One of my daugthers gave manicure to the sister as a Xmas present. Took my girls to Nail Matrix after the holiday rush. The salon is clean and organized with plenty of colors to choose from. The owner operator was friendly and did a wonderful job on the girls nails. We had one regular and one gel. His workmanship was great, and better than some of the other places we had visited in the past. The girls had many compliments on their nails and are thrilled to go back soon.
Ruby C.
Évaluation du lieu : 5 Round Lake, IL
I love it the guy was so nice and funny and super chill did a great job!!! I’ll be back !!
Jennifer P.
Évaluation du lieu : 5 Ingleside, IL
Best place to get nails done. I have been to several different places & Nail Matrix is defiantly the best. They were courteous, quick & reasonable. They defiantly have my committed business from now on. Best around!
Senior A.
Évaluation du lieu : 5 Kenosha, WI
Nail Matrix is the only nail salon I will give my business to. Huan is always accomodating, professional and friendly. The salon is clean and comfortable. In today’s competitive market, Nail Matrix stands apart from all the other countless nail salons.
Tracy G.
Évaluation du lieu : 5 Round Lake, IL
I have been going to Nail Matrix for over 5 years and I to had a good laugh after reading this Lori’s stupid review. Uh, what the heck do you want a nail salon to smell like? Seriously, please get over yourself. If I was the owner I would if told you to go jump in the lake as well, I however wouldn’t of been as nice. Please take your refund and take an etiquette class on how to behave when out in public. Sorry to my friend Haun having to deal with this nonsense. You have a great salon, great service and quality work. Your clientele, as apparent, will surround you and counteract the garbage posted. I personally can’t say enough good things about the salon!
Shelley H.
Évaluation du lieu : 5 Dallas, GA
I want to post about what Lori C. said below about Nail Matrix and Huan, and what happened that day. Lori is LYING. Huan was NEVER rude to her; Lori was the one who walked in and immediately had a shitty attitude. She complained about a non-existent smell; I was there and the only thing that could be smelled was nail polish and even that is a stretch. She was also greeted when she walked in, not ignored. Huan was doing my nails and I saw this whole incident. Huan has never been anything but a fantastic nail tech and a hell of a great guy. Lori did NOT have to call the police; that is another lie. When she said she had a gift certificate Huan gave her her money back without incident. Yes, Huan asked her to leave, she was being rude and ridiculous. I would have done the same thing. Take a look at the rest of the feedback on here about Nail Matrix and Huan. It’s overwhelmingly positive. Lori had a bug up her ass the moment she walked in and wrote a BS Unilocal review. Make an appointment and let Huan take care of you. You won’t be disappointed!
Lori C.
Évaluation du lieu : 1 Grayslake, IL
My husband recently bought me a $ 100 gift certificate from this salon for my birthday. A couple days ago i called and scheduled an appointment for myself and my daughter. Today, when we arrived for the appointment, when we walked in we were not greeted but instead stared at by the tech and customer he was working on. I stayed we were there for our appointment and i noted that the chemical smell in the salon was very strong. Apparently this salon is not ventilated properly. The tech got angry and said«this is my salon and you will not get service. Leave» he then propped open the door for fresh air as my daughter and i stood there in shock. I explained that i was there at a scheduled time to use my birthday gift certificate and that if he wasnt going to honor it that i wanted the money refunded. He said“you will get nothing from me.” I refused to leave without a refund. I waited and finally told my daughter that i might have to call the police to file a theft complaint. At that point, he came to the counter, took the certificate and gave me my money back. Buyer beware. I would not recommend anyone go to this salon. Take your business to Pro Nails or Mingle.
Rachel M.
Évaluation du lieu : 5 Round Lake, IL
This is the only nail salon I’ll go to in Illinois. Great, personalized service every time. It’s like having your nails done by an old friend. I thought he was just nice to me until I saw the same interactions with everyone. Truly a diamond in the rough.
Angie G.
Évaluation du lieu : 5 Fox Lake, IL
I’ve only been here once but I’m sure I’ll be back. Huan is so friendly and knows what he’s doing. Love his work. I’ve been to a couple of places around Volo and my no chip usually only lasts 3 – 5 days. Nail Matrix is great, it’s been a couple of weeks now and my mani still looks amazing(well except for the growing nails of course :)) I definitely recommend this place
Kristy B.
Évaluation du lieu : 5 Gurnee, IL
I recently moved in the area and found this place on Unilocal.I decided to get a pedicure after a long week at work. The owner was down to earth and friendly. He did an amazing job on my feet. I didn’t feel rushed at all. I’m so very glad that I found a clean and friendly place to come to! Can’t wait to get a manicure next! If you GPS the address, it will take you to a subdivision right across the street from Baxter. This is incorrect. If you take Wilson north just past Nippersink, you will find a strip mall to the right. The salon is next to Subway :)
Lisa R.
Évaluation du lieu : 5 Buffalo Grove, IL
Love love love this place!!! Highly recommend it. Make an appointment, do not walk in. Stays busy.
Chicago V.
Évaluation du lieu : 5 Round Lake, IL
Excellent! Excellent! Excellent! Great professional services without the high cost. I’ve been there many times and continue to go there. Love it. Love it!
Amanda M.
Évaluation du lieu : 5 Round Lake, IL
Make an appointment because it’s typically the owner there alone. He takes his time and does a great job. My nails look beautiful and I’ll definitely be back!
Newcomel E.
Évaluation du lieu : 5 Mundelein, IL
Wonderful! I am a long time customer and am so happy with the great results and positive mood in the salon. They do an A+ job for a decent price. The prices are very reasonable and my mani and pedi lasts a log time. Try them out, you won’t be disappointed. And, it’s nice to support a small family-owned business in the area.
Amber A.
Évaluation du lieu : 1 Chicago, IL
I am actually in the Nail Matrix parking lot right now and couldn’t to wait to write this review based on the extremely rude service I just experienced. First of all, I didn’t receive nail service here so this review is regarding their customer service… or lack there of in this case. I Unilocaled a nail salon because I simply want a manicure. I found this place nearby so decided to stop on in. They do not require an appointment according to their advertisements and the signage on their door so, perfect, I’ll pop in to get a manicure, yay! So I walk inside and there is one guy doing a woman’s nails and both of them just turn and stare at me as though I had no place being there, it felt like I just walked into someone’s home or something. So anyway, they just continued to stare at me but didn’t speak. I broke the silence and said«hi, I don’t have an appointment but was hoping I could get a manicure??» Finally, the ‘man’icurist speaks,(more like squabbles) «um, well I don’t take walk ins and I’m far too busy today and don’t have time for you» RUDE! I stood probably staring with an, are you freaking serious, look on my face and just said«ooookay, guess I’ll take my business elsewhere.» No «sorry we can’t help you or fit you in today», nothing polite or apologetic whatsoever. Bottom line, I will absolutely never return and will make sure none of my friends do either. It’s one thing to not accept walk in appointments, I understand that, but to be so rude to a potential customer?! Craziness! Obviously this guy doesn’t understand the concept of running a business and if he isn’t the owner I sure hope the owner reads this and address this issue or this business is doomed! Now, off to find a place that will take my money and give me a manicure…
Paige H.
Évaluation du lieu : 5 Round Lake, IL
I have had my nails done at many places but never liked any as much as I like nail matrix. I went there in a pinch because they were so close to my house & now I will not go anywhere else. They do an awesome job, prices are great, they are very friendly & honest, prices are great, the facility is very nice as well(they have TV in for you to watch). You can tell they know they’re customers very well. They are the only nail place I’ve ever been to that actually cleans the tools, everywhere else tosses them back in they’re table after they’re used. Not nail matrix, it is very clear that they care about sanitation.
Minnie B.
Évaluation du lieu : 5 Round Lake, IL
Love, Love, Love this place! So close to home, affordable and they are seriously the best! I only go to them or Mario Triccio, but honestly, I think Nail Matrix does a better job :)
Luna M.
Évaluation du lieu : 4 Wauconda, IL
It’s hard to find a place to get your nails done that are friendly, clean & do a great job. But Nail Matrix is that place.
Trinidad T.
Évaluation du lieu : 5 Chicago, IL
My name is Trinh and I’m a part time tech at this salon(disclaimer). I also get my nails done here occasionally by Huan so I think I have a right to post a review… In my own opinion I think the employees of the salon thrive to be perfectionists and that is in the best interest of the clients. They do acrylics and natural nail services and the prices are very affordable. They are also very clean and sanitary which I think is very important. I invite anyone that’s visited to leave a review! Thanks!