AutoZone

I never thought I would leave a review for something so small, but one of the workers was so nice I just had to! When my dad and I walked in, we were greeted by a worker named Georgi. My dad needed new windshield wipers and he immediately looked up which one we would need. He was very friendly and even offered to teach us how to install it! He was very helpful and nice!

Bought a battery for my truck here. Everyone here was extremely helpful and knowledgeable. They even helped me out with removing my old one.

I needed to change one of my bulbs for the light in my car and I was helped from the beginning to end. Unfortunately they didn’t carry the exact bulb I needed but a replacement was found. They tested it to see if the bulb would work before I even purchased it! I forgot who helped me but either way all the employees there are wonderful. The customer service was just amazing.

GREAT EXPERIENCE!
My car was at the dealership and they told me my battery failed. I called this location because it is where I bought the battery. Alfonso told me, «No Problem, we will test it and replace if it fails.»
Later, I picked up my car and went straight to Autozone, Oscar assisted me by testing my battery and replacing it when it failed. He and the other gentleman behind the counter got really busy after he tested my battery. Oscar kept giving me the «I’m sorry» look. After he finished with the customers he came out and installed the battery and apologized profusely. I thanked him and explained that I felt bad because I have a boyfriend who would have done all of this for me, but he was working late and didn’t want me commuting to work in the morning with a failing battery. He understood.
Oscar did a great job and was so nice. I would recommend this location to anyone!
I just want to add, people need to understand that the employees are not required to install parts on your vehicle, they do it when time allows and to be helpful. Give these guys a break and be patient!
Thanks again Oscar!

Had a good experience. I went to buy a battery and they changed it there for me. I have a dodge so the battery is at the bottom below the filter which means it would take some work to take it out. Took about 2 – 3 hours since the store was busy. But the staffs are good hard working people. Jose the store manager was accommodating and also up-​sell me some filters that I was planning to get for my car anyway. Good location!

Came here a few times to pick up little parts i.e. oil filters etc and the service is great. I was pretty welcomed when I came in. The manager was on the floor and helped me out anyway when I didn’t needed help, asking me if I needed anything. His attitude was quite positive from other stores, surprisingly.
Even the cashiers were nice. Had a talk with the old man about recycling lol
Anyways, a good spot to pick up any of your automotive needs.

They always have the parts I need or refer me too where I can get them… see juan Carlos found me what I needed excellent service. …thanx

I arrived twenty minutes before closing, and they were pretty busy for such a late hour, I decided to get a new battery (I was going to mexico the next week, and I didnt want to get stuck with a dead battery in the 4 hour mecca at the Mexican boarder)
Jose, helped me find it, and when they didn’t have it in stock, he immediately asked the other guy working there to pick it up at a near by autozone. When I said that I could go get it, he told me to wait and that he would be quicker than two shakes of a lambs tail.
In the mean time he said he would install it for me! (I was thinking, ill buy the battery and ill put it in the next morning during the day, he insisted on doing it that moment, even after the store had just closed. He asked me to prep the car, open the hood, and he took my battery out and as soon as he was done, the other guy was back with my battery! he charged me for it and saved me some money by taking my old battery so i didn’t have to pay a battery deposit fee.
and like he said, in two shakes of a lambs tail I was out of there with a new battery and a new mechanic. lol

Extremely bad service!!! I got the wrong part and went for return but the person at the store almost refused to return me the credit. He does not even know what is customer service!!!
Not recommended, I’m never going back to this store!

It’s the closest place for me to go to in a pinch and a few of the guys have general knowledge of car stuff but I wouldn’t rely completely on their recommendations if you really know what you’re doing. Prices here are descent but not the cheapest overall so you have to know what you are getting and how much it is. Keep enforcing the policy and signs posted of not working on your car in the parking lot. I don’t know why people insist on doing this still. Just trying to correct the marker on this business is like pulling teeth with Unilocal HQ as I have submitted a few requests before. If you know this area, there is not an Autozone located at East Valley Boulevard. Looking at the street view of the map you will not see one at that location either. That is all for this review.

I brought a special oil change package from the AutoZone store on Garvey Ave & Delta Ave in Rosemead in the morning. My friend told me that Pennzoil motor oil is not good and it will built wax on the engine. Therefore, I went to THIS AutoZone to return it. The manager refused to give me a full refund back to my credit card and said «I can only give you STORE CREDIT». I just left with HIGH BLOOD PRESSURE and went straight to the original where I purchased all the items. A different manager was on her shift and she wasn’t so HAPPY that I returned everything. I guess AutoZone’s managers do not understand the concept of «CUSTOMER SERVICE».