Okay I love the store but the people working the floor are not that great. No help at the jewelry counter unless you chase the two ladies down chatting amongst themselves. Tried to find my son a teaching watch and I was told over there or on the tables. Yep that right the waving finger with no help. I’ve already looked at that nothing. She suggested the children’s department. Really $ 50 watch for kids in the clothing I looked. She never offered to look it up or order it for me. I’m not sure why I go in. I can shop myself of the Internet. Also the time before I said I wanted to pay my credit card bill at the store never had a problem doing this I love to being quick turn around and not forgetting. The lady looked at me like I was crazy and told me I would get a bill in the mail! If you go in good luck to you getting the help you need!
Vic C.
Évaluation du lieu : 3 Houston, TX
We have had the catalog issues that others mentioned. However, we don’t order from the catalog much anymore, since they did away with the paper catalog and their website is an un-navigable mess. The women’s large size section has pretty nice stuff and very good prices. The store itself is bright and pleasant.
Noell M.
Évaluation du lieu : 2 Richmond, TX
I was so excited about trying JCP. I have not been in years and thought since they re-did their motto that i would give it another try. I was also in need of an eye exam so I thought i would do the 2 at the same time. The optometrist was very nice, but her ‘office’ is not an office, JCP stuck her in a closet!!! And not only that, once it was time to look for frames I had to leave the office, walk around to the store, strolled through the store for a good 20 min(no one to assist me) before I found it shoved in the BACK of the store!!! I was ticked off by that time and very disappointed wit h everything. She is a good doctor, give her what she deserves! The prices are lower, but clothes are crappier than they where before! There is a, if you will, salon in there as well but you would never know… it is also shoved in the back. These poor employees will never go anywhere if they are always stuck in the back… This location needs to be gutted and started over. FAIL!