A-1 Printing & Graphic Design

Horrible customer service, unprofessional staff/​owner (Michele) that belittles you when they talk to you. Sub-​par products that look like an inkjet could have done it at home. Bring your business elsewhere if you want to be treated like a paying customer with quality products. There’s so many print shops around this city to choose from. They are not the cheapest nor biggest with good quality products.

Best customer service and very good price with quick turnaround! Basically, they do almost anything about printing and they can ship to your door. I usually place my order through phone with Michele. Then, she will arrange to ship direct to my office in the Bayarea. Whatever I requested in the design she gets it. She speaks very good English, Mandarin, Cantonese…
One thing I really like about is that they treat every order the same no matter how small the dollar amount is. They are willing to work extra hour to give me quick turnaround. I am so glad that I finally found a good printing shop that I can trust. Our company had very bad experience with other printing shops before. They can probably give you good price but I am almost assured that the quality is not as good. In addition, you might have to spend 10 times the effort to explain what you need in the design.

Courteous treatment will make a customer a walking advertisement. There is a big difference between a satisfied customer and a loyal customer. Michele, she rocks !!! Great service, great quality and great communication. Without hesitation, I will be A-​1 loyal customer, highly recommend.

Just picked up my postcards ! Wow ! What a awesome job by the whole staff. Great customer service. I really enjoy working one on with the graphic artist ! Couldn’t be happier and look forward to working with them again!
Hitsville

Great people make great business,
Michele is really friendly and helped me a lot with all the information I needed to make an Insert card for my product.
Wing is the computer design expert! He is really flexible to work with and took time to listen to my needs.
I am really satisfied with their job, I will recommend this place to anyone who wants to design their insert cards, flyers, or business cards.

Michelle and the team at A1 have been outstanding! Bilingual business cards for trips to China, thank you card inserts for orders and hangtags for my products, are just a few of the projects I have worked with them on. Everything they have printed for my company has been right to spec, on time, fantastic quality and delivered with a smile! Did I mention their awesome graphic artist guru? He rocks! I LOVE these guys! They are my go-​to printer. I drive from Santa Monica to Rosemead because I support businesses that provide excellent customer service. Go here! You will be glad you did!

Michele alway help me to get my artwork done on time!
Sometime I have rush order need to get it print in 2 days. She is easy to work with and easy to deal with.
And the price is awesome! We been working with A1 for couples years already.
I like michele!!! She is friendly and nice to me.
thank you Michele!!!

I’ve had several brochures and business cards printed by A-​1 over the years and Michele has always been a pleasure to deal with. A-​1 is fast, accurate, and way better priced than most.

So far, so good. Michelle’s very helpful on the phone, and they knocked out the form printing in 3 instead of 5 days.
Prices are fair, but not the cheapest in town. Glad they’re open until 6pm, in case you need to pickup after work, and they’re open on Saturday mornings in case you need to get banners for that restaurant opening. They’re not the «biggest» in town, neither are they the smallest.