This is by the far most honest mechanic shop I have ever worked with. They are quick, reliable, and give you a truthful answer. I have had two experiences with other service shops in the area doing dealer warranty work. Each time, I had additional issues with my car within 2 days of the«fix», and the other shop wanted to charge me an arm and a leg for the additional work. Seemed fishy. Both times, I went to McSwain instead of giving the other shop a second chance. The first time, McSwain fixed it for much cheaper than the other shop quoted. The second time, McSwain told me that the dealer service guys were incorrect, and had installed some parts on my car incorrectly. McSwain fixed everything for me and charged just a small fee. I really can’t explain in a short post how great these guys are! Its nice to have a mechanic that you can trust for an honest answer and a fair price!
Erik V.
Évaluation du lieu : 5 Rockwall, TX
I want to tell Unilocalers that McSwain is horrible so that I can get my vehicle exclusive attention here, but that wouldn’t be true to the outstanding expertise and service found at McSwains. Billy and crew… Thank you.
Paul O.
Évaluation du lieu : 5 Rockwall, TX
McSwain Automotive is like having a family member in the automobile repair business. Billy and Brian have always delivered 100% success with transparent honesty, and most of the time, charging less than they estimated. Work done for me over the years have been — timing belt — turbo — coil packs — ac compressor and condenser — idler pulley — to name a few. With«2nd opinions» and competitive pricing, they have always saved me money and time. I did not«give» them my trust… They earned it.
Samuel H.
Évaluation du lieu : 5 Rockwall, TX
Super friendly guys. Both mechanics came out and chatted with me while I waited. It was a quick in and out, rather than have me come back, they just fit me right in and had me on my way. Definitely will be using them again.
Alicia D.
Évaluation du lieu : 5 Royse City, TX
This shop is honest & great quality. Would recommend to any friend or family member!
Jonathan B.
Évaluation du lieu : 5 Rowlett, TX
This is a great shop. They worked on my sister in law’s car a few years ago and were incredibly fair, honest & did a great job. Today they helped my parents out of a bind, getting their A/C fixed in the same day so they could get on with their trip. They will always get my business.
Mel M.
Évaluation du lieu : 1 Garland, TX
Absolutely horrible experience. The lady at the counter was very rude and incompetent. I dropped my car off in the morning and specifically told her what the problem was(rattling noise from the engine). I also told her I need the car by evening and she agreed. I called them in the evening and she told me she can only give my car back tomorrow because supposedly I told her the noise is coming from the«front end», not the engine. She was lying to my face. She also tells me about a «check out» fee which she never mentioned when I dropped my car off. I will never visit this place again, They obviously can’t be trusted.