Panera Bread

Panera is Panera, so it’s delicious regardless of the experience but I have to write a review based solely on the customer service. The staff here constantly seems confused and not sure what’s actually going on. The main thing that turned me off to this panera exclusively is one of the ladies who work here. I believe she may be a manager or some sort of supervisor, I unfortunately did not catch her name but she left me with a terrible impression. She wears her hair pulled back tight and a striped shirt. Extremely rude and NOT friendly. She seems pretty irritated that you’re even there in there first place. I couldn’t even get a smile out of this woman when I got to the register to order. Fire her, train her, give her prozac something to make her a LITTLE more happy.

If I could give them lower then one star, I would! The absolute worst panera! Stay away from this place! I placed a rapid pickup order, my card was charged, and then they «closed» early. Unacceptable.

The food is fine, in the way that most food from Panera is fine. But the service is incredibly slow. This evening I ordered a salad and a non-​panini sandwich with no special instructions on either and the ticket time was 10 minutes. There were two orders ahead of mine that were already in process as I waited. And waited. And waited. While waiting, I couldn’t help but notice how disgusting the food prep area was and that the order timer (displayed toward the customers) showed orders turning red after 3 minutes. I brought this to the attention of the manager who apologized but never seemed to register that there was a problem.
I strongly recommend ordering ahead rather than dropping by if you are expecting your fast casual to be anything close to fast.

I am not a Panera regular. A friend and I stopped in for lunch today and I was pleasantly surprised. Arriving at noon, it was very busy. The employees worked well together taking orders and minimizing the line.
We both ordered soup and a sandwich. I had the cream of chicken and wild rice, recommended by the helpful man who took our order, and she had the broccoli cheddar. Our food arrived to our table steaming within minutes. The fresh baguette topped it off perfectly.
It was a quick, delicious lunch for under $ 20. I will be visiting more often!

A bit dirty; tables, floor… services is dismal… very disorganized. District Manager should check in on their staff b/​c I am sure this place is below company mission standards.

. GREAT SANDWICHES (STAFF, TOO)
Don’t let senseless reviews keep you away.
I just scanned over posts for this location — others, too — and was surprised at the number of low stars, and the reasons. Some — in chilling detail — were enough to make my skin crawl. No hard-​working, minimum wage employee doing their best to help a customer, deserves the deriding, even hateful, comments I read.
We’ve been to this location a few times in the past two years, and everything — food, staff, service — has always been fine. Clean, too. Complaints about pricing? Delusional. They must be comparing Panera’s pricing with fast food places. Here you get above average ingredients and an excellent food to cost ratio. To make a decent-​sized sandwich at home, using artisan bread, cheese, and specialty luncheon meats (up to $ 9+ per lb.) can easily cost 3.50−5.00. What all mean-​spirited reviewer-​thugs will never get is that food industry employees are not their personal indentured slaves but human beings deserving respect trying to make their few bucks an hour, and that pricing goes toward convenience, too, and a place to park their vicious, miserable selves.
I’m making a conscientious effort to stop here more often when I’m out and about, rather than other places. I tend to forget about Panera because I rarely drive this stretch of Center Ridge. I call it the Ghost Strip — that forgotten half mile between Westgate and Wooster Road — where several businesses have either closed or moved from. A shame. Hope this Panera is doing well, will continue to, that they remain open, and that anyone who’s never stopped here, will.
. Smoked Ham & Swiss on Stone-​Milled Rye
. Roast Beef on their excellent Asiago Cheese Bread
Had these last week. Both an easy 4 star. Soups and salads, too, are very good. Have had just 3 or 4 different pastries/​cupcakes, but not over the moon with their sweet assortment. Try — you might find favorites.
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Why do you have «10» working in this place and it’s not busy at high noon. But why I rate them 2 cuz’ it took 10 min, to make an Italian Combo.

I think the food is decent at best and very over priced. If I wanted to spend $ 15 on a meal, I would go some where else. IMHO

The alleged «help» I received the other day just reinforces my loathing of this bastion of soccer mom heaven. Now, I’m all for places with over priced salads and tasteless coffee if that’s your thing. The one thing they do well (and should stick to) is bread and most bakery items. The chocolate pastry (which is really a croissant) and the asiago cheese breads and bagels are the only things I keep going back for.
Well God help you if you get Ashley. If you get her, RUN! The little air-​headed bint had to get her supervisor to cut a demi loaf of asiago bread! I went ’cause the mother thought it would be a good idea to have asiago bread with spaghetti for a change. I asked for it to be sliced and good old Ashley looked right at me and said, «Like in the bread slicer?‘
I wanted to reply «No, with your ass.» but I refrained. Her supervisor cut with a knife, something I could have done at home!
So NOT happy! Will think twice before going here again!

Holy. Crap.
It’s been almost a year since I wrote a Unilocal review, and there is something seriously wrong with that. Short summary: life has changed dramatically and has taken a lot of getting used to. Good stuff. But it has taken me away from more than one web home, and I am making my way back into the ones I like the most. I’ve been waiting on Unilocal because I wanted to come back and write like ten reviews at once and make myself feel better… BUT I’LL START WITH ONE, DARNIT.
SO, on to some SERIOUSLY OVERDUE UnilocalING. We’ll start with something easy, to get the flow going again. :)
I recently have rediscovered a fondness for Panera Bread Company. Sure, in terms of corporate franchising, it’s kinda like McBread or Bread King or Bread-​Fil-​A or whatever… but whenever I go there, I dig the comfiness, the lighting, the music is soothing, I can get on the internet…
…and, oh yeah, I LOVE their food. Seasonal salads, tasty sandwiches, and some of my favorite breads (Asiago Cheese, Tomato Basil… YUM), and great bagels and drinks and DESSERTS as well. Seriously, all around a good time in the culinary department.
So why 4 stars and not 5? Price. I really really wish their stuff cost a little less, which I’m sure I’m wishing because I am addicted to most of it.
Also, Panera basically MEANS bread, so their name is kind of like saying «Bread Bread», which kind of makes me twitch.
Yep.
And so I return to the land of Unilocal.Missed y’all. :)