the best bob ive ever had! charlotte took her time and the result was perfection. theyve also got a boutique with jewelry scarves accessories etc in the front which is adorable. im going back next week for my keratin express treatment.
Autumn W.
Évaluation du lieu : 5 Royse City, TX
I LOVE Bel Fiore! Mainly because the service is consistent and I feel like I get a fair price for service. Candace does my hair and she keeps my blonde looking amazing. I am pregnant and had so many aches and pains. Beth has given me 2 massages and helped so much with keeping me comfortable. I highly recommend them :)
Jade B.
Évaluation du lieu : 3 Dallas, TX
I’ve spoken with a relations manager at the salon, Jill. She has resolved my issue and is refunding me the difference on the misunderstanding on the website. She also listened to my complaint about their employee who was extremely rude and assured me she would take care of it. She was not annoyed by my complaint and was extremely helpful, she has taken some of the bad taste out of my mouth for their salon and is the reason for my upgraded rating.
Renee L.
Évaluation du lieu : 3 Rockwall, TX
I booked a couples for my sweetheart and I. When we arrived, I told the front desk that we were there for our couples massage. We were escorted into separate dressing rooms, and then, in our robes, placed in a «comfort suite» with several other people — not private. Then, we were escorted into separate massage rooms. I told them that I had booked a couples massage and did not understand whey we were in separate rooms. The two massage therapists looked very confused and escorted us back to the«comfort suite» to see what they could work out. While we were waiting, a couple that had just completed a couples massage and had redressed was escorted back in the comfort suite to «enjoy» their champagne and chocolate — in a room with other people. This is not a «couples» experience, and I was very embarrassed. My boyfriend and I laughed about it, and basically, we were told that we couldn’t enjoy any alone time together after our massage for our champagne and chocolate because there were others behind us — «got to get us in and get us out!» Yes — someone actually told us that! We were the last couples massage of the day, and my massage therapist did a good job on my massage. However, this is NOT a good experience for a couples massage. We’ve had others that were romantic and fun — this was not romantic or fun. Just embarrassing!
Melissa C.
Évaluation du lieu : 5 Rockwall, TX
Enjoyed an amazing spa experience at Belfiore yesterday! Massage with Kim was the best massage i’ve ever had– today I feel relaxed and rejuvenated. Facial with Alanah was a great experience– my skin is glowing today! Everyone was so nice and sweet. all around awesome day. Highly recommend! Thank you, Belfiore!
Mandy S.
Évaluation du lieu : 5 Los Angeles, CA
I was in town over the weekend and had the pleasure of visiting Belfiore. I had a wonderful experience there. The staff is very professional and the spa was so relaxing! My friend and I got body scrubs, pedicures, and facials.
Rose H.
Évaluation du lieu : 1 Dallas, TX
They gave me my money back, so I’m not going to say anything rude. I will just tell you what happened. My friend and I decided to both get our hair done at the same place. She always goes here to get her hair cut so I decided to sacrifice my usual place to come here. When I came here my hair was sandy blonde and my roots were out about a half inch. I told my stylist that I just wanted my roots redone and a trim in the back. I have a pixie cut that I am trying to grow out. My usual place does the trims for free since its my bangs and the back that I get cut. And it takes less than 5 minutes. Anyway, she got to work. She put bleach on my roots, and then politely asked me to move chairs cause she had another hair cut she had to do. At that point, I felt like my appointment was just worthless, and she didn’t want me there. She finishes the hair cut with the other woman, and the bleach had been in my hair about 30 minutes. She doesn’t come back until 10 minutes later, and then proceeds to put bleach all over my hair. Wait what? That is not what I asked for! By the time the bleach had been washed out of my hair it had been an hour. I could feel the tears forming just knowing the blonde I loved was gone. There was nothing wrong with the cut, but when she dried my hair. It was white. My blonde was now WHITE! I just smiled and held back the tears, and asked to leave. I do not trust that woman with color. Anyway after complaining to the manager I received a refund. They asked to fix it, but absolutely not. I called my usual stylist and I cannot wait to see her reaction when I come in with white hair. The place is very clean! And the staff is very friendly aside from her having another appointment during my appointment. Well the other women I met there received the one star! Will never ever return here. I recommend anyone who dyes their hair to not either! If you love your hair color don’t go here. They will ruin it! This salon is a nightmare.
Jan J K.
Évaluation du lieu : 5 Rockwall, TX
Can I go there every day???
C F.
Évaluation du lieu : 4 Rockwall, TX
I booked a 1 hour rendezvous massage for my wife and I. We had two separate massage therapists and both were fantastic. Truly near the best massages we have enjoyed, and we’re not massage nubies to say the least. I subtracted a star because our package included champagne and chocolates. I asked in advance if they would get us sparkling cider instead of champagne and they agreed without any hesitation. When our massage was finished and I asked for the sparkling cider I was told, «no we don’t do that…». This was disappointing to say the least and made me look somewhat foolish in front of my wife. Not how you want such a great experience to end.
Karen a.
Évaluation du lieu : 2 Dallas, TX
I’ve tried Belfiore twice. The first time was a lot of fun because I went with several girlfriends. Having time to bond and drink wine makes for a great experience! The second time I went was for a «Me» day to get a pedicure, massage, and eyebrow wax(my usual three treatments when I hit spas). I have had pretty good massages there — no real complaints, but no real oohs and aahs either. The pedicure area is nice and soothing, but their pedicures just don’t last for me. I know they are about the«natural» way, but I really DO want someone to scrub the fire out of my feet and use chemicals if needed to make them soft! They don’t seem to believe in that at Belfiore. The reason I knocked this down to 2 stars came in the form of my eyebrow wax. It is obviously my own fault — when I walked into a room with someone who had DRAWN-ON eyebrows herself, I should have never laid down on that table! I was left with brown spots(burn marks?) and she didn’t understand the way to properly shape at all. I really should have complained, but it just isn’t my style. I won’t return to Belfiore. I’m sure some have had great experiences — it is a nice building and atmosphere, but I think I’ll continue my quest elsewhere.
Diedra S.
Évaluation du lieu : 5 Rockwall, TX
I don’t frequent Day spas too often. For me that is a luxury, but if you really want to experience the best, try Belfiore. They are full service, hair, makeup, massage, mani, pedi… and the staff is great. They have couples packages, if that floats your boat. The place is beautiful and the facilities are top notch! Everyone is professional, yet very down to earth. It is a fun experience. Try the cucumber ice water while your getting a mani/pedi. My next treatment is going to be a deep condition hair treatment. Will report back on how that goes…