Tracy at the RP Walmart vision center is very thorough friendly and will take good care of you. I needed lotsa of help to order and find a fit for me. I did not have to wait and felt good about the whole experience. I had not been looking forward to doing the order but Tracy made it easy. THANKS Tracy!
Rich B.
Évaluation du lieu : 1 Petaluma, CA
Don’t believe the hype, they won’t let you buy glasses if your Medi-Cal or Medicaid Even if you have cash, after an hour of discussing lenses and frames and filling out forms then they informed me of this store policy, when I asked why didn’t they tell me this upfront again it was store policy not to I was told by my insurance carrier partnership, that this policy was illegal and I am thinking about legal recourse against them but don’t waste your time, as they wasted mine. I even called their corporate headquarters who confirmed this policy
Liz R.
Évaluation du lieu : 5 Santa Rosa, CA
I agree with another reviewer who wrote, «…efficient, very courteous service.» I was assisted by Steve who was exceptionally knowledgeable and attentive to my particular requirements for progressive lenses. All in all, I felt the service at this Walmart vision center was more personalized than I was accusomed to receiving elsewhere. I was also suprised to find out how reasonably their frames were priced. I noticed that from time to time it can get exceptionally busy here, but you will be served in turn and the wait is worth it.
Walt K.
Évaluation du lieu : 5 Sonoma, CA
Fast, efficient, very courteous service. Frankly, I didn’t expect any of this at a Wal-Mart. However, not only did I save $$ on my prescription glasses, the associates were also much more knowledgeable, friendly, and relaxed than at a local $$$ optometrist’s. Not trying to sell, sell, sell, but showed genuine understanding. Stephen was great, Erin is top. I can definitely recommend them.
Channy L.
Évaluation du lieu : 1 Santa Rosa, CA
Very poor customer service. I went there hoping to buy both prescription glasses and contacts but left without buying either one. The lady helping me seemed very overwhelmed and in turn provided very bad customer service. She was rude and left me feeling rushed and neglected. It’s not my fault that your vision center was not properly staffed! I will be bringing my business elsewhere, where I am treated properly.
Caroline R.
Évaluation du lieu : 4 Petaluma, CA
I like to order my frames from them… they have a wide selection and the prices are fair. The staff is also very helpful and friendly.
Prasanna B.
Évaluation du lieu : 4 Atlanta, GA
Friendly staff. Cheap sunglasses and prescription glasses.