the wipers for free! I’ve been here probably ten times now and I’m VERY happy with the new management. Every time I go, I tell him I think I need new tires and he keeps telling me I don’t :D When I actually need them, there’s no where else I’ll go! Thank you, Rockville Tire and Auto!!! P. S. The Keurig machine and flat screen tv is a nice touch ;)
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Update: Went here again last weekend for an oil change, new wipers and to inquire about some recently illuminated «Check engine» and «Maint Req’d» lights. The oil change and wipers were extremely well priced and the check engine light was simply a loose gas cap. I was very happy with the cost, customer service and speed. This place is top notch and I’ll continue taking my car here.
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I’ve been going to this place for about a year. It seems to be under new management. Everything but the sign looks the same (it was Midas for quite a while). I’d always had work done here and recently went in about some vibration in my steering wheel and a strong odor of exhaust. The manager was polite and spoke to me like I was knowledgeable. He answered my questions, entertained my guesses at what it could be and took it back to fix it.
He cleared the «check engine» light, inspected my tires, rotated them, replaced the rotors, flushed my transmission and gave me new wipers. The total price was a little higher than I am used to at this shop and he reduced it to the price that it had been in the past. While I do not expect him to do this for me every time, I will still go back and see him because he was honest and did not try to up-​sell me even when I was prepared to buy four new tires. When I do actually need them, I know exactly where I’m going!