Rosati’s Pizza

After years of eating here we noticed the pizza crust getting thinner and thinner, the cheese less each time and the overall quality going downhill. So we would ask for thicker dough, regular cheese, etc… Finally, one evening after placing an order the owner calls back and says we would need to pay extra for «double dough». I stated we did not want double dough, but a regular pizza, the same as one can get from any other Rosatis. Needless to say, she wouldn’t budge and was amazingly rude to a customer of many years. We stopped eating at rosatis in 2012 and haven’t been back since. Am surprised they are still in business. Also, don’t even try to order delivery from this place– guaranteed and hour plus and cold, stiff cardboard for dinner. Pickup only if you like warm food!

First off this place is awful. Rude staff and undercooked or overcooked food. I ordered a 14 inch cheese for pick up. I get there and it’s so greasy and burnt around the edges. They made a new one and now the pizza is undercooked and it tasted like rubber and soggy. So I said whatever and the girl behind the counter was rude. She was a Younger girl. So few weeks go by and I order for delivery and get a pizza and beef sandwich. Same thing happens and the pizza is really greasy and so overcooked that there was barely and sauce on it and the cheese was chewy to bite into with the crust being over cooked as well. Beef sandwich was dry when asked to be juicy and was room temperature along with the bread tasting old. I will never order from here again.

I have order from the Round Lake Rosati’s many time over the past years, it was our go to pizza place, but NOT ANYMORE!. I ordered dinner for my family and after 1 ½ of no delivery we called to see where our pizza was. We were told that someone forgot to put the order in and so the pizza was never made. We were also told that there would be a credit for a free pizza the next time we called. Well the next week we called to order pizza again but this time we were told there was no credit on file. I asked to have the owner Lou Barratta call me the next day. HE NEVER CALLED! Also when I called and spoke to him he said there was no credit for a pizza that was not delivered, only if it was wrong or burnt, but not for a pizza that was just never delivered and he do not see why he should have to give me a free pizza for that. Let me explain it to you there LOU, as I also own a business, it is called customer service. Now you have lost a customer, so by saving $ 15 dollars on giving a free pizza you have lost hundred in repeat business.

Great pizza. My husband and I love deep dish and he was a little disappointed in the sauce because they have large tomato chunks and he is not a fan of that but I am! The pizza is expensive compared to a bigger, cheaper chain like Papa John’s or Pizza Hut but it is worth it. The store isn’t that nice but it’s a pizza place, not a dine in restaurant.

Didn’t even finish my delivery order. Woman on phone was rude and their coupons suck. Make sure to read fine print. With all the other great pizza places in the area, don’t even waste your time with this Rosati’s.

I love this rosati’s! I can always find a coupon which is a bonus. And I order so many different types of pizza’s, they’re always willing to cook it a little longer for me, or add strange ingredients like gar denier, nice staff too

After moving to the neighborhood three years ago, it took us a while to discover Rosati’s in RLB. Their thin crust pizza is delicious, always on time, and our orders are always complete. It’s our standard go-​to place for pizza.