Their debit card machines went out and all they did to let customers know was put a small written piece of paper next to the chashier so you didn’t know that you had to have cash or check until it was too late. I had already spent over an hour shopping and was going to run to the bank that is only a minute away, for cash so that i could get my groceries. They said that they would keep my cart. I came back and they took me towards the back where the freezer/fridge is and brought out a cart. I told them it wasn’t mine and they said that it was the only one that they had back there! So now I had wasted time shopping, going to the bank, and going back to Aldi and I still had no groceries. There were only two people that I saw working, one woman on the register that was talking so much she was holding up the only lane they had open, and there was a huge line. The other boy was putting back all of the carts that people were leaving because they didn’t find out until after shopping that they couldn’t pay with card. Why wouldn’t they at least put a sign up by the entrance? Terrible customer service. I will not be going back.
Stacey F.
Évaluation du lieu : 4 Euless, TX
This location is in a good area, always seems busy every time I pass by. It seems to be holding it’s own with a signature kroger near by. The milk is cheeeeeeap and don’t go expecting name brand items, alot of this store is brand s most of us aren’t familiar with. Some brands are good others are horrible like great value brand is at Walfart, lol. The manager is always helpful and polite and is seen frequently stocking the store. The shopping cart situation is a bit weird, you have to insert a quarter to UNLOCK the cart from its bay. When you return the cart in its proper place you get your .25 back. This keeps the carts from ending up in the parking lots and hitting our vehicle s, I can see the concept. Can you imagine if Walmart did that??? Lol!
Diane D.
Évaluation du lieu : 2 Rockwall, TX
Not too impressed on this visit. It’s a Sunday afternoon and I have my dogs in the car and so I rush in to purchase a few quick items and hopefully get back before someone decides to report me for dog abuse(it’s in the 70’s buy still warm). Wouldn’t you know — there’s only one cashier working and there’s about 5 people waiting in line. UGGGHHHH! OK, so it’s not their fault that I’m in a rush but what really irked me is that the cashier who is doing the checking out, comes over to the back of the line where I’m standing and tells the guy in FRONT of me to go over to the new register that is about to open up. Bitch! I was miffed that she didn’t tell me since I was the last one in the line. I don’t enjoy shopping at this place and I don’t like the stuff they sell so they won’t have to see me anytime soon.
