It’s the same lady who had ran a ‘social services’ agency with her family from this office. Your best bet is to move on. She won’t be particularly interested in what your family member wants re: job placement/goals-aspirations. It very quickly evolves into into what is easiest(aka simple) for her. And if there is a paycheck from the state, the most quickest way to get this pay order You’re better off finding a way to do this on your own. Or get free help from a local church.