The Rogers Goodwill store is staffed with helpful, friendly people who are always willing to do a bit extra in the store. On the donation side, its usually an easy experience. I sometimes wish they had a bit more relaxed guidelines on what they will take. I tried to donate 8 very nice patio chair seat cushions and they rejected the donation because it did not include the original patio chairs. Really? The original chairs are rusted out and in the landfill by now. :-/