Whataburger

We stopped here for a burger and the service was so slow. I will not go back because the burgers are just burgers nothing worth waiting 25 minutes in the drive thru and that would be fine if we were waiting on fries but they were cold when we got them, So I will always find some where else to go for a burger.

Went there last night it was about the only place open. Ordered a whataburger with cheese and no pickles. The burger tasted like pickles and was almost as dry as sand. It had obviously been old and the pickles removed. If you want fresh food don’t eat here.

I went to the Whataburger a couple weeks after it opened and it was trashed. The shakes suck, the burgers are way too salty, and the fries were cold. Probably wouldn’t go here again with all of the other good burger places in the area.

Got our order wrong. No clean tables. Only one person taking orders with 8 people in line. Food on the floor and the drink area was a mess. Trash overflowing. Not enough help and no adult manager present. Too bad because this location was nice when it first opened. We will go somewhere else next time.

Forgot to put bacon on my bacon burger, remade but not the way I ordered it. Never did get my fries

This is by far my favorite fast food place around this area. Admittedly a little slice of nostalgia from where I grew up. The burgers are always fresh and way better than the other places around. Sure you could get a better burger by going to a sit down place, but for drive thru its great. The sweet tea is also made fresh and delicious. A few visits ago they made an order wrong and gave it to us for free with our order. I have also not encountered a single rude employee there in the times that we went in to eat. The prices are also very reasonable. You can’t go wrong with a visit!

This is my first visit here & it wasn’t quite the taste I was expecting. I ordered the chicken nuggets & it wasn’t as great as I thought it would be.
The nuggets were actually pretty hard and the sauce didn’t help either. The fries were pretty okay but the one thing I did LOVE was their customer service. It was like a Souplantation where they find seats for you, deliver your food for you & offer you a selection of sauces to choose from (& they even have spicy ketchup!)
Would I come back again? Maybe one more time to actually get a burger but for this experience, the food was not fulfilling.

Moved from TX which has Whataburgers everywhere, I was happy to see a couple have made their way up to NWA. This location is clean, the employees are very friendly, and the food is hot and fresh and tastes consistent with all the other Whataburgers.
It’s not gourmet by any means, but it is more on the high end of a fast-​food burger joint. I love their breakfasts, anything with the jalapeño cheddar biscuit!

Huge and very tasty burgers that have much better flavors than McDonalds and BurgerKing. The shakes are awesome, and the fries aren’t bad either. Definitely the place to go if you’re wanting a good take out or dine-​in burger experience.

After all the hype, my husband and I finally decided to try this place out. It was very disappointing. First of all, is this fast food or a diner? We waited 15 minutes for our burgers to be carried out by an employee who looked less than thrilled to be there and then had to wait another 5 minutes for him to return with ketchup since they don’t keep any on the self-​service bar. While waiting on the ketchup, I tried the fries. Despite being moderately busy, the fries tasted stale and old. I would have requested new ones but didn’t want to wait another 15 minutes for them. I will not be returning to Whataburger.

I visited this location for the first time last night. My wait time was the same as any other location. They prepare the food to order, so I expect a wait.
My burger was cooked properly and tasted like any other Whataburger I’ve had before. My daughter tried the Whatacatch sandwich. She loved it and said its her choice from now on. My fries were hot and fresh.
The staff was friendly and competent.
So glad I only have an hour drive to get my Whataburger fix now!

The lines of Whataburger provide and excitement that just isn’t matched by the quality of their food. Don’t get me wrong, the patty melt was great, however I don’t know that it was worth a 15 minute wait. I do like this establishment over comparable fast food joints, but I had much higher hopes. The breakfast chicken biscuits are great and should be available all day, because they are worth the wait! The staff is professional and courteous and I hope that this continues as h newness dies down.

I love Whataburger. Don’t get me wrong. I was happy to get one in NWA — especially down the street from our house. But even with two lanes in the drive through, this is the slowest fast food restaurant around.

Waited 20 minutes for our order which I understand and have no problem with it as long as our food is hot and fresh. Unfortunately our fries were cold and soggy.

Service was terrible amd so was the food. I eat whataburger often in Texas and the food is always great and staff is friendly. I was excited to go to the new location in Arkansas and was very disappointed. The staff did not seem interested in being there and the food came out cold, after we waited for about 20 min. for it. I will never go back to this location.

This establishment should be renamed «disappoint-​a-​burger».
I was disappointed that I wasted the calories for a lunch here because I kinda figured with all the long lines at this restaurant as well as the Fayetteville location that I would be served up a decent burger but that first bite into the thin soggy patty made me realize that I had been hoodwinked into giving them a try.
The Bacon Cheesburger should be called a veggie burger because I couldn’t find the bacon and almost couldn’t find the beef in the 1/​8″ thick patty (think 2 steak-​ums and you get the picture). What I did get was lots and lots of onions some tomatoes, pickled peppers and some lettuce. WTF? this burger is so substandard that it makes me question the tasting ability of all the home sick Texans lining up for this place.
Eating here reminds me of eating at McDonalds or maybe Burger King (minus flame broiling) from 30 years ago back when there was little competition in the burger space. Will they go out of business? No, not with all the home sick Texans milling about. Should they go out of business? Yes, they should.
I would choose McDonalds over Disappoint-​a-​burger any day of the week.
I have not tried their breakfast which I hear is decent, but I have no plans on returning here.

First timer and I wasn’t impressed. It doesn’t crack my top 10 of local burgers. Given that it’s fast food, that isn’t saying much but I’ll put it another way… I’d eat McDonalds over this place. Few things I didn’t like
1. Way too crowded from the police directing traffic to the line to order to the line at the soda fountain to the dining area packed
2. For being sooo packed, they should have had employees cleaning tables versus walking around handing out ketchup. I had to ask one to stop what they were doing to clean off a table so I could sit down.
3. The soda fountain. The line is long because there is only one ice dispenser and one dispenser for each soda type, so it backs up. The Coke and Diet Coke (most popular imo) are right next to the ice so even if the person ahead of you got ice, chances are you can’t start getting your ice until they are done.
4. There is no ketchup. Well, there is, but you have to wait until they walk around and give it to you. Stingy.
5. Fries were hot but tasted stale. Too done on the outside, not enough inside.
6. Bacon cheeseburger. Diced onion which falls off easy. Idk if it was the bacon or the mayo but something was off. Just didn’t have a great flavor
I won’t be going back. I would note that this Whataburger is a chain. Do not confuse it with Feltners Whattaburger in Russellville or Feltners Bros in F’ville. Those are not affiliated… and quite good!

It’s good. It’s as good as most Wataburgers.
Wait for the new to wear off and it will be worth the wait and hype. Not so much until then.

I went there for the first time today. It was crazy busy and had to wait 25 minutes for our food *after* we had placed our order. The burgers are mediocre at best. Barely better than McDonalds. 5 Guys, Smash Burger, or Freddie’s are all better burgers. It’s open 24 hours so I may go back and try something else on the menu another time when its not so busy. I’m not really understanding the crowds.

Whataburger! Not really… Nothing special EXCEPT THE POLICE ESCORT TO THE DRIVE THRU! Jesus people the burger place is not that great and shouldn’t have police specifically directing traffic to get one. If it was In and Out then I could see BUT back to the food.
Nothing special. You need to request ketchup on your burger. Honestly probably won’t be back. Asked for a couple bottles of water they don’t sell them ok. Not a big deal. Staff is new and confused and unorganized. 1^st window paid. 2 window wanted me to pay again HA! No… Other than that just nothing special.