The Plumbinator

Mickey and his crew are top notch. We bought a house with possible roots around some backyard plumbing. Once their crew ran their cameras, they actually found a sewage leak. In true Mickey fashion, he told me that he wanted to get this job done the right way, the first time so he brought in additional equipment to better see the whole line. Turns out there was a second break in the sewage line that was close to the city line. Rather than charging us to fix the second line break, he very honestly advised us to contact the city (which they ended up agreeing to pay for). I highly recommend these guys!

I have not used this company for their services. The only reason I am writing this review it to let people be aware of their drivers i’ve seen them around lately, white van with skull and cross bones on the side of the van please be careful they drive carelessly, please get as far away as you can from the van when you see them because they’re in a hurry. The van I saw yesterday was a brand-​new Dodge van tall and wide The driver had a hat on and tattoos he looked young and had a passenger with him. He was weaving in and out of traffic and doing above 85 mph that the least! I think he was doing 90 or 95 mph down I-​35 heading north I was a little surprised that those vans could even go that fast. They really need to put «how is my driving» stickers on the company vehicles. There was a number on the drivers side front fender but I think it’s only a vehicle number. Just be careful if you see this company driving around they drive big tall vans that can flip easy at high-​speeds they do not care for your safety even if you have a sticker that says baby on board. Drive safe and please be on the lookout. Thanks!

I was referred to The Plumbinator by a friend. They repaired the plumbing in the wall for my upstairs tub that had been «glued.» Yes, glued together, not soldered as required with copper piping. My contractor that installed the tub did not have a licensed plumber as he had indicated. Yes, it was leaking in the wall. Shame on me for not confirming there was actually a licensed plumber and standing there when they did the plumbing work. I won’t make that mistake again. Corey fixed my problem and, the price, while not low, was not any higher than quotes from other plumbers in the area. He did a great job and came back (a long time later due to my procrastination) after the tile was replaced in the opening, to reinstall the fixtures. All is well. I think you will be very pleased with their work, ethics, and customer service. I certainly am.

They wanted to charge me $ 400 to repair a PVC connection that got damaged. I had already dug the hole and identified the leak. The parts were $ 35. Cannot believe they could quote me $ 400 for a job that should only take 30 minutes to do (max 1 hour). Obviously these guys went to the Harvard school of plumbing and are trying to repay their student loans from one job.

I have had services from Mickey and his staff twice now, once as a regular cold call to replace a leaking sink and the second time in panic mode due to a «flooding water» in my garage situation. Both times I have called upon Mickey I have been extremely pleased with the outcome because of the professional, yet personal way he addressed my situation. The cause of the problems and the options for fixing the problems with the pros and cons of the solutions were completely explained to me. I really appreciated Mickey’s immediate response coming to my home right away when I discovered the water in my home and did not know what to do, as well as him helping me get set up with professional services that came quickly to help prevent further damage to my home. I know that every business has to make money, but it is nice to deal with a person who does not make that the only consideration when coming to my home. Mickey clearly places the importance of quality service, honesty and reasonable prices above getting the highest dollar amount possible on the invoice. I am glad I made that first call to The Plumbinator!

We hired the Plumbinator for our bathroom remodel last year. Mickey came out to give us a quote. He was good at listening to us and communicating. The bid was in the ballpark of others so we went with it.
Two other guys showed up to do the work. I believe one was his son. To say the least they were not as good at communicating as Mickey and not very professional either.
Also, I researched the fixtures we wanted online and found what I wanted. Mickey told me I should get them at a certain plumbing supply store he does business with. However, even with Mickey’s «discount» they were still 15% higher than what I found online. (I understand not wanting to use the cheap stuff they sell in the big box stores, but you can buy the quality stuff online too.)
Over a year later and I have not had any problems with the work other than a leak in a copper joint that I found after they left for the evening during the project.
Based on the experience we had with the guys doing the work I would not recommend this company.

I’m with the other reviewers – more stars if I could! We had to wait a week for them to be able to schedule us, but based on the reviews, I was willing to wait. They showed up on time as promised, fixed our problems, and gave us some good advice. Rates extremely reasonable and they are super polite.

Once again, this business has come through for my family like a champ! I have experienced a disastrous problem… the main sewer line from the house to the city line is broken in half! The guys came out ASAP and found that problem, told me what it would cost to fix it, and said that they could fix it right away. The price they quoted me was less than everybody else in the area, by a lot! As usual, everything was done quickly, correctly and with a great deal of professionalism. I will never use anyone but the plumbinator for any plunbning needs I have.

If there were more stars to give, I’d give them all to Mickey and his team. After reading the reviews on Unilocal and visiting his website, I just knew in my gut he was the guy to help me find the leak in my slab, and he was. Finding that leak was no small feat — I think the people who laid the pipe in this 30 year old house must’ve been inspired by M.C. Escher’s artwork, because it was a crazy maze. But Mickey was undeterred!
I’m sure others can do leak detection well, but that’s not what sets The Plumbinator apart from every other plumber I’ve ever hired. Mickey made sure I understood what was happening every step of the way. The only surprises were pleasant ones as Mickey and his team were able to re-​route pipes through the attic to avoid tearing up my slab, saving me time, money, and the possibility of more leaks from this pipe down the road.
Moreover, I felt like an honored and valued customer by Mickey and his entire team, even though this was my first time working with The Plumbinator. I sincerely have never had such exceptional customer service.
Think I’ll ever call another plumber? Not on your life.
Think I’ll recommend him to my friends? Hell, yes.
Thank you for making the trek from Round Rock to south Austin, Mickey, John, Nigel & Tim!

Mickey is a great guy and great plumber. Although he did hear my British accent and ask me if I was a Whovian. I had no idea what that was. If you are a Doctor Who fan you will probably get even better service.
Anyway, we had a plumbing leak from a master bathroom sink that was connected to an AC overflow and he came over at 8.30pm until around 10.30pm and worked to get it fixed well. My husband apparently sounded so desperate on the phone as our house is under contract. No other plumber cared enough to help us so quickly. His pricing is very reasonable and I really wish we hadn’t paid that last plumber.

I have been using Mickey and team since late 2011. The very first job they did for me saved me thousands of dollars. A foundation company (known as Trinity Foundation) tried to tell me that they had broken the plumbing while fixing the foundation. They claimed to have snaked the plumbing and found multiple breaks. They were asking me for more than 2k to repair it. The Plumbinator snaked the line and found that the other company was just being dishonest.
Since then, I’ve had the plumbinator out at 13 different properties (including my home) and I will call no other plumber in Austin. They are always reliable and they are always willing to help and advise on my plumbing. I couldn’t recommend anyone higher than them. If Unilocal would let me give 6 stars, I would!
If you are reading this because you have a plumbing problem, stop waiting and call the Plumbinator!

We called this company today when we learned of a water leak around our shut off valve in the front yard. City of Round Rock had come out and showed us the leak and then shut off the water to our home. The tech from City of RR recommended this company. I called them around 2:30 p.m. and within a half hour they were at our home and diagnosed the problem. By about 5 p.m. the problem was fixed and the fee was very reasonable. Great service and very nice technicians! They were very knowledgeable of the situation and really took the time to explain to us as well what the issue was and then fixed it promptly. Would highly recommend them.

There is certainly something to be said for just picking up the phone.
I had a job during Christmas season so I tried calling around. All of the «5 star» plumbers here on Unilocal either didn’t pick up at all or never returned my voicemails. The Plumbinator not only picked up on the second ring, but had somebody out to look at my job that day.
Even though they couldn’t complete the job right then, they schedule for a time that wasn’t too far out. Mickey and team did a WONDERFUL job and took care of my wife when I was out of town and couldn’t be there to help.
I cannot recommend The Plumbinator enough. Mickey does business the way a good businessman does, with a handshake and no legalese on the back of the contract. 5, 10, 50 stars isn’t enough!

I made an appointment with this company four days ago to have our gas logs installed. I *just* received a call to let me know that their master plumber is not interested in the job. We originally tried to do it ourselves, but could never keep the smell of gas from filling our living room — took that as a cue to not light it, stop what we were doing and call a professional for help. I chose Plumbinator because of all the glowing reviews. I guess he’s only awesome if your job is big enough.
I still prefer my house to *not* blow up, so I guess I’ll need to find help elsewhere.

If there were more stars to give I would. This company is superb from start to finish. Totally fair and every member of their team delivers great work. We had a problem with our water heater over the New Year holiday and they fit us in quickly and worked easily with the restoration company when we had a delay in the work schedule (not related to the plumbing work). Their quote was right on target. In a stressful time, The Plumbinator totally came through. And a special thanks to Sandra, who demonstrated extreme professionalism and showed over and above care with our concerns.

Quick. Reliable. Fair. Hard to beat that for a service vendor. We use them at a property management company I am an owner of, and couldn’t be happier.

Great work by the team here. They showed up on time and gave me an estimate before doing any work. If I didn’t want the work done, they would have walked away and it would have cost me nothing.
They gave a good price for the work I needed done. It was $ 150 to replace a tub diverter, including changing from a slip-​fit diverter to a screw on. That included the cost of the copper pipe that he installed as well.

I woke up Saturday morning to find out that I had no hot water. I did some research to find a good plumber in the area and Mickey called back right away and was here within the hour. How lucky I feel! They were very friendly and seemed like honest and reliable people.

Needed help with a backed up shower and toilet at a rental property after receiving a call from the new tenant. Called an hour after the apt to see how things were going and was told that the clog freed up on its own. The plumber took the time to explain to me how after a house sits debri etc in the pipes can harden causing a blockage.
This one worked itself out. When I asked about the bill for the service call he explained no charge!!! I remember companies that do good business, not just good repairs but good business.
Thanks!

I’m currently renting a home here and Round Rock and my landlord asked to call a plumber for the master bedroom toilet we been having issues with it flushing. For a month I been trying to auger it out myself that would work for a few days and then it would clog up again. I’m pretty handy around the house but when I would auger it, I can feel it getting hung up on something. I new from that point forward, it was out of my league. The guys came by on time and where super courteous and handled themselves professional even if my landlord is a difficult person to deal with.
Thanks to all who helped us today for the service.