Super 8 Roseville / St Paul

The worst hotel I have every stayed it. First of all I booked a room with Queen sized bed. And when we got here it was a full. Then we had no towels in our room at all. The pool is disgusting and the hot tub is Luke warm.(you also have to walk to the front desk and ask for a pool towel) The curtains are full of stains and the room smelled horrid. You’re not allowed to bring food up to your room from the continental breakfast, but yet there is no where to sit with the 6 tables they have. The staff is rude and don’t speak proper English. They also don’t leave you a do not disturb sign for your room. Worst experience I’ve ever had at one of these hotels. DO NOT STAY HERE!

Not even a 1…0! Filthy everywhere, they must skimp on housekeeping. My friends stayed there; I never would after their horrible experience. Pay a little more in Roseville. This one is for the down and out.

If you could give someone zero stars, I would. The only redeeming quality was the lady at the front was very nice & they gave me a refund. Besides that… Literally nothing positive.
I changed rooms 2 times, got shown 4 separate rooms & literally EVERY SINGLE ONE, was beyond inhabitable… And they told me that 2 of the rooms had been «remodeled» recently. I can’t believe they can even charge people for staying there. I’m planning on contacting the Better Business Bureau.
For the rest, I’ll let you look at the pictures to be the judge. It was an experience, I’ll tell you that much holy shit.

This is actually a Red Roof Inn now. Booked a night here because had some plumbing problems at my house and wanted an inexpensive place for a night while the plumbers were working. Oye. Should have spend a few more bucks.
The good: The staff was nice for the check in. The bathroom in the room was actually clean.
The bad: The place is a dump. When I walked in, the first thing I noticed was a grungy sofa sitting in front of a equally grungy fireplace. After I checked in, I went to the elevator and took a wrong turn and found an old mattress with stains on it, I could only imagine when and how they were left. Got to my room. First off, noticed the window was open. Why would the window be open? For sure to air the room out. Stains all over the carpeting. White ones… Know what that is. Keep your shoes on. TV is super old. Went to turn it on. No batteries in the remote… Furniture is all old and dirty. Ceiling looks like it was patched like 10 years ago, but never finished. The bed. Where to begin. Looked like it was 20 years old, felt like 30. Was hard as a rock with no padding at all. When I was leaving in the morning, Roseville cops were trying to get into a room down the hall. Didn’t stick around to find out why. Avoid this place at all costs.

This is now a Red Roof Inn… Check in went smoothly, nice desk clerk… After I got to the room I wanted to shower… I had one bath towel, one hand towel… and upon shutting the door, discovered one dirty towel hanging on the back of the door… I went to the front desk about 3p asking if I could have two new, clean bath towels… They said yes, went off to the side room, returning saying they’re all being washed…
I returned about 7p… again asked for new towels… The kid brought out one bath towel and one hand towel… I said I didn’t want a hand towel, two bath towels. As I picked up the hand towel to move it away, he exclaimed «this is all we have right now… and this one is dirty anyway»… Really, Red Roof Inn, REALLY?!! How is there not a vast supply of towels… some where?!! I am hoping when I go to the desk in the morning there is at least one…
I got up to go out to the desk… met the housekeeper… asked if she possibly had ONE towel… she went and retrieved one from some where…

This hotel is the worst place… staff is ehh… beds are horrible cob-​webs every corner. Towels are old and stained. You pay too much money to stay in a shit-​hole. I can’t even give this motel a star

I emailed Super 8 corporate to tell them about my experience, and this is the response I recieved…
«Thank you for contacting the Super 8 Worldwide Customer Care Department regarding the experience you had with the Roseville property that was formerly affiliated with the Super 8 Worldwide chain. That affiliation ended. We regret that what you experienced caused you to contact our office. Please accept our apologies.»
So the building with a huge Super 8 sign, (unworking) phones that say Super 8 and a wifi password that is «SUPER8WIFI» isn’t even a Super 8. For fucks sake.

Positives: the staff was very friendly, nice and quiet, good breakfast, air conditioning worked well, and plenty of hot water for showering.
Negatives: very uncomfortable bed, bath towels the size of hand towels, no information on exiting in case of fire, fire alarm beeped ALL night, and definitely in need of a huge remodel.

Don’t stay here under any circumstances!
I booked and prepaid online for a nonsmoking handicapped room as my husband is disabled. When we arrived there were no handicapped rooms and only one non-​smoking room left. As the fair was in town, all other hotels were booked, and we had already paid, so we decided we could manage. Upon giving us the key, we were told that the room was on the second floor and we would have to take the stairs, as the elevator was broken. I looked at the front desk person sideways like are you kidding? No they were dead serious and could give a rip. Well if we were smarter we would have cut our losses and decided at that time to sleep in a nearby park. But as my husband hates it when I make a fuss, we started the trek up the stairs. When we get to the second floor it is evident that drugs and prostitution frequent this place. The room was filthy. It stunk. Bed was sagging. Bathroom was disgusting. And there was no cold water. Only super hot water in the tub and sink. I went to get ice and surprise surprise. the ice machine on the second floor was broken. This place is a nightmare and should be investigated by the health department.

This place is filthy. It’s a dive. There are clearly some criminal activities taking place here and the owners could care less. This is one of the worst establishments I’ve ever had the displeasure to set foot in. Do not stay here. Unless you are a filthy crack smoker, then you’ll love it!

DO NOT STAY HERE!!!
I made reservations over the phone. Sometimes a bad idea… In this case, VERY bad idea without reading any reviews.
I walked in the entrance way and immediately was concerned. The large Super 8 sign was laying on its side out next to the hotel. The door way was dark and stunk like pee and stale cigarettes.
The desk workers were friendly enough, but not very welcoming.
They took my name — and though it was really funny the person over the phone wrote my name wrong. «Seeman» Instead of «Freeman». yea, not funny. Rude.
The first room was on the third floor. AFTER I had checked in; paid and got the key she tells me the elevator is broken and I’d have to carry everything up three flights and a long hallway.
I go to the room… DIRTY!!! The beds looked horrible and were far from comfortable. I looked at the mattress under the sheets. DIRTY! The carpet was gross. The curtains were thin and falling a part. I didn’t stop long enough to look at the bathroom. Scary. Plus it was a nonsmoking room but it stunk like smoke.
I requested a room change to the first floor — No smoking on the first floor they said. They lied! Went to the second room and it was just as dirty as the first!
The toilet was running and slowly over flowing… It was all very, very gross!
I promptly went back to the desk. Got my money back and left as fast as I could! Do NOT!!! STAY HERE!!!
Angela

Not good, not bad. Friendly staff, good breakfast, nice pool and hot tub. Little old, could use a good remodel.

This place is a d-​u-​m-​p DUMP!
I don’t even know where to begin with this experience… the bed was just about the worst mattress I’ve ever slept on. Would have been more comfortable sleeping on the floor or in the bathtub. Except there were earwigs (bugs) in the tub. The carpet felt… strange. crunchy even? (kept shoes on as often as possible), walls were PAPER thin, room itself was teeny-​tiny, bed was about calf-​high off of the ground, outdated everything, hallways smelled like pot.
Pretty sure the BF and I both left with some kind of respiratory infection. Unfortunately, we had prepaid for 2 nights online. BF was fine with the idea of leaving a day early just to avoid spending another minute in this place… it was that bad.