Center for Performing Arts at Sonoma State University

Last year our office decided to take the entire staff and spouses to a performance at the music center followed by dinner at the restaurant as a Christmas gift. I wanted assistance coordinating this so I phoned instead of booking online to insure no mistakes were made. I explained the plan to the customer service representative and was sold tickets to the performance. Then I was told that I would need to call the restaurant for reservations… what, wait? so I phoned the restaurant and was told that the restaurant was booked for the evening… oh, O.K. I will have to phone back to the original number I called and get a refund… this is what I was trying to avoid by calling and speaking to a person who could help coordinate. I spoke to the same customer service representative who informed me that the tickets were not refundable but that we could donate them to the school if we did not want to attend the performance:[
Forward to now. My husband decides to surprise me with Diana Ross tickets. He purchases them through the Website which wants to know if he would like to also purchase dinner and wine for this performance… what a great idea! He clicks yes and lands on a page to order food and drink. He then receives a receipt that says our food was ordered for a different performance than the one we are attending. He phones to let them k now that there is a mistake. He is informed that it is too late .the performance that the food was prepared for has come and gone, no refund for us. Hey wait a minute what about the bottle of wine? Oh, we drank that too:)