5 Star HVAC Contractors

I recently reached out to 5 STAR HVAC for an estimate/​quote to install a new 4 ton furnace for my 2 story home. Thanks to Unilocalers and the wonderful reviews for 5 Star, I now have a new go to company for my A/​C and Heater needs!
Not only was the estimate very reasonable, but the Technician «Jose» was very professional and gave great advice and service options for me.
I HIGHLY RECOMMEND 5 STAR HVAC CONTRACTORS! *****5 STAR COMPANY! Very Professional, Great Communication and overall a Great Experience and Company to work with!
Call 5 STAR Contractors today and make sure your home is safe! So Glad I did! 214.457.8441

We have used 5-​Star on multiple occasions — a new AC installation as well as servicing our old system. We have always experienced exceptional customer service, fast response and fair pricing. I highly recommend 5-​Star for any AC needs!!!

Our AC decided to call a quits on us yesterday, I called and Billy High was out first thing this morning. Unfortunately as a first time home buyer I had no idea you’re supposed to actually service your AC so it was a mess. It took all day to repair the damage my ignorance caused but Billy was super nice and gave us tips with the water heater too! He walked my husband through how to keep it clean and when we need to call them again, plus the price was better than the other 3 places we called!
Highly recommend!

Just had my entire A/​C system replaced by this company and it has been a frustrating ordeal the entire time. I was told they would start the installation at 4:00 on Wednesday so I left work a couple hours early to accommodate. No problem. The problem is that no one showed up until 6:00 and no one ever called me to tell me. I had to text Billy after they were already an hour late to find out anything.
So then they install the system and end up having to cut off part of the door frame of the a/​c closet to fit it in there but they tell me that someone will come by at 4:00 the next day to fix it. So again, that’s no problem. So I left work early again and get home and wait. At 5:00 no one has showed up and no phone call. So I text Billy and he tells me they are coming out the next day instead. Sure would have been nice to know before I left work early again. At this point I’m out about $ 200 in lost wages for no good reason, and was never offered anything to help make up for it. It would have been nice if they offered a free duct cleaning or free tuneup next year or something. Not just «sorry».
The work they did is okay but the lack of communication is what is going to make me avoid this company in the future. Also, as a side note: my brother used this company for a new a/​c system a month before I did and he tried to warn me. He had the same communication problems and it took them 3 days to finish installing his as well.
Update: just took a look at some of their repair work and they left a 1 sq.ft. hole in the ceiling in the a/​c closet. So I have insulation and crap falling down and making a mess all over. I’m going to fix it myself because I obviously can’t trust them to do anything right.

Billy is truly an asset to this organization. He knows his stuff and won’t stop until the job is done.
I called their competitor Aire Texas on a Saturday and they came out for ten minutes and charged me double the diagnostic fee 5star charges then said they would be back first thing Monday morning. They never showed up and didn’t even call. They finally came out on Wednesday and only cleaned the coils then left. This did nothing to fix my AC. They then came back and told me it would be $ 1400 and weren’t sure when they could get the parts…
I called 5star for a second opinion and Billy was here within the hour and stayed late to get the job done and now I can sleep in comfort. He drove an hour away to get the parts and drove back to finish the work and for much less.
Thanks again Billy and thank you 5star. This is how you keep customers for life.
Honesty with integrity and does not misdiagnose. Recommended to all!

I was very pleased with their service. Billy checked out several things that might have been the problem and explained why it might be which will be useful info in the future to avoid problems. He explained what needed to be done and the price before doing the work so there were no surprises when he was done. He is a really nice guy who I would recommend.

I usually don’t write reviews but I always check them before using any company. However, my AC was acting, not cooling as it should & I call 5 Star***** Heating & Cooling & they were able to send a technician out to service my unit! Billy High, technician was awesome-​professional guy, very thorough & knowledgeable! He explain the whole process to me as he maneuver thru. I highly recommend for the service given! Thanks guys!
Royse City

I had called this company for a commercial project, the owner came out, scoped all areas of building and told me what needed to be done and what didn’t. I had a new system installed with duct work. The price was way cheaper then other competitors. The job was finished in quick timing from start to finish, I would most definitely call 5 Star for all my HVAC needs.

these guys are awesome they took their time to explain what i needed the price was bettter then the other company by ALOT. I didnt feel like they tried to sell me anything i didnt need. the guy that came out was very nice knew his job and even took a couple min to play with my dog which got bonus points in my book. if you need any work this is the company to call.