Firehouse Subs

I was excited to go here upon hearing everyone else say it was good, but now I’m extremely upset with the way the staff was dressed, served, and my food! my sub was ordered plain. as if it wasn’t clear enough, I gave the man the food list in his hand, detailed. well the sub was not plain and the onions and lettuce and tomato was wrapped up with the sub but it wasn’t even in the sub, it was on the outside!!! second, I watched the girl with the ass tight camel toe vs yoga pants drop my bread then put it back on the grill!!! then upon leaving, they forgot my third sub!!! very pissed off with my service tonight!

This is way better than your average sub place. Everything is super fresh and prepared when you order it. The staff is always friendly and happy to answer any questions. The Italian sub is delicious! If you are having a party, they can fix you up a great party platter that you can customize with your favorite subs.

Delicious subs. Friendly and efficient service. Excellent soda machine with tons of options. Affordable! Very tasty for a chain sandwich shop.

It came off as steamed lunch meat and didn’t pack the flavor. Bun gets soggy if u take it out vs eating there.
Employees seemed half interested that I was there and that is always a turn off.

I’ll star Unilocaling from here, and btw i never write something about food but i had to here .
Simply i ate a delicious sandwich i have ever taste out side home, it’s really good
I have ordered «firehouse steak &cheese «
I recommend everyone likes beef steak with mushrooms and cheese to try it

Great place. Great location. Great food. Want more info? Check them out yourself. You won’t be disappointed.

Really love this place, fast service awesome food and clean environment. Great selection of sandwiches and salads. I had the Italian sub and it was off the hook! I will def be back next time I’m in the neighborhood.

Didn’t like the subs. When you have subway, tubbies and potbellys. Close by. The Gratiot location has horrible parking. when you walked in it is very confusing on how to order and what to order. And about 25 different hot sauces on the counter but you don’t know if you can just put those on your sandwich or if they’re just for display. You can’t see what you’re putting on your sub so you don’t know your options for toppings

First time visiting Firehouse Subs and they were amazing! Fast and friendly service, got our food in a timely manner. Ordered the Turkey Bacon Ranch sub and it was delicious! Highly recommend, will definitely be visiting again!

Been here several times, subs are good. Service so far has been uneventful. Ordered a large steak & cheese with mushrooms, and unfortunately it totally fell apart before I could get it in my mouth. Luckily for me (and them) I had s tray to catch the filling. Still kind of annoying though. If you are listening, don’t cut that particular sub’s bun all the way through. Too messy. I asked for sweet tea, but all they had was unsweetened. That was ok because I figured I’d just add sugar manually. No such luck. The sugar bin had nothing but the stupid pink packets. Would I come here again? Yes, because the subs taste great, and the actual service isn’t bad.

I love this place, I’m always very impressed with the food and service. The Steak and Cheese is the cats pajamas, blows out anything you’ll get at a Subway, Dibella’s or any other sub shop. You should pop in whenever you get shot and you won’t be disappointed.

Once was enough. Skimpy cold, overpriced and not very tasty.
Tubby’s and Subway are better, and Bommarito’s or Ventamiglia’s are what a sub should be.

Just really not impressed, I’m sad to say. I ordered online, sub was ready when I arrived. There was very little flavor to the sub apart from the overwhelmingly sweet taste from the ham. The sub had turkey and roast beef as well, but I couldn’t really tell. Flavorless tomatoes and onion, soggy lettuce. Couldn’t taste any of the mayo or spicy mustard that were supposed to be on there. I will most likely not return unless there’s a very good coupon.

this is my first firehouse sub experience and I think it may have been overly hyped up. It was an okay sub but nothing I would get excited about. I have not been to the place itself as I had a coworker pick one up for me so I cannot comment on the look and feel of the place.

Omg the Steamer sub is fantastic. Only complaint is there was no meat at the end of the bread, probably a new person working. This place will not disappoint you if u like subs. The atmosphere is very friendly and the staff is very helpful & patient if you have never been there.

Although I am disappointed that they do not have their broccoli soup until the fall, I am very happy with the taste of their food thus far. Had their King’s Hawaiian Pork & Slaw sandwich and it was pretty awesome! I was sold at King’s Hawaiian bread… mmm, I love that stuff (almost as much as I love pretzel buns)! Pulled pork is hit and miss with places but, I figured the slaw would make up for any lost or off flavor… but, the 12-​hour pit-​smoked pulled pork did not disappoint and the Hawaiian coleslaw was super yummy as well. A sweet sandwich that plays very well on the taste buds with all its sweet ingredients. MMMMMMM! A MUST HAVE for any pulled pork and Hawaiian bun fan!!!

Clean and friendly place. Décor very nice.
Subs are very good. The bread is soft with two kind to pick from. Lots of meat. I usually get the #4 Italian. They have a kind of sweet taste. I like that, but my brother does not. So you may want to take that into consideration.
I am usually a Tubby’s Subs fan. But this may be my new sub place.

3 stars is good. I’ve carried out 3 times and let the staff choose my sub each time. No disappointments, brisket was good, turkey… well it’s turkey, Italian sub.. Very tasty. I enjoy a hot sub so for me this knocks Subway and Jimmy John’s out of the park. The ingredients are fresh and the staff is knowledgeable. I’ll be back as I prefer it to fast food burger joints.

I was happy when I saw Firehouse subs move into the neighborhood so I had to try it!
Upon walking in it was decorated nicely and clean. However that’s when the experience here went downhill and quick!
We stood behind one, yes one customer for five minutes before being able to actually order because the girl taking orders couldn’t locate the buttons. Meanwhile there was at least 8 to 10 employees standing around looking clueless, doing what I have no idea aside from the one or two making food and one at the register. Yes one at the register, they have two. Upon finally ordering it took the girl at the register a minute to find one button again after asking who appeared to be the manager. Then we had to repeat what we wanted again, apparently she forgot what button she was looking for in the first place!
From ordering to the food arriving was about ten minutes, we counted two orders placed after ours in those same ten minutes! Did I mention slow? Meanwhile the line started forming to the door. We watched as the man who appeared to be the manager sat at a table on a laptop, doing what I don’t know but he would have fared better actually trying to get the orders expedited! Maybe helping at the register with those tricky buttons! Opening the second register? The same kids standing around, blank faced.
The subs delivered were at best a few degrees above room temperature. We ordered the Smokehouse brisket and the signature Pork Thai. The brisket was edible I hardly noticed any bbq sauce, no taste of mayo or cheese for that matter. It was basically brisket on a bun, shredded brisket mind you and definitely not worth the money. The Pork Thai was bordering on gross! The Mrs only was able to eat a small half, maybe 4 bites of it before tapping out! I gave it a try and she was right! It had a horrible taste not to mention it was soaked in grease! I almost lost my brisket sub after a bite from the pork. Way, way too greasy and the taste was just horrible! Needless to say that sub was tossed on the way out.
I wasn’t impressed with the food at all, I was actually turned off by it. The staff was clueless and slow, obviously not trained enough if at all. Although the restaurant was clean and nicely decorated. The employees and the manager need lots and lots of training! And maybe a lesson on emptying the trash which was full to the brim when we tossed out the sub we didn’t eat. Save your money… Our two combo meal subs, one regular and one large was over $ 20. I don’t mind paying good money for good food but this wasn’t it. I give this place a year at best before they’re gone. I give it 2 stars for cleanliness and appearance, 1 star for service only because they were younger kids without training and a 0 on the food.

A-​Ok and a welcome addition to the neighborhood. Had the New York Steamer (corned beef, pastrami, provolone w/​mustard, mayo, Italian dressing) and was eyeballing the Firehouse Hero and/​or the Hook & Ladder … lot of good sandwich selections here. The chili is a tad overrated, but good … chocolate chip cookies are excellent, :). A nice touch is they’ll bring your order out to your table if you’re dining in & I saw a large selection of hot sauces for the customers to apply at will. It gets busy, so be patient and there’s extra parking in the back.