This location is in the same complex as Safeway and Homegoods; next to Starbucks. Appointments can be made online. I suggest making an appointment — which I was glad I did because there was a couple there who told me they had been waiting for 2 hrs. When I checked in, there were around 7 people ahead of me, and I believe only two workers. I was a bit confused on what to do when I first walked in the office. Basically, you’ll need to sign in at the front counter and then take a seat. They will call whoever have appointments first. I went in on a Wednesday morning at 11:00am. I checked in at 10:50am and was called to the counter at 11am exactly. Although my doctor’s office had told me that my insurance covers the blood work, Quest does not have a system(or they do not call) to verify insurance. I had the option of pre-authorizing a credit card for«up to $ 231» or wait for a bill to arrive to my home if my insurance should not cover. Okay… I guess that’s fine. The tech who helped me was Robert, and he was extremely friendly, outgoing, and skilled. I was a little nervous due to past experiences requiring multiple attempts(looking for a good vein) on different arms… but all it took was one try. Being naïve, I asked him how hard I should be closing my fist, lol. I did learn something though — Do not pump your fist when they are drawing blood as this could cause arteries to rupture. No complaints here, really. I was in and out in quick! And, doctor received my lab results the following day!