Lifetime Vision Care

I started wearing glasses about 30 years ago, and I never found an optometrist that I wanted to stick with. I always went to whomever was next to the glasses place. The level of care I received showed that they didn’t care about me, and I didn’t care about them.
That all changed 8 years ago.
I decided that not caring about who was looking out for my vision (pun intended) wasn’t the right thing to do. I was driving through downtown Round Rock and saw Lifetime Vision Care, looked up the reviews, and decided to give them a try. I’ve been a loyal patient ever since. Last year Dr. Bergeron sold his practice to Dr. Jennifer Khanh and Dr. Christopher Eugenio, and yesterday was my first time to get my eyes checked since the switch. I’m happy to report that the quality care hasn’t changed, and I liked having my eyes checked by Dr. Khanh.
When she introduced herself she said, «call me Jennifer», and dove into the exam. I always felt comfortable with Dr. Bergeron (although the whistling of Christmas music was a bit weird to me), and I already know I like Jennifer being my Optometrist. She was thorough, funny, and I liked chatting with her about local restaurants.
Welcome to the neighborhood, Jennifer. :)

Keep vision care simple. Since when is blood pressure checking part of vision? Do not be fooled by their kindness. I have insurance, and they asked me to pay $ 400 for a year worth of contact lenses. It took them a while to understand VSP is different from Blue Cross. This is the type of employee unit that is too comfortable about what they are doing. Bad experience.

One of the nicest eye Dr’s offices I’ve been a patient of. Ordered contacts — got a new brand — after wearing for a bit I realized they didn’t work for me as they made my eyes itch. Dr allowed me to switch out the boxes (that were unopened) to my old brand and the receptionist got me a sample pair to wear until the new ones come in. Very friendly and helpful, clearly have the patient’s best interests in mind.

Great customer service, very friendly and knowledgeable staff, got my glasses back in less than a week!
I will return!

Dr. Khanh and her staff are wonderful. We are relatively new patients, but have had several visits. The staff is friendly and efficient every time. We would highly recommend LVC!

I came to Dr. Khanh’s new office last summer to have my eyes examined by Dr. E. I have also seen Dr. Khanh in the past when she was at another office. I just love her new office and the great staff she has. I was even more impressed with the great selection of frames in her optical I have a particular frame that I was wanting and was only able to find it at her office. Both Dr. K and Dr. E are really amazing doctors they are extremely personable and thorough I always enjoy seeing either one of them for my eye exams. I also just want to mention that I moved to Dallas and I will make the 3 hour drive down to see them every year because I don’t think I’ll find a better place to for my vision needs. Highly recommend!

I have been to many optometrists, but Dr. K, as she prefers to be called, has been by far the most professional, knowledgeable, and friendly optometrist I’ve been to! When you walk in, you feel as if you’re walking to Dr. Khanh’s home with all her family photos hanging. It gives it a very warm and inviting feeling.
Lois, the optician, is so bubbly and informative as well. She took the time to explain what she would be doing to check my eyes and gave very good directions on how to work all the machines. I also enjoyed that they take the image of your entire eye, rather than dilating them, so that was a major plus for me.
I go in for my exam and Dr. K taught me so much about my eyes. She took her time explaining the images they took, how each part or nerve is working, and told me if she had concerns (which thank goodness I didn’t). Other optometrists never took the time to explain everything to me and usually would just give a medical reason. Dr. K actually explained why my eyes were this way and what signs she is looking out for and explained how I can be a candidate for laser eye surgery.
After the exam, I had a difficult time picking out glasses and her manager, Mitch, was so helpful. He was very honest (read: humorously blunt), showed me a great technique to determine if I really liked the frames (he made me walk into the lobby from the hall and see if the frames were a distraction rather than flattering), and ended up picking out some great frames for me!
I am the type of person that will travel for great service and people, so Lifetime Vision Care definitely has another loyal patient! Highly recommend!

We love Dr. Khanh and the staff at Lifetime Vision Care. Her expertise and customer care is excellent! She always takes her time with every patient and the staff is very efficient and kind.
We have been going to Dr. Khanh for all of our eye care needs and have been very happy.
Highly recommended! We refer all of our friends and family to them. If you need a Dr you can trust, depend on, & care for all your eye care needs… this is the place to go!

This was my first time seeing Dr. Khanh. It was like night and day from my last visit. She and her staff were charming, friendly, professional, quick and so helpful. I had all my options well explained in tandem with my finances and got way more out of my visit that I had initially planned. I’m actually disappointed that it’s another year until I see her again. She immediately switched me to different contact solution and even added eye drops to my regimen which helped me a lot since she gave me coupons for them. All in all-​I loved it.

I have been coming here for the last 5 years. This last year saw a change in ownership. I wasn’t sure I’d continue, but an eye infection forced me to return and I’m glad I did! The new doctor, Dr. K is friendly and competent. The staff here is very helpful and accommodating. I love that they have an after-​hours lockbox. I’ve picked up my contacts at night after work on several occasions. Our whole family comes here. They have a nice selection of frames for adults and children as well.

Dr. Khanh is absolutely amazing! She is super friendly and professional. As a doctor, she is very thorough, which is always appreciated! She is also very considerate of her patients because she take the time to inquire about your insurance and budget prior to prescribing medications. I can’t imagine going anywhere else for our family’s eye care needs. I would recommend her to anyone and everyone.

Came in here to get a glasses script. The visit was pretty fast paced. I felt like I needed to clarify what was cov’d and not cov’d.
Everything except the eye dilation. I wonder if I hadn’t asked would they have told me it wasn’t covered. They told me they could dilate my eyes and that would be free or if they did the test they normally do It wouldn’t be cov’d and would be $ 35 extra .
Dilate away. not paying extra $ 35 for that.
Then came the search for frames. Pricy. and eventhough my eyes are now dilated and I had issues seeing before they were dilated, now I am very impaired.
They were super pushy (the staff) for me to find a pair of frames to buy. I found one pair I kinda liked but the last pair I bought my husband hated… so I wanted him to approve before buying since he looks at me more that I look at myself. I just wanted an opinion from someone I know!
Pushy pushy pushy. but i digress… and I got my script. and i was out.
Had I ordered the lenses and frames there $ 200+tax.that was WITH INSURANCE
Ordered from Costco. Bulova frames, lightweight lenses with scratch and uv protection $ 130 even without insurance!!!

I have been seeing Dr. Khanh Eugenio for a few years now and wouldn’t see anyone else, so of course I had to follow her to Lifetime! She is always so professional and so courteous, taking her time to ensure my eye check-​ups are thorough. She works so that I receive the care that I need, as I have pretty bad eyesight with astigmatism to top that off.
Lifetime has a great selection of frames and also offer contact lenses. Their staff is so friendly, welcoming & courteous. They pretty much run according to schedule, so I never have to wait long. I highly recommend them! (Did I also mention that they’re so, so close to Round Rock Donuts??) :)

I was so lucky to find Dr Jennifer Khanh when she was practicing on Parmer, and when I found out she had moved, I was relieved to find she’d opened her own place in Round Rock! She is the nicest doctor of any kind I’ve ever had (my husband hates doctors, but he likes her!).
Dr Khanh is also a glaucoma specialist. I’m only 42, and wasn’t thinking about glaucoma at all when I started seeing her. She found a drop that works great for me, and is careful to watch all my tests each visit to see if my symptoms are stable or not. Good piece of mind.
The office is spacious and comfortable, the staff friendly and knowledgable. Highly recommended if you’re near Round Rock.

Went for an annual check up.
staffs were friendly and nice
the doctor sounds like mr. rogers haha…
it took 2 hours, but they were very thourugh with the eye exam.
it wasn’t «ok, eye check, pay on your way out please» type of place.
Highly recommend it.
too bad i’m moving back to dallas

A little expensive, but worth every penny! My only complaint is they told me 5 to 7 days and it took about 10 to 12. other then that great place!

I’ve gone through a lot of optometrists/​eye doctors and this place is the best. Dr. Bergeron not only is a great optometrist, but he truly cares about the health of your eyes, especially for those of us who suffer from dry eye. His staff is very friendly and skilled as well.
A couple personal anecdotes to illustrate how awesome they are:
1. About a year ago I needed new frames. I had no idea what I wanted, but Mitch sat down with me and brought probably 50 pairs for me to try on. He would not let me walk away with anything short of perfect. It took forever to find something I liked and the place was a mess as a result, but he finally brought me some that we both agreed were perfect, and to this day I get compliments constantly.
2. Yesterday I called shortly before their closing time to request emergency contact lenses that I could pick up ASAP (basically asking to wipe out their contact trial lenses since they probably don’t store large supplies on site). Dr. Bergeron himself answered and said they actually get asked that all the time, and he simply asked how many did I need. I was placed on hold for just a second and someone else picked up and said I could come pick them up as soon as I wanted!
Everyone at Lifetime Vision Source goes above and beyond to ensure that their patients are more than satisfied. I travel 20 miles from Austin for this place and you should too!

Woohooo! I can honestly say that Dr. B and his staff are the only people from a doctor’s office that are very personable, genuine, polite, and helpful. They don’t make you feel awkward, rude to you, or just come across fake. At the Lifetime Vision Source is all around excellent customer service!
Since I moved almost 4 years ago, I have changed doctors quite a bit due to poor customer service (PCP, Dentist, Optometrist, etc you name it!). Some places, the doctors are good, but the staff is not. So, if you can past the rudeness and unprofessionalism of the staff, you are good to go because the doctor is good.
NOT!!! To me, the whole office image starts from the front desk staff– the customer service. And Lifetime Vision Source has ALL of it! Trust me, I was very very skeptical about all of the good reviews and the service when I walked in to the place.
I was really really wrong!!! I ADMIT it, and I am very glad that I was wrong! (YES, and I did just say that!!) Dr. B and his staff were very professional and knowledgable in what they are doing. Dr. B educated me about my eyes without making me feel stupid and was really friendly. I was fully comfortable and satisfied with their service. I would even recommend ALL of friends and family to go visit Dr. B for their eye care. He and his staff are AWESOME!

I first went to see Dr. B almost two years ago. My eyesight has always been poor so I was ready for a real eye doctor. Dr. B takes a funny approach but he and his staff are serious about taking care of your eyes.
Conveniently located in the shop is a full-​service eyeglass section with styles for men, women and kids. And staff who are great at finding the pair that looks the best on you. They work with insurance company rates to help us get the best deal too. We don’t wear contacts but they fit those too.

We recently moved to the area and I needed to find a new eye Dr for yearly exams. Lifetime Vision Source had a great Unilocal rating. And was on my insurance list. Was very pleased with the thorough exam. Dr B. and his staff are very friendly and efficient. I liked them so well that my hubby has scheduled an apt with them. I would highly recommend them for your eye care needs.