This is the worse experience ever. I had a storage unit reserved and came in to pay first months rent was told my strange was given away that they supposedly called me funny no missed calls and definitely no voice mails. I was told they gave my starve unit away and I forfeit the $ 25. My move in date as per the reservation was 06⁄25. I was told I had until this date to come in but I guess not. They are crooks I would never use them. I would recommend that if you have another option other than Advantage Self Storage you should use it. Fraudulent behavior just totally unethical describes the Rockwall facility on Justin Road. I will in the future find a storage facility more reputable. Would have given 0 stars if possible.