The UPS Store

This UPS store is like most of the others, they provide a place to drop your shipments off in a quick and efficient manner.
This location is convenient and is always staffed by helpful friendly people. The good thing about this location compared to other UPS shops in the area is that I have never seen it crowded, which is a nice thing. Meaning, you won’t have to wait. Which is great!
In terms of parking, they have s large lot just down the corridor from their front door, where there is always parking.
Good place to get your shipments shipped.

Customer Service goes a long way. I had a rather large picture to ship to New York and Art was very helpful. He gave me a few options and made some suggestions to get it there safely and insured. Thank you for the great and cost effective service!

Excellent service, highly recommend this store.

I have been a customer with this UPS Store since they opened on the hill. The staff and manager here are simply superb. Everyone is friendly and helpful, and they always go above and beyond to help. Parking is easy. They tend to be more busy in the afternoon so I go there in the morning and I am in and out within minutes. This store is simply the best option for shipping and mailbox rental on the hill.

The UPS Store is essentially the only place to make copies on «the hill.» So, professionally, I have been using them for several years when I have a job that I would rather not smoke out of my machine. They are always $ 50-​$ 200 print jobs, which I email with payment in advance. So, yesterday, I emailed my job before 1:30, called to say that the email was there, and that I needed to pick it up at 4:30. I was a little late picking up the order at 5:15, and the store had 1 staff person and 3 customers. After waiting for 15 minutes for my «turn,» he looked around for the copies. He couldn’t find them, so he called the manager of the store. The manager would have been able to tell him that there were no copies, but he dithered around for a few minutes «looking for the copies.» Then, he came back and said that the attachment had not come through. ARE YOU KIDDING ME??? You would have known this right after I called at 1:30. You couldn’t respond to the email? You couldn’t call at the phone number that leave with every single order? If you don’t even have enough respect for your customer’s time to contact the customer when there was an issue, then you don’t merit my time or anyone else’s for that matter.

Location, location, location.
This UPS Store is a few doors away, just steps from… TJ Maxx. My favorite TJ Maxx.
I love Peninsula Center. There’s always ample (free) parking. The landscaping is lovely. It’s peaceful & uncrowded.
All that being said, even the best location can’t make up for lousy customer service.
And you won’t get that here.
Their customer service is excellent.
Within spittin’ distance from UPS Store, in addition to TJ Maxx, are:
Pier One, Radio Shack, Gilt Edge art gallery, and PetCo. I hit ‘em all up without ever moving my car.
Running errands can be a hassle-​free experience. Sweet.

I ship from this location about once a month. Customer service is awesome off the chain friendly and helpful. The workers are fast but courteous and they really go above and beyond to provide great customer service. The place is clean and really convenient in the Peninsula Shopping Center. Parking is easy and they always have lots of shipping supplies and every size box and envelope which I usually end up needing. The manager ART is AWESOME!!! He really saved me a ton on shipping fees the other day.

Stay away.
Just because you bring something there doesn’t mean it is shipped UPS.
They took the money, then shipped US mail… And kept the difference in costs for themselves.
Must be a franchise.
When confronted the clerk said something like «yeah we do that sometimes for a small package»

The workers at this UPS Store were friendly, informative, and efficient. They were able to provide me with various options that suited my specific needs and answered all my questions. Also, I was surprised to find the various services they offered, besides packing and shipping, such as large copy jobs, passport photos, notary services, business card printing, personal mailboxes (where you can have packages delivered, and etc). I will definitely be returning to this store!