Verizon Wireless

DON’T DO BUSINESS WITH ANY OF THE SAN GABRIEL VALLEY LOCATIONS!!!
ASIAN DISTRICT MANAGER JOE WANG IS A BULLS**TTER!!!
I recently was told by a girl I knew to go through District Manager Joe Wang, who recommended I return my recently purchased $ 500 LG phone I got from Best Buy in exchange for the same one through him for roughly only $ 90 with unlimited data (he told me in front of her that I was ripped off at Best Buy for that price). Rather than making the purchase on the spot, he tells me to return the phone to Best Buy first and then come back that night to buy the $ 90 phone. He even wrote me his direct # if necessary. I show up later to buy the phone and he is not there. I tell some young geeky employee named Nathan to call him and explain to Joe the deal he made with me earlier. After he gets off the phone with him, I am given the same phone but for roughly $ 600 (I am not told of this new price until I am presented with the disclosure). This also explains why Nathan kept quiet after getting off the phone with Joe. When I tell Nathan to call Joe back, suddenly Joe is not answering his phone (two calls and no returns). Being one who needs a phone at all times, I am forced to buy this phone asap but to make matters worse, my debit card is rejected three times (the funds were there!). I would end up being 30 minutes late for an important meeting because of these idiots. So when I get home with my phone, the first thing I do is call Joe at the direct number he gave me earlier that day. It would turn out the number was actually the store’s number instead (which was now closed). I should have stopped to ask myself why he did not just sell me the phone on the spot instead of having me return the Best Buy phone first.
When the girl who recommended me to Joe angrily confronts him the next day, she puts him on the phone to talk to me. He actually has the nerves of asking me, «so how are you doing today» before giving me a phony apology (once I started sharing my disgust towards him). From there on, he said very little. He didn’t comment on him charging me $ 600, considering he called Best Buy’s price «a rip-​off», he would not comment on him actually giving me the store number instead of his direct number, and he would even deny ever offering me unlimited data (not only did me and the girl clearly hear him tell us that, he even pointed out the exact plan to us on the computer screen). When I told him he was a liar and how I did not trust him, he told me «I can’t listen to this anymore» and gave the phone to the girl. This asian coward who likely has a tiny penis (I only say what I hear) was also an asian coward with no balls as well. This idiot, who better hope he never runs into me again, succeeded in ripping off a customer (I’m guessing I wasn’t the first and will not be the last). Not worth getting another refund and then another phone elsewhere. Got no other choice but to shut the door on this and move on.
CUSTOMERS BEWARE!!!