Le Chaperon Rouge

I’m baffled by the prior post stating Le Chaperone Rouge has good communication and high quality care because our experience has been the complete opposite. Our child was enrolled for almost 5 months and we had to pull him out. The teachers are young, and seemed uneducated, and many looked like they rolled out of bed, threw on a pair of sweats and came to work with greasy hair. Hygiene was missing with some of the teachers.
I know they got paid crappy because one of my my sons revolving teachers stated this was a summer gig before she went back to school and it barely covered her car payment. When employees are taken care of, good service ensues.
In our short time there, my son’s class went through 3 different teachers, so I question the longevity of the staff? And we weren’t even informed of the transition of one teacher until I inquired with the director about who was watching my son!
Communication is horrible. Yes, we got weekly emails from the director with improper grammar use, promising to provide additional information on teacher transitions and fundraisers and never getting such information.
And the teachers? They’re not much better! Case in point, the transition for our son was difficult as we just moved from out of state, it was a new environment, and 6 weeks into his care did my husband inquire about his language progression, that his teacher told him our son hadn’t spoken a word in six weeks! What? Are you kidding me? When we on boarded with the school they advanced him to a higher class because he was ahead in language and cognitive skills. He’s a chatter box, and for the teacher not to mention this is incredibly disturbing! It took my son 8 weeks to finally peep his first word in a classroom setting, but if we would have known ahead of time, we could have helped.
I’m surprised the post above said the teachers communicate with you about your child’s day. What’s interesting is I would drop him off and not see his primary teacher, and my husband would pick him up and not see his primary teacher so conversations about his progress were almost null. Other caretakers were in my sons presence and none of them knew about his progress and couldn’t tell us a thing about what he was or wasn’t learning. The daily sheets they sent home told me what he ate and when he pooped. Not very detailed.
Then, to have him come home and exude stern phrases that he certainly didn’t learn at home told me a little bit about how he was being treated.“Sit down right now!” «Shut your mouth!» «You stupid.» These were three phrases my two year old came home with and the tone he used to repeat these phrases was stern, harsh, and concerning. It was addressed with the director, but I’m not sure how it was addressed with the teachers.
The setting at the school is good which was the only plus. There is a lot of room for the kids to run and play inside and out.
Then comes the director. Can you say rude, short, and bitchy? Aren’t directors supposed to be warm, welcoming, and nurturing? None of that applies here.
Let’s talk about the ongoing diaper rash we could never seem to shake. I had to ask the director to remind her teachers to wipe his bottom after he goes #2 as he would come home with a dirty bottom that was raw and tender on a weekly basis.
Bottom line, we pulled our son because he started to exhibit behavioral problems that concerned us, and when attempting to address it with his teacher, all she could say was he was «disturbed.» Really? He’s two chick. Maybe you don’t have the education and patience to effectively redirect his behavior in a positive way. She once told me that my son «wasn’t stupid, just stubborn.»
It concerned us so much that we got psychological counseling for him to address what we were told, only to be advised that he’s a very smart toddler acutely aware of his environment. Check yourself teacher!!!
I advise parents to seriously research your options. I wouldn’t recommend Le Chaperone Rouge in Rocky River as we have visited more than a dozen centers and have seen higher quality care elsewhere.
This is tough because the transition for our son to a new school will be difficult, but the cold hearted feeling I got everyday is a great reminder why we went elsewhere.

Our children, aged 3 ¹⁄₅ and 7 months, have been attending Le Chaperone Rouge in Rocky River for almost 4 months now.
There are a few things that really stand out to me that are different from other child enrichment centers:
–Communication– This is the most important. Everyone is so communicative. The teachers give regular updates on how the kids are doing. We get weekly emails to let us know what the lesson plan was and any announcements. The teachers always introduce themselves
–Individualized care– The teachers really strive to learn each child’s story and adjust the environment and their style to meet the students needs. They really do a great job of balancing the needs of each child with the needs of the larger group. Our son was having some behavioral issues and we were able to collaborate with the director and his teachers to help him through this rough patch. His behavior is greatly improved at school and at home.
–The curriculum is top notch. Don’t be surprised if you child starts singing in Spanish on the car ride home or starts schooling you on the animal of the week at dinner time. It is such a pleasure to hear about his day and the things he has learned.
–Indoor play area– Living in a place that has 5 – 6 months of winter I really appreciate that this facility has ample indoor play space.
–Small classrooms– The classes are small by design and they don’t mix age groups. In our previous school they would often combine classes and our 3 year old would be with 4 and 5 year olds towards the end of the day this never happens here.
–Low teacher turn over– The teachers seem happy and well compensated. Teacher scheduling is consistent which has brought a lot of stability to our children’s day. Best of all, I haven’t had to explain to my child why his favorite teacher is just mysteriously gone one day (also happened at our previous school often)
–Meals– Provided by the school and are healthy. It has been a relief to not have to pack lunch and snacks every day.
–Cost concerns– We hesitated to move our kids at first because we were worried that we couldn’t afford this school. I don’t want to list pricing but I will say that is is only marginally more expensive than our previous care center and a great value for the level of care provided.
Our experience with Le Chaperone Rouge has been outstanding and I would not hesitate to recommend this school to friends or family.