Gerardo’s Foreign Cars Service

Hi, Scott! Good morning! I received this super rare, one of a kind, amazingly pristine and well loved E320 wagon yesterday. Your description of the vehicle was an understatement of what this precious car really is! I am extremely lucky to be driving this tank and forever grateful for your honest service throughout this buying process. My colleagues will be shocked when they see this rare piece of collection. Thank you very much to you and the the staff of Gerardos Foreign Car Service. This was my first purchase from you but certainly not the last, a start of a relationship between car enthusiasts across the country and the North American continent for years to come!
Ryan V. Carmona
San Francisco, CA

WHAT I LOVE ABOUT GERARDO’S — EVERYTHING!
WHAT I DON’T LIKE ABOUT GERARDO’S — NOTHING!
I’ll begin with the Service Manager, Melvin who is a consummate professional and whose knowledge, manner, depth of expertise and access to anything you vehicle requires is beyond that of any service manager or advisor I’ve dealt with for my Range and Land Rovers for nearly a decade at two greater Boston dealerships.
Melvin, Al, Lori, Yomar and everyone I came across over several weeks of repairs were always pleasant, friendly and a pleasure to deal with. As a customer of Gerardo’s you will regain any lost feelings of trust in the car repair business and realize how much the dealership service experience is overblown pretense, designed to make you feel good while emptying your wallet. The prices at Gerardo’s are fair — and deeply discounted from dealership pricing and most importantly — they fixed my car when the dealer and two previous repair shops who professed to have in-​depth knowledge of Land Rovers were not able to get to the bottom of the issues. Even the smallest repair on the list which involved the phone not charging was figured-​out by Melvin and the crew and the dealer was clueless — but had previously charged me a whopping fee. Shame on them and YAY for Gerardo’s.
They are truly a knowledgeable, well-​trained, honest, trustworthy, customer-​focused, no B.S. team. I’m very pleased to have been referred to Gerardo’s and will happily refer and continue to patronize this business.

What can I say about this place other then they are the best in the business. I own a BMW 750iL and the only reason why it’s still alive is because of this place. I took my car to BMW and it took more then three days to chance down the problem then the wanted to charge me outrageous prices. I took the car to Gerardos, told them about the problem. They took all of about an hour and found the problem and fixed it with the BMW parts for less! Ever since then, I have been coming here ever since and won’t take my BMW any where else. I also own an BMW X5 and AL who’s the Owner, He took care of me. He took the time to find me this X5 and he made sure it had ever last option that An BMW X5 comes with. As I have stated before, I will never bring an of my BMW’s any where but here. I am a customer for life! :)

Simply put, I will never bring my car to anywhere other than Gerardo’s. I’ve been a BMW owner for 3 years and it seems at every turn I run into dishonest mechanics trying to take all I’m worth — NOT the case at Gerardo’s. They are exceedingly honest and do the best work I have ever experienced. Most recently, I brought my car to them with an electrical problem that, unbeknownst to me, was a recall. Rather than fixing the problem themselves and charging me, they towed my car (free of charge) to the nearest BMW dealership and had the problem fixed at no cost to me. They are honest, communicate well, do incredible work, and have earned a lifelong customer in me. You’d be crazy to not bring your car here with your next problem!
PS. Melvin you are the man!!!

Seriously, who is Slim S. two reviews and both negative! Do not listen to him at all… I have been using Gerardo’s for the past 7 years and could not be happier… Al, the owner is an honest mechanic who get’s the job done in a timely manner… He fixes all different types of cars, (from Honda to Mercedes… When it comes to customer service, I could not be happier, they help me with a rental car for the day, keep me posted if they find anything else wrong and follow up with me once I my service is complete. Al and the whole team at Gerardo’s are the best, I would not bring my car anywhere else. Speaking of that, I need to schedule an oil change!

I’ve been dealing with Gerardo’s for about 6 or 7 years, and I’ve been able to keep the same car ever since as a result. They know their stuff, that’s for sure, I’ve had everything replaced in my 5 speed 3 series from the clutch right up to the entire hood. These guys are really cool and I feel like they are honest with me.
Since I’ve been there, they have expanded the business to do body, rim straightening, and car sales. At times I’ve gone to other shops for repairs, and only then do I notice the difference in service. Gerardo’s seems to have all I need under one roof, and that’s convenient.
Thanks for keeping my car alive for so long!

GERARDO’S WAS A GREAT EXPERIENCE !!!
I own a 2008 Mercedes CLS550 that I have owned since new. I was driving down the Mass pike when my check engine light came on and the car seemed to drive hard, I was able to drive the car to Mercedes Benz of Boston where they told me I would need to leave the car with them because it did not look like a quick fix, WELL two days later their service advisor had called me and said the check engine light was on due to a bad sensor and it would cost $ 653.75 to fix it and the part needed to be ordered so was going to be another three days before I could pick up my car, I did ok the repair and picked up my car three days later, after driving the car for fifteen minutes my check engine light came back on and the car seemed to drive hard again so I called Kristen (the service ad visor) at Mercedes Benz of Boston, she told me to come right back in she was sure it was nothing major, after returning to the dealership for the second time she had told me it looks like they were going to have to further diagnose the vehicle and I would have to leave it, I JUST PICKED IT UP FIFTEEN MINUTES EARLIER AFTER BEING THERE FOR FIVE DAYS, I was very reluctant but I didn’t know what to do so I left the car with them again, the following day the service manager called me and said he was very sorry to inform me but my check engine light was on now because i have a bad transmission and it was a different problem, he told me my new transmission would cost $ 8200.00 to fix and that was a discounted rate, I ALMOST HAD A HEART ATTACK, well after venting to my girlfriend she also thought something didn’t seem right and I should get a second opinion before spending so much to fix my car, she recommended Gerardos where she services her BMW, so I towed the car to Gerardos with no appointment and AL (the owner) told me that they were really busy but he would take a quick look at my car the following day, Al called me the next day and said the problem I was having with my CLS was a very common problem with Mercedes and it was the transmission connector that would cost $ 422.00 to fix, I asked him how sure he was that it would fix my car because the dealership told me I would need a new transmission, AL told me if that didn’t fix my car he would pay me $ 422.00 I laughed and told him he could fix it, he told me to pick up my car at the end of the day, I could not believe what I was hearing but my friend told me these guys are the best so I trusted them.
I picked up my car on October 17^th and have been driving it since with no problems, I CANT BELIEVE THAT MERCEDES BENZ OF BOSTON WAS GOING TO CHARGE ME $ 8200.00 PLUS THE $ 653.75 THAT I ALREADY PAID THEM, ANYWAY THANK YOU TO MY FRIEND FOR RECOMMENDING GEARARD’S AND THANK YOU SOOOO MUCH AL AND GERARDO’S I WILL BE YOUR CUSTOMER FOR LIFE

Gerardo’s is as good as it gets for foreign car repair… Very professional and courteous staff. Gerardo’s repaired my MB for a fraction of what the dealer quoted me. If your looking for a place that will give you good service at a fair price & spare the bull sh** this is the place to go.

I 1^st found them back in 05. They did a great job on my beemah. Fast and 20% less than another repair shop and of course 50% less than the dealers.
2013 update: It seems though that after a while the fees kept creeping ever higher. So I did some shopping and found Brookline foreign auto who is a fraction of Gerardo’s. On some things ¹⁄₃. I must say I’ve changed repair shops