Canniff W C & Sons Inc Monumts

(This review is for the place in Roslindale not Quincy like the other review here.)
We very much APPRECIATE the care and attention we received from Canniff Monuments. We’ve passed this place for years (you can’t miss it on Cummings Hwy) until we needed their services. Burying a loved one is very difficult, and Edward Canniff HELPED us through the process of creating a special and unique headstone that would honor our father’s memory.
Choosing something that would be lasting and actually «set in stone» was very daunting, but Eddy made it much easier. He has photograph books of the monuments and artwork he has diligently created through the years, which helped us decide on what we wanted.
Since my father is buried in a Catholic cemetery on the North Shore, the Archdiocese had to give approval on the epitaph, even still Eddy and his people were able to get the stone in quickly before bad weather was expected. They actually set it the Wednesday eve before Thanksgiving. It was our first holiday without my dad, but we found peace that his memory would be honored with a beautifully handcrafted and uniquely designed headstone.

I would never recommend this business to anyone. I visited the Quincy office after the death of a family member. The office was filthy rotten dirty and smelled so bad that I felt sick to my stomach. The salesman was rude and condescending. I have no idea how they have been in business for as long as they have. Stay far away from this place.

STAY AWAY!!!
They are courteous, nice, professional, and attentive, UNTIL they get your money. Then they are rude and down right nasty. They called every other day while the arrangements were being made, pretending to be attentive. Well, after they got their money, they conveniently lost my contact info to inform me of something they needed. They waited well over a month to inform me (they had my phone number, email, mailing address, and a 2^nd cell #), then got the worst attitude when I wanted clarification on what was specifically needed and why it took so long for me to be informed. Come to find out, they had everything they needed in their possession the entire time.
Throughout this difficult time, please, do yourself a favor and go somewhere else
And to the unprofessional people that work there, apologizing goes a long way… especially when the mistake was clearly yours