Allright Mechanical

I was a little worried when my home warranty company assigned this contractor, based on all the negative Unilocal reviews. However, my experience has only been positive so far.
I was able to schedule an appointment within a week for the air conditioner in my new (to me) house not cooling, and then not shutting off. The technician was on time and friendly, and quickly diagnosed both problems and got my AC working again with no additional charge other than the $ 60 copay that I was expecting.
I will update this review if I have further issues, but so far I am satisfied.

One Star is even too much. The rudest customer service people I have ever dealt with. Take your chances if you like, but if you use ALLRIGHT… it will be ALLWRONG.

THANK YOU, THANK YOU, THANK YOU to all of the people that took time to post reviews of their experiences. Long story short, like everyone else here I filed a claim through my home warranty company (First American) who then bid the job to Allright Mechanical. I was told that Allright would call me in 2 days but due to the urgency of the situation (no air-​conditioning in 100 degree weather) I called them. Right away I had a bad feeling about these guys since they placed me on hold for 10mins+. While on hold I Unilocaled the company to see the 1 star rating. I immediately hung up and called my home warranty company and demanded a different contractor. There are wayyyyy too many negative reviews for this to be a coincidence. So thank you all for saving me the misery of having to deal with this company!
BTW I am canceling my home warranty effective today after only 8 months, apparently the other company First American solicited is L & S Air Conditioning, they also have a 1 star review and an «F» rating on BBB (check for yourself). I’d rather save the $ 500 annual warranty fee and $ 60 deductible and select my own contractor! From reading other reviews home warranty companies have a habit of cutting corners and hiring shady contractors to save themselves the cost. Not worth it in my book! Consider sending a sign to these warranty companies by canceling your contract. BY LAW YOU HAVE A RIGHT TO CANCEL YOUR WARRENTY ANYTIME AND RECEIVE A PRORATED REFUND FOR ANY UNUSED MONTHS!!!

I would give them 0 stars if I could. Like many other reviews here, I started experiencing a problem with my air conditioning on 5÷13÷16. Contacted First American Home Warranty and they sent out Allright Mechanical. Couldn’t find a problem with the system. Paid the service fee. Had them come back out on 5÷31÷16 for the same issue, couldn’t find a problem. Had to call again on ⁶⁄₁. They couldn’t come out until ⁶⁄₂ and gave me a 10 – 2 time window. They didn’t show up until 4 pm. By that time, my AC had been blowing hot air for 3 hours and had shut off. Because it had a blown fuse they said it was a new problem and charged me another $ 65 service charge. They told me the compressor was bad but my warranty company wouldn’t replace it until it completely conks out. 20 minutes after the tech left, my AC started blowing hot air again. Haven’t had AC since Thursday morning and it is 100+ degrees. Called my home warranty again. Still haven’t gotten a call back from Allright Mechanical and it is Saturday, 6÷3÷16. I wish I had seen these reviews before I agreed to have them come to my house.

They were supposed to call me on Wednesday and never did. When I finally contacted them they gave me an appointment for Friday between 10 AM — 2 PM. It is now 2:30 and not even a phone call from these guys. When you call their phone number, nobody answers. It is 90 degrees in my house, for the last 6 days :(

After reading all the negative reviews on Unilocal regarding AllRight, I tried to change the service company for my AC repairs with my home protection company. They told me, they couldn’t change the service company unless AllRight didn’t respond within the required timeline (48-​hours). The next morning the owner (Arthur Sanchez) contacted me and said he would have someone at my home between 1:00PM to 5:00PM. At 9:00AM, I received a call from Arthur telling me they could be at my home within the next 20 minutes. He and a service person arrived and within 20 minutes, they replaced the dual run capacitor and I was up and running. Good job and much thanks to Arthur and his staff!

So First American Home Protection Warranty had them as their preferred vendor for AC repair. I quickly got on Unilocal to find out about any good/​bad reviews before letting them on my property. THANK YOU, THANK YOU, THANK YOU! When the lady called about my «appointment», I mentioned that I just read the Unilocal reviews and I wasn’t going to allow them on my property. She got all angry and said, «that’s fine» and hung up on me. I would AVOID them like EBOLA!

Sent by first american home warrenty wanted to charge us 4017 to fix ac said was bad. Went two weeks in the heat and the finally got warranty company to send another company out who fixed it in 30 mins for 125 $ the had found that all right mechanical had switched the wires backwards so that my ac would not turn on making us think we needed a new condensing unit. Terrible service lies so terrible I would recommend do not use this company.

First American Home Protectionwarranty company had them come out to service our micro/​oven since they both stopped working and had a error code on it. He came out and looked out it and could not do anything since he did not have the correct equipment to pull out the microwave and oven. So he said that the office will have to reschedule. This is the second time this company has come out and the same thing happened last time.

This company was apparently the default selection for my home warranty company. The technician came out and failed to do the primary repair requested, but instead just did a minor adjustment on the toilet flapper chain and took a $ 65 payment (the deductible). The repair was then reassigned to a real plumbing company (Advanced Plumbing & Rooter Services, Inc) which did the real repair. I have since received a denial of coverage letter related to the chain adjustment from the home warranty company which appears to be doing business as HomeSure Protection of California, Inc (not a company I had ever heard of or from but probably a subcontractor for HomeProtect) and I am incensed! These companies should be out of business! The real repair had to be done by another plumbing company and was neglected by Allright Mechanical!

Person on the phone was so rude that my wife insisted we not allow the company into our house. All reviews for the company are one star — including this review. Alright mechanical was selected by my home warranty company.

This company was sent to our house by our warranty company First American Home Protection (shame on them for continuing to do business!) even after I informed them of the bad reviews and my concerns. But it fell on deaf ears, and Allright Mechanical was dispatched. Tech came over without any equipment for diagnosis and said it needed to be cleaned before they can do a leak test and further inspection. Cleaning is not covered by the warranty, but they can do it for $ 170. This is the same story they tell all their clients over and over (read older reviews, it’s the same storyline!). They took our $ 60 service charge, and didn’t do a damn thing. Why is every single review so terrible? Because it’s all true. Heed my warning — DON’T DO BUSINESS WITH ALLRIGHT MECHANICAL. Or First American either. They’re both getting fired. Waste of time and money.

read this review from dated april 2016 for my experience in 2015:
Tom S.
Novato, CA
except for me I gave up on them after months of getting run-​around, freezing in a cold house. until I hired an excellent company to verify what I told Allright was the problem. and they convinced me, very nicely, to purchase a new unit to be cost effective vs. changing the parts Allright should have done under home warranty but would not. you lose big time Allright!
1÷10÷2016
like everyone else — unable to assign zero or minus stars for these bozos! and like everyone else — experienced incompetent/​untrusting service and very poor customer service that only knows how to complain about the appliances they serviced at my home such as dishwasher/​HVAC. dishwasher was finally fixed after moe than a month of waiting for parts while they complained that dishwasher was old — bought house five years ago w/​new dishwasher/​stove/​microwave. then HVAC was never fixed after many trips to troubleshoot & supposedly fix problem — all the while complaining of age of HVAC and it is very old. then last complaint was that it was never cleaned and I should have had someone clean it when they inspected the unit months before and said all was OK! so, now I hired a new company to troubleshoot and found two problems including the one I mentioned to them via the warranty company and the one they claim is problem they found.
final result is I’m hiring new company to install new HVAC and I trust this new company vs. Allright Mechanical — they lie/​cheat/​complain!
also, I fired Total Protect who kept sending these bozos to my house and believe them over me!

Someone should report this company to the BBB and put them out of business. My insurance company assigned them the task of checking out an AC that wasn’t working. They reported that it was filthy and extremely old. They cleaned the sensor. The AC still didn’t work. They told my insurance company that they would clean the unit (not necessarily fix it) for $ 1000+ dollars, and the insurance company promptly pointed out that maintenance of this sort was not covered under my policy. I requested another opinion. This second company also found the unit quite dirty, cleaned it out, replaced a part and got it running all for under $ 200. Both the appliance insurance company (AHS) and their partners ‘in the field’ are both complicit and criminal, in my view. Making a living practicing (borderline) fraud is certainly not what makes for a positive business environment.

This is the worst company in the world. I had the unfortunate pleasure of being referred to this company by my home warranty company. I had 2 issues a broken garbage disposal and a leak from my bathroom toilet. They have been to the house 3 times with either the wrong part and ‘they need to order’ the right part. This has been going on since October 2015. I have called left messages with no return call. I wouldn’t recommend this company to my worst enemy.

This company is scammer, joke and unprofessional. Our compressor went out Dec.21 2015 and called my home warranty service company., Sears which contracts to Cross Country which is not worthy. They do nothing for their coustomer so, no return calls. All Right Mechanical has lied to me and delayed the install week after week. Here it is Jan 13 2016 and still not fixed. I can go on and on with my bad experience with this company. Once I heard through cross country that All Right Mechanical was approved the install, I told them I did not want them on my property. Once the claim was issued my expense to All Right Mechanical was $ 970.00 for parts related to the install. Gouging is the truth I checked all parts and cost and were half the price retail. So please do not do business with them. If you prefer to call me
916−632−9259

This people unprofessionals our home warranty assign us to them, poor service from old republic home warranty scams!
This people are there to protect them and after 2 visits because the mad assign didn’t have the tools! Wow really? And after all this comes out my warranty will not cover. Wow very disappointed of such low work quality to respond and get thing done!

Stay away from this company!!!
I had horrible service from them, just like everyone else. Unprofessional, not trustworthy and rude. Unfortunately I was forced to use it by my home warranty and neglected to re-​search the company before I hire them. If I had read the reviews they had I would have never ever, ever in a million years consider to contract them.
Stay away from them.

This company was assigned to my claim by Home Protect Home Warranty for our HVAC system. On July 2^nd, our air conditioning started blowing out hot air. We placed the claim early Friday morning (July 3^rd) and was given Allright Mechanical’s number to call and schedule an appointment. I called and no one answered so I left a message. I wasn’t able to get a hold of anyone until the following Monday. The tech was scheduled to come out that Wednesday. At this time we let them know that we had a newborn baby and needed this fixed asap. They came out on Wednesday and told my wife that no air was coming out at all. Prior to them arriving, air was blowing out, just hot. The tech diagnosed the problem was that the control board was bad and needed to be replaced. We were told they needed to write the report and send it to our home warranty company. We called the following day and no report had been sent in. We called on Friday and still no report was sent in. The report was not sent in until Monday July 13. Once the report was sent in, they spent the next 3 days searching for a part. Ultimately, they were unable to find a part so the warranty company had to order one through their supplier. On Saturday, July 18, more than 2 weeks after our first call to Allright Mechanical, we were told the part was on back order and it would arrive Monday, July 27. We decided to call a guy who one of our friends recommended to come look at the problem. I was skeptical of wasting the $ 30 he was going to charge since we already knew what the problem was and both Allright Mechanical and our home warranty company could not find the part in stock anywhere. I let my wife make the call and within 2 hours he came to look at our system. In about 15 minutes he determined that our control board was not bad at all. The Allright Mechanical technician blew a fuse when he was testing the system and that is what caused the air to stop turning on. The reason for the hot air was because a capacitor was bad on the condenser. The guy we called was able to go get both the fuse and the capacitor within two hours and have them both fixed. We ended up having to pay $ 190 out of pocket. We decided at that point to let our warranty claim play out and see how long it would actually take to have them contact us. The part (that was not even the actual problem), was supposed to arrive on Monday, July 27. We didn’t receive a call from Allright Mechanical until Friday, July 31 at 5:40 pm. They are scheduled to come install the control board today, one month and two days after our claim was placed. We have had 3 separate 100+ degree heat waves in that time. As soon as the tech arrives, we have no intention of having him install the control board. We will simply take the part to keep as a spare and have them move on to the next job. Our home warranty company is as much to blame as Allright Mechanical, but the fact that their tech blew a fuse and was not able to diagnose the problem correctly is completely unacceptable. I would highly recommend using any other option other than this company. If your home warranty assigns them to your claim, tell them you want another company!
EDIT: The technician just showed up with the new control board and we told him he didn’t need to install it and to just give it to us. He wouldn’t give it to us and left with it.

Thanks @firstam Home Warranty. This company is the worst ever. I can’t even believe that First American Home Warranty would risk their reputation on a company like this. First of all, when following up on a Service Call, they said they would call me back to follow up, which they didn’t. As for services, they collected a deductible and fixed nothing. I guess it’s an easy way to make $ 65 off a customer. They will never get any business from me and in fact I will communicate my reviews to every one I know. Their 1 star rating is well deserved, but if there were a ½ star rating I would select that…