Superb customer service from Jumpy Joey Trampoline Company in Rockwall, TX. We had a bad storm a few weeks ago and the trampoline went airborne and got damaged. Thankfully Jump Joey was able to come out on a Sunday and helped me get it fixed back up along with some heavy duty anchors. I had to order some replacement parts for the bars, they got here within a week and Jumpy Joey came and installed the new bars. My son is very excited and jumps with more confidence now. If you’re looking to purchase a trampoline in the Dallas/Fort Worth area Jumpy Joey trampoline Company is a wise choice. Thanks for all your help Jumpy Joey!
Beth D.
Évaluation du lieu : 5 Dallas, TX
Jumpy Joey gave us the most AMAZING customer service I have experienced in a long time, and the quality of the trampolines he offers is top-of-the line. A quality trampoline is an investment(in fun and safety), and he did not take that lightly. He was super thorough and went above and beyond to ensure that we had the best and safest set up for our two young children. When we decided to get a backyard trampoline for our kids, I had no idea what I was in for… internet searches, review research… and a huge price and quality spectrum to comprehend. Not to mention, our backyard situation is a little precarious, and we had limited options and space to even put a trampoline. Then I found Jumpy Joey Trampolines during my internet search and filled out a «more information“request form. Within a couple of hours, Joey was on the phone with me explaining the difference between trampoline brands so that I could determine what was right for my family. And the next day — before we even committed to purchase one — he came out to our house to do some measurements and help us troubleshoot the best(and safest) position(he even helped us navigate some cable wires away from the trampoline). After a seamless and super friendly set up by Joey and his dad(while our kids were too excited to go inside and wait), we have a new way to play! Thank you Jumpy Joey!