Extra Space Storage

02/​07/​2016
I had my unit available the same day I put a hold on it. The follow up call occurred within a minute of my online reservation. When I completed my contract, the representative brought me to my unit and I was able to place my lock on it the same day. I definitely like having a credit card on file. This allows for automatic billing so it is one less thing I have to think about.
I started moving items into my storage a few days ago without any problems. The only possible foreseeable problem will be when I move my larger furniture in this unit. The entrance is a normal size door and I will have to manipulate my furniture at odd angles to get it in this storage unit.
Updates to this review will follow as time continues.

Check-​in process was very smooth. The entire rental process was done on the computer, either from home or at their office. No annoying paper forms to fill out. Easy to add authorized persons to access the unit. Polite and professional staff. Clean unit. Overall, my impression is that Extra Space Storage is a well-​oiled operation.

They were the best priced after I shopped around, also having many convenient nationwide locations helped me when it came time to sign my contract and reserve my unit because any location can handle the paperwork for you. They were very on top of things when I used the unit for the first time they went and checked after I left and noticed I had not locked my unit properly and called me right away to let me know so I could come back and secure it before I left town, I also really appreciated them working with me on how long it took me to come in and sign paper work, they were very accommodating and understanding, as we all know that a move can cause all kinds of things in life to be in upheaval. Only negative keeping them from a 5 star is they really hound you for the review, I understand from a business owner perspective but just a word of advice give them a review right away :)

Perfect spot for leaving our ski gear. Handy to I80.
The sign up process was a breeze and the folks were extremely helpful.
Our second time using Extra Space here in Roseville

Great location and excellent price. Michele at the front desk was extremely helpful and very accommodating with our request for a space. The site was clean and has easy access. We just moved in this weekend and had no issues.

Really friendly office manager helped us move in. Could use some updates on the doors that lead into the smaller storage unit spaces. Looks clean from what we can see thus far. Just moved in a few weeks ago.

Best prices in the area, very friendly and accommodating staff. It seems like it’s in a safe location, and a pretty secure property… really can’t complain about anything.

Do not store your stuff here! My husband and I had a unit here and for about 6 months We stored a lot of household items, couches, coffee table, desk, and almost all of our sons baby items, crib, bedding, clothes, ect. When it came time for us to move we went to get all of our stuff out of storage. EVERYTHING was COVERED in RAT DROPPING! and chewed up! The storage company said that they weren’t responsible for the damage and to take it up with our renters/​homeowner insurance (which had a high deductible)
DO NOT STORE YOUR STUFF HERE!!!