First Class Nails

I am so relieved to have finally found a nail salon that I can continuously go back to. Vivian (who I believe is the owner/​manager) is the sweetest and very dedicated to her clients. Her desk is right up front and if she can’t get to you, she’ll make sure you are in good hands with one of the other amazing nail techs. Last night I had to go in unexpectedly due to breaking a nail off, and although they had clients with appointments, they teamed up and took great care of me. They all make you feel very welcome (which is crucial in having a great experience), they are super clean, and truly give 100%. Let’s not forget about the arm and neck massage after every manicure!!!
Thank you, Vivian and staff!
P. S. Ask for Mia or Linda if Vivian is unavailable.

My wife, daughter and I have been coming here since they opened.
Friendly staff who get to know you and your preferences.
Always do good work
And willing to fix things if your not 100% satisfied.
Love the massages!
Dred the above neck wax manscapes, but makes we look better

I actually just left the establishment. After expressing only wanting a mani/​pedi I patiently waited for an available seat. After being placed in a pedicure chair I discovered the water almost cold. Once I noticed no one followed up with me I asked for help explaining the water was cold. The lady turned on the hot water for a moment never allowing for the water to warm. They never turned on the spa so I was basically sitting with my feet in a bowl of cold water for a half hour prior to simply getting up and leaving. I’m currently down the street at Apple’s hoping for a better experience,

Great place with dedicated staff. Fixed my feet up great as I wear nothing but flip flops.

I have to say that the service here has changed so much. I use to go here years ago and always left with my nails looking a little messed up. So because of that I didn’t go back. Until one day every nail salon seemed to booked except this one that had a few openings. come to find out the salon has a new owner and new employees. They did an amazing job. I will definitely be going back there. Give this place a second chance if you have gone there in the past. Trust me it has changed.

Since I needed to get new tires at Discount Tire, I decided to walk to First Class Nails to get a Mani/​Pedi during my wait. I paid $ 75 for shellac. The owner lady is desperate for business and continued to try and upsale me. After clearly and kindly saying NO twice, I lost my patience and said «I said NO» very loud. She continued to work on my pedicure and gave me faces that clearly told me she does not enjoy her job. After filing the skin off my heel, she decided to show me how gross it was. I asked her «You seem to not like your job very much. Your face tells me that you find the job disgusting». She was rude to her colleagues and therefore, I won’t be going back.

We just moved to Rockwall from Chicago and I was excited to actually get out for a few minutes and get a mani-​pedi (I have a 1 year old). Even though they have a great deal, First Class Nails was a complete disappointment. The people were nice but my nails were chipped within 36 hours of going, without anything unusual. I commented when I left that the polish on my nails was not very thick and the polish on my toes was clumpy. Needless to say, I will not be going back…

Unfortunately, this won’t be a good first review for this place but I have to be honest. I went in here from the recommendation of a good friend. Her nails always look great. She told me to ask for the owner to do my gel nails and I did. The place was dead… when I walked in, the owner lady was asleep on one of those pedicure chairs. Let’s just say she was yawning the whole time she was doing my nails… took 3 cell phones calls… while in the middle of my manicure. You can guess the outcome. I went in during my lunch hour and I’ve done my nails during that time frame before without issues. Maybe this lady doesn’t get a lot of practice or she wanted to get rid of me ASAP… but my nails looked awful! I got the french manicure and the white part was streaked into the clear part and there were bubbles underneath the white polish. As you know with gel, it’s hard to redo without going through the UV light treatment and I had 10 mins to get back to work. I decided to just let her finish and vowed never go to back.