Clarks Snow Sports

Hands down best snow sports store. Awesome staff, great selection, unbeatable pricing. Just got pair of 32 boots custom mold and staff was just chill and answered all my questions while I wait. I been going to Clarks for over 15 years — the best part is they have never changed. Still the best!

I have been coming here for years! The staff is very knowledgeable and helpful. It is hard to figure it someone’s personal taste and fit in gear so quickly but they do a great job!
They always have the best prices as far as bindings, boots, and boards go. I know this because I always visit a couple of stores on the way to make sure. They also have the best prices on tune ups!
The clothing seemed a little pricey compared to other stores and prices I have seen online.
Overall, clothing I buy elsewhere, but gear I have always bought here for the last 10 years.

This has nothing to do with the store itself or the other sales associates, I grew up in a mountain town and I know many brands and honestly don’t care about the brand itself. So I asked for Burton gloves because of graphics on them, I was buying them as a gift. The guy (short with short dirty blonde hair) and a half a mustache decided to tell me how much he couldn’t stand Burton and how happy he was with «those guys» «good riddance» bla bla. Then followed me to the door, which I honestly felt uncomfortable, continuing to tell me he «hated» Burton. I came in on a graphic and got to hear
This guy vent, I wasn’t even done shopping. He made me extremely anxious. Unfortunate because
This place has great reviews.

This shop is the best board shop I have ever been to in terms of:
Customer Service
Price
Repair /​Tune Up Quality
Expert Advise
I am a regular at this store and I can’t imagine going to another business.
To share a story from last season,
I went in for some new boot laces and decided to get some binding bolts while I was there. Went home and made a terrible mistake, my bindings used a shorter bolt style then the ones I bought. And having installed the bindings with them, one of the bolts got stuck in the board because the anchor had broken free.
I went back into the store, head hung low with what I had done to my new board.
Cody and I believe Clark, were standing out side when I approached and they asked what happened.
After explaining the situation they told me to bring it inside and they would see what they could do.
Cody came from the back with some tools, and worked on getting the bolt out for about 20 minutes.
He was able to get the Binding off that was stuck and showed me a way to continue using the board I thought I had ruined.
This is the shop you want to bring your business to!

I had no idea this place existed so close to my office. I decided to get all new gear this season due to the El Nino forecast. I have been snowboarding since the 80’s and most of my gear was throw back gear from the late 90’s…Now I have all new gear including a helmet which now that I am older comes in very handy when I slam on rare occasion. The owner is SUPER cool and old school as well. He even threw in a sweet pair of socks for me after I visited his shops two times. I appreciate the freebies, not many people do that sort of gesture anymore. I now recommend all my friends check his shop out. Return customer for life.

The best, hands down. After reserving rentals for my wife at Any Mountain only to have them tell us they don’t have what we reserved and prepaid for online, we went to Clark’s and the misses got an additional late Christmas present. I’m embarrassed I forgot the dudes name that helped us (Matt, maybe Jeremy… I’m horrible with names!) but he had us wrapped up in a half hour. We went from throughly frustrated due to our negative experience at the big box to leaving with smiles on our faces. Yes, we spent nearly $ 700 compared to a $ 40 rental. That said, we got a screaming deal, left with a great pair of Rosi sticks, bindings and boots that will last years and my money went to a local business. Thank you Clark’s… 3 visits in the past week and I’m sure you’ll see a lot more of us this season and beyond!
Cheers!
The Capagli’s

I just want to say that this place is Awesome. The selection and the knowledgeable staff are top of the line. I recommend these guys to anyone that’s looking for ski equipment with the best prices in town.

Cody set me up with a whole new snowboard set. He really knew his stuff. The place has a wide variety of snowboards/​skis, accessories, and clothing while at a discounted rate. This place has the best deals compared to any store. Can’t wait to shred the gnar!

I see I’m not the only one complaining about this store. «Get the hell out of my store! And don’t let the door hit you in the butt on your way out.» This is bar none the worst customer service I have ever experienced. It was years ago and I still remember it because of the owner’s unbelievably rude and verbally abusive behavior. My parents bought me some snowboarding boots and they broke first use. My mother attempted to return them and the owner refused.
He would not take them back, saying «What do you expect? They’re cheaply made.» Apparently that’s the type of product that he stocks. Naturally, she politely disagreed with his return policy. If an item breaks first use, I don’t know of any store that would refuse a return.
Out of nowhere he became irate with her, and yelled at her! «Get the hell out of my store! And don’t let the door hit you in the butt on your way out.»
Any man that would treat a peaceable woman with such contempt and abuse is a fool and a coward. Do not give him your business. You’ll regret it. I’m not the only one with this complaint. Just look at the other reviews. This guy has no customer service skill and needs anger management.

Had an amazing experience wondering around the store and was surprised by their amazing prices. I’ve been to many places and this place is a step above the rest, the only thing better then their prices was their employee who was helpful, funny and an over joy to be around. I highly recommend this place.

This is in response to the comment the owner just posted on my review.
I understand that people may abuse return policies. However, when a customer comes in with a original receipt AND a gift receipt asking only to exchange an item. There should be no issue. What is the point of gift receipt if you can’t use it? Also, who gives someone a Christmas gift with the tags attached? That is tacky. That’s why there is a gift receipt! Am I crazy to think this? Because every other retailer uses GIFT receipts to process returns and exchanges. Not only were you beyond rude; you cursed at my boyfriend and I telling us to «get the H*LL out of your store!» My boyfriend is a small business owner and I am in the business of helping small business owners with their marketing & advertising plans. I love supporting small business, as does my boyfriend. He had been shopping at your store for over 15 years. As did his family. Lesson learned. I have told every single person I know the story of how we were treated in your store. I left your store shaking, almost in tears and literally in SHOCK. I would never EVER yell at a customer or curse at a stranger. I am proudly and happily a REI and Any Mountain customer and I will gladly pay their mark-​ups to be treated with respect and as a human. That is priceless.

Been coming here for years. Best local snow shop with exceptional customer service. It’s a small shop with huge deals on prices and selection.

This place is great, and I wish I knew about it when I bought all my snow gear.
Prices for snow gear are outstanding. The brands seem to be largely smaller companies for things like pants and jackets, but there were big brands too. They have all the accessories you need for the slopes, and at reasonable prices. I would definitely check it out before you go to a different board shop or a big store.

Awesome store with great employees & superb prices. I got a set of Union Force bindings for an even better price than online (whattt, in store LESS than online? never happens). Otherwise good selection of boards, other bindings, boots, jackets, helmets, gloves, etc. The employees were very nice & helpful as well, very relaxed vibe. The only negative I could think is it is a fairly small store, so they may not have the biggest selection for everything? But like I said, I got what I needed.

Nice guys and a good selection of gear

Locally owned, fantastic assortment of gear for all ages and skill levels and unbelievable customer service.
The location is right near the Douglas exit off of highway 80. It is a small non-​descript location but inside it is packed to the gills with great gear!
We found clothing for my toddler, and two hyper-​active sons AND a toboggan for less than I would have paid for my boots and the quality is great!
The service is exceptional. The owner and his staff are unbelievably friendly, and knowledgable.
In every way, this business exceeds all of my expectations and I will be frequenting this business for ALL of my winter sports needs. I encourage you to do yourself a favor and make it your stop as well.

Love this place! Randomly stumbled upon this store after enduring a long car ride from Tahoe. We decided to take a pit stop here since I was wanting to buy some new Snowboard Gear.
1) I FOUND SNOWBOARDING BOOTS FOR ONLY $ 19! YES, less then 20 bucks! They were boots from last season but who cares. They were comfy, fit me well, and the sales associate was really informative on making sure my feet were comfortable. NOTHING can beat my $ 19 Snowboarding Boots! SCORE. (BTW, My boots are size 4 in Women’s, not kids size)
2) I found these wonderful Smith Snow Goggles for $ 42. They’re not the standard cheap plastic snow goggles that beginner skiers/​snowboarders tend to get either. My boyfriend told me just to buy the snow goggles then and there since we wouldn’t be able to find it for any cheaper online.
3) Stomp Pad for only $ 8!
So basically I walked out of the store paying only $ 75 for my Snowboard Boots, Snow Googles, and a Stomp Pad… I feel like I just won an episode of Extreme Couponing — Snow Edition or something.
If you’re looking for affordable snow accessories, come here!

I lucked into this spiffy spot right as I started snowboarding. This is where I purchased all my firsts in gear! I have my eye on a new suit set this year too! If you are part of NorCal Snowboarders (with an official ID badge from the group) you get 10% off discount too!
Looks are quite deceiving this shop is quite a bit larger than it looks from the outside! They have rentals that are incredibly reasonably priced for anyone just trying it out for the first time before investing. Highly recommend taking the time to obtain your rental gear from Clark’s as opposed to waiting until you get up to the mountain and hope the resort has something that will be comfortable!
Prices are quite competitive compared to other board shops plus they are more than willing to special order items as well. Definitely not enough mirrors in the store though.
I highly recommend a call to Steve or Kody for any questions, always helpful.

I stumbled into this place while having my car smogged at a shop in the same lot. When i first saw the sign I thought it might be some half ass little shop.
I walked into it and was surprised to see the place was packed. They had everything from the less expensive Sports mart quality gear to the very High end Specialty type shop stuff. oh and prices. Most shops price their stuff at the max mrsp, that way a customer can haggle a bit and feel like they are getting a special deal when the guys at the register knock another ten percent off. Not at clarks though. It seems that everything was priced at 15−20% less than shops like REI or Any Mountain.
They also have the best ski selection in the valley. I have only seen a better selection for snow skis in Truckee.
They are pretty straight forward and will tell you if you are about to do something stupid without making you feel stupid. The old manager was who I did most my business with. I forget his name but he doesn’t work there anymore. He said something like it was time to get a real job, I remember they all used to call him Trigger. He was awesome and his ability in being able to size someone up and put them in the correct snowboard for their skill level was unparalleled. I remember looking at a $ 550 snowboard and he started talking to me, I told him my ability level (solid advanced/​expert skier and snowboarder) and he actually talked me into a $ 400 board instead. I was ready to spend another $ 150 and he was honest enough to say no. That board isnt for you. He was correct. I actually demoed that same board later in the year and it was a pos. I call that great customer service.
Speaking of Customer service, a knowledgeable staff seems to always be on hand. Turns out after doing a little goggling that the Manager Kody is a Master Ski Snowboard tech. Sure I thought that this was just some fake title but it is real deal. There is actually a 2 week long class that these guys go through that teaches them the dynamics and physical properties of skis and snowboards. All the way down to the age type of wood used in certain skis and what makes what better. Pretty insane for the ski industry.
The one thing that sort of bugs me is that the guys at the front register are too quick to ask if I need help as soon as I walk in. But when I am out browsing around I seem to never get help with clothing unless i go back up and ask. I like to browse a bit, build up some questions about the gear or products and then be able to talk to someone. Oh, and mirrors. There are not enough mirrors in the store to check out my new fits.

Ahhhhh, how I LOVE this place. It’s seriously not what I was expecting from what a tiny storefront they have. I recently moved up to the area and only knew of places like REI and Dick’s Sporting Goods so a specialty shop like Clarks definitely piqued my interest.
First off, let me say that you’ve gotta give it to the staff for having the patience of saints when dealing with indecisive or uninformed people. While browsing for pants and accessories, I could hear the silliest questions and could only suck deep in the jackets to stifle my giggling.
I love the wide selection, the amazing prices and the careful individual attention you get when you need assistance. I’ve seriously saved hundreds of dollars shopping here instead of Oakley or REI and we’re keeping a local place in business.